click-energy landscape

Click Energy Review

Click Energy holds itself out as a 100% Australian-based online electricity retailer, claiming its reduced overheads translates to lower costs for its customers. Click Energy sells electricity across Queensland, New South Wales, Victoria and South Australia.

Click Energy says its mission is to make electricity as simple as possible. It doesn’t lock its customers in to contracts, and it offers generous discounts which don’t expire at the end of a benefit period. In this article we take you through everything you need to know about Click Energy.

Click Energy Plans

Click Energy has an impressive range of electricity offers that are catered to suit a variety of households and businesses. While Click’s electricity deals may vary across each state, its product range will usually include a variety of options for households with and without solar, as well as specialised deals for homes with an electric vehicle.

The usage and supply rates in Click Energy’s market offers are generally the same as its standing offer rates, or slightly higher. What gives Click Energy its competitive edge is its generous discounts that reward those who pay their bill on time with big savings.

Solar energy is another strong-suite for Click Energy, offering a 10c/kWh feed-in tariff to its Click Shine customers, which is much higher than what’s offered by most energy companies. If you don’t have solar panels but still want to reduce your carbon footprint, Click also offer GreenPower accredited plans.

Click Energy Products

As we mentioned, Click Energy’s product range varies slightly across the states. Here’s a full list of what Click Energy currently has on offer.

Victoria

  • Connect: Comes with a 7% whole-bill discount when you pay on time. The rates are slightly higher on this plan than its standing offer however.
  • EV: This plan has great rates for customers on a time of use or controlled load tariff, making it an affordable choice for anyone wanting to charge their electric car overnight.
  • Natural: A GreenPower plan. In exchange for slightly higher rates, Click Energy will match a quarter of your households energy usage with energy sourced from a renewable generator.
  • Platinum: This is a 17% discount on both usage and supply charges when you pay your bill on time.
  • Ruby: This plan is similar to the Platinum deal, with a 17% discount on both usage and supply charges. This plan has slightly higher rates than its standing offer however.
  • Shine: Comes with a 10c/kWh FiT and a 7% discount on your usage and supply charges when you pay your bill on time.
  • Superior: This plan balances affordable rates and great discounts. It has a 15% pay-on-time discount on the entire bill and standing offer rates.

Click Energy Rates VIC

Click Ruby ties for the highest discount with Click Platinum in terms of offering the best discount in Victoria. Here’s how much you can expect it to cost per quarter.

Electricity plan Discount Non-discount cost Discount
Click Ruby 17% $523.030 $434.115

Costs based on annual usage calculations broken down into quarterly payments. Calculations based on statistics fromAER for a five-person household on the Citipower network. January 2017.

These rates are based of customers situated on the Citipower network. Customers outside this area may receive different rates. You can see how Click Energy compared to other retailers using out Victoria cost comparison report.

New South Wales

  • Easy: This plan offers a 7% discount on usage and supply charges in exchange for slightly higher rates compared to Click’s standing offer.
  • Elite: Similar deal to the Click easy, this plan has slightly higher rates in exchange for a 9% discount on electricity usage and supply.
  • Natural: Same as Victoria, In exchange for higher rates, Click Energy matches 25% of your households energy usage with energy sourced from accredited Green Power.
  • Platinum: Same as Victoria, this plan gives customers a 17% discount on both usage and supply charges when you pay your bill on time.
  • Shine: Once again, this plan has a 10c/kWh FiT and includes a 7% discount on your usage and supply charges when you pay your bill on time.
  • Shine Saver: This plan has a slightly small FiT of 6c/kWh, and ups its pay-on-time discount to 15% on usage and supply charges when you pay on time.
  • Superior: This plan has reasonable rates and a 15% discount on usage and supply when you pay on time.
  • Gold: This plan comes with a 22% discount on usage and supply charges when you pay on time.

Click Energy Rates NSW

Click Gold has Click Energy’s best discount, so we’ve calculated how much that will cost per quarter.

Electricity plan Discount Non-discount cost Discount
Click Gold 22% $597.92 $466.38

Costs based on annual usage calculations broken down into quarterly payments. Calculations based on statistics from AER for a five-person household on the Ausgrid network, January 2017.

These costs are based on rates from the Ausgrid network which spans Sydney and parts of northern NSW. To see how Click Energy compares to other NSW retailers, check out our cost comparison report.

Queensland

  • Connect: Comes with a 7% whole-bill discount when you pay on time. Note however that rates on this plan are 10% higher than the standing offer.
  • Easy: Similar deal to Connect with a 7% pay-on-time discount, though Click Easy has lower rates.
  • Elite: Has the same rates as the Easy plan, but with a larger discount on usage and supply of 9%.
  • Natural: A GreenPower Plan. Customers pay a little more and click will source the equivalent 25% of your energy usage from a renewable power source.
  • People Mover: This plan has a 15% discount on electricity usage and supply when you pay your bill on time.
  • Shine: Similar to the other states, this plan has a 7% entire bill discount, as well as a generous 10c/kWh feed-in tariff.
  • Shine Budget: This has a larger discount than the Shine plan, offering 15% when you pay on time. It only includes a 6c/kWh feed-in tariff however.
  • Shine Reward: Compared to the shine offer, this plan has a slightly higher FiT of 11c/kWh and a slightly smaller pay-on-time discount of 5%.
  • Shine Extra: This has a 7% pay on time discount and a 12c/kWh feed-in tariff.
  • Opal: This new plan comes with a discount of 18% on usage and supply charges. Canstar Blue calculates this to be Click Energy’s most affordable plan.

Click Energy Rates QLD

Click Energy’s best discount in Queensland is with the Click Opal plan. We’ve calculated the costs below.

Electricity plan Discount Non-discount cost Discount
Click Opal 18% $603.65 $494.99

Costs based on yearly usage calculations based on statistics from  AER for a five-person household. Prices used are based on the Energex network, current as of March 2017.

The Click Opal plan comes with the largest discount we found in Queensland, which in this case makes it one of the cheapest electricity deals in the state. See how the other retailers compare in our price comparison table.

South Australia

  • Connect: The same as the other states, this plan has a 7% discount on usage and supply rates when you pay on time. Note however that rates before the discount are 2% higher than its standing offer.
  • Jade: This has a 15% discount, though rates are 7% higher than standard offer.
  • Natural: Similar to the other states, customers on this green accredited plan will have 25% of their electricity usage reimbursed with electricity generated by renewable sources.
  • Shine Essential: This attractive deal has a 8c/kWh FiT and a 17% pay-on-time discount on the entire bill. Base usage and supply charges are 3% higher than standing offer however.
  • Shine Plus: This plan cuts back on the discount, only offering 5% on usage and supply charges when you pay on time. In return, the FiT is increased to 12c/kWh. Great for those with large solar systems.

Click Energy Rates SA

To get an idea of the cost of Click Energy in South Australia, we calculated the expected quarterly bill for a standard household with the retailers’ highest discounted offer. In this case, it’s Click Jade.

Electricity plan Discount Non-discount cost Discount
Click Jade 15% $720.48 $612.41

Costs based on yearly usage calculations broken down into quarterly payments. Prices used are based on the SA Power Networks network, current as of January 2017.

Compared to other South Australian electricity retailers, Click Energy sits somewhere in the middle in terms of price. See how the other retailers perform in our South Australia cost comparison table.

Billing options

Click Energy customers can pay their bill in four ways: Direct debit, online payment, telephone payment or through BPay. Customers should note that paying with their card online will incur a 0.6% fee.

In order to benefit from the discounts we discussed earlier, customers need to ensure their bill is paid in full and on time.

Is Click Energy right for me?

Click Energy plans cater to a range of customers and have the potential to offer great value. Click Energy plans are carefully tailored to suit different needs. That means it’s important you carefully compare the energy price fact sheets to ensure you’re getting the best deal for you, otherwise you might find yourself paying a lot more for electricity than you have to.

If you’re not yet convinced on Click Energy, check out Canstar Blue’s customer satisfaction ratings to see how they compare to leading electricity retailers.

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