The recent Canstar Blue survey findings show that customers seem happy with their De’Longhi machines, with the brand scoring well in all categories. They make a diverse range of coffee machines to suit both Nespresso and Nescafe Dolce Gusto pods, as well as pump espresso and fully automatic machines.
A brief history of the company
A traditional Italian brand, De’Longhi has been around since 1902 and has grown from humble beginnings in a workshop in Treviso, Italy.
By the 1950s, the company was completely developed and continued to bring forth innovations in design of appliances. With their long history of producing appliances for everyday use, and a worldwide reputation, the De’Longhi brand has been associated with quality for a very long time.
Through the 70s and 80s, De’Longhi developed further as a business and expanded into the new area of electric household appliances – things such as an oil-saving deep fryer, and ready-to-use air conditioners for international markets. Acquiring the means to expand in the appliance world really boosted the growth of the company.
The company diversified over the years to come, and unveiled their biggest innovation in 2001: the fully automatic coffee machine. This was revolutionary for the company, and for appliances in general. The fully automatic machines have made the De’Longhi brand synonymous with high-end appliances, particularly coffee machines.
Other coffee machine brands we rated
Canstar Blue commissions Colmar Brunton to regularly survey Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who had purchased and used an espresso machine within the last three years – in this case, 865 Australians.
The other coffee machine brands in this year’s survey are:
- Nescafe Dolce Gusto
You can view the coffee machine survey results here.