Purchasing an LCD TV can be a tremendous financial outlay, so make sure you use our customer satisfaction ratings first to compare some of the best brands available.
* Overall satisfaction is an individual rating and not a combined total of all ratings. Brands with equal overall satisfaction ratings are listed in alphabetical order.
Canstar Blue research finalised in October 2014, published in October 2014.
See our Ratings Methodology.
In our latest survey of TV owners across the country, we found that those who purchased an LCD TV from LG were most satisfied overall. For the second year in a row, this brand has taken out a Canstar Blue award for televisions.
LG was rated alongside both Sony and Samsung in this survey. While each brand certainly has its strengths, LG was the only brand rated 5 stars in Overall Customer Satisfaction for its LCD TVs, winning the Canstar Blue award in 2014.
You should check out the entire results in the table above. If you have a few questions about whether or not an LCD TV is right for you, we’ve endeavoured to answer them here. If we missed something important, feel free to leave a comment at the end of the article.
LCDs are ‘liquid crystal displays’ backlight by a light source, while plasma TVs utilise gas cells to light up individual pixels.
…Okay, but that doesn’t really answer my question.
We know, we just wanted to sound smart. What you really want to know is how the difference affects your viewing experience. Well, both plasma and LCD TVs can be great – but some have advantages over the other.
Canstar Blue commissions Colmar Brunton to regularly survey 2,500 Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who have purchased a new LCD TV in the last two years – in this case, 319 customers.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. The ratings table is first sorted by star ratings and then alphabetically. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.
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