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GloBird Energy Review

GloBird Energy is the small electricity retailer with massive discounts, providing an alternative to the big energy companies across Victoria. GloBird Energy offers a variety of products that are designed to suit the energy needs of different kinds of customers, making it a strong-value retailer so long as know which offer is the best match for you.

In this review, Canstar Blue assesses whether GloBird Energy is right for your power supply, and if so, which GloBird product might be the cheapest option.

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GloBird Energy Plans

GloBird Energy’s residential product range is equipped to suit a variety of needs. The retailer has plans suited for households with low, medium or high energy consumption, as well as options to help solar power customers get a higher return on their investment.

GloSave

This is one of GloBird’s more popular products, offering up to a 35% discount on your entire bill, not just the usage charges.  This discount is comprised of a 34% pay on time discount and a bonus 1% discount for customers who pay their bills by direct debit. Like all GloBird market offers, this is a variable rate contract with no exit fees, meaning customers are free to leave at any time. GloBird recommends this product for low to average energy users.

EasySave

This deal simply gives customers lower rates instead of massive discounts – a great option for customers who are prone to paying their bills late and subsequently miss out on pay on time discounts. The EasySave plan does still include a small discount of 1% for customers who pay their bills on time and by direct debit. This is a variable rate deal and there are no exit fees. GloBird recommends this product for households with low to average energy usage.

Boost

The Boost deal gives customers up to a massive 40% discount on electricity usage charges. This discount is comprised of a 39% discount for paying bills on time, plus a bonus 1% for paying via direct debit. Because the discount applies to usage charges only, GloBird only recommends this product for large households with above average energy usage.

GloBird recommends its Boost product for households using more than:

Network Area Usage
CitiPower (City & Inner Suburbs) 812 KWh per month
United Energy (South Suburbs & Mornington) 924 KWh per month
Jemena (North & North West Suburbs) 922 KWh per month
PowerCor (Western Suburbs & Victoria) 659 KWh per month
Ausnet (Northern & Eastern Victoria) 600 KWh per month

Households using less electricity than this may be better suited to the GloSave or EasySave products. GloBird has an online calculator to help you determine which plan might be best for you, based on previous usage information.

Solar Plus

This plan is for GloBird customers with solar systems. It includes a generous retailer-funded 14c/kWh feed-in tariff and a maximum discount of 35% on your entire bills. Similar to GloSave, this discount is comprised of a 34% pay on time discount and a 1% direct debit discount.

Solar Basic

The Solar Basic plan is an additional product that is applied on top of one of GloBird’s other existing products. It gives customers with solar panels a 7.8c/kWh feed-in tariff.

GloBird Electricity Rates

With such a distinct range of products, which GloBird electricity deal is right for your household? To find out, Canstar Blue has calculated average quarterly bills from GloBird’s three, non-solar plans – GloSave, EasySave and Boost. In the below calculations, we assume the property is situated on the Citipower distribution network in Melbourne and has the average energy consumption of a five person household (18.8kWh/day).

GloBird Prices

Electricity Plan Discount Non-discount cost Discount cost
GloSave 35% off usage & supply $592.21 $384.94
EasySave 1% off usage $429.58 $426.12
Boost 40% off usage $592.21 $403.51

Costs based on annual usage calculations broken down into quarterly payments. Calculations based on statistics from AER for a five person household on the Citipower network. April 2017.

Our calculations show that GloSave is the cheapest product from GloBird Energy for households with average energy usage. However, what works out cheapest for you will depend on your personal circumstances.

Choose GloSave if:

  • You’re a small to medium sized household with low or average energy usage; and
  • You always pay your bills on time

Choose EasySave if:

  • You just want straightforward low rates; and
  • You often don’t manage to pay your bills on time

Choose Boost if:

  • You live in a large household with much higher energy usage than average; and
  • You always pay your bills on time

GloBird Energy has famously large discounts, potentially saving customers hundreds of dollars each bill when they pay on time and by direct debit. However, customers should always look beyond the headline discount and properly assess the value of the product. This is illustrated in the difference between the 35% discount with GloSave and the larger 40% discount with Boost. While GloSave has a smaller discount, it applies to both usage and supply charges, rather than just usage charges. This makes GloSave the cheaper product in some situations, including our example.

Also keep in mind that large discounts sometimes just mask increased base rates. The EasySave plan has the smallest discount, yet as you can see from the prices before applying the discount, its rates are much lower than the other two GloBird products. You can see how other power companies compare to GloBird in our Victorian price comparison report.

GloBird Billing

GloBird has several hassle-free ways for customers to pay their bills. Customers can:

  • Pay online – Simply visit the GloBird Energy website
  • Bpay – Enter the biller code and your unique customer reference number on your bill to pay using Bpay
  • Direct debit – Customers can organise their bill to be directly debited from their credit card or bank account
  • Phone – You can pay by phone by calling the 1300 number on the GloBird website
  • Mail – If you’re old-fasioned, then you can mail a cheque to GloBird with your customer reference number attached
  • In-Store – Bills can also be paid at the Post Office or any Commonwealth Bank branch.

Is GloBird Energy right for me?

GloBird Energy is a competitive retailer with a number of perfectly viable options. If you’re considering signing up, it’s important you have a firm understanding of your energy consumption, otherwise talk to someone from GloBird to find the most suitable deal for you. Signing up to a mismatched product could result in you paying more than you need to. For example, low-usage customers on the GloBird Boost product could end up with a larger bill than if they opted for the GloSave plan. Be sure to use GloBird’s online energy calculator to determine which product might be best for your household, based on previous usage information.

The moral of the story is to look beyond the massive headline discounts. This applies to all retailers, not just GloBird. Read the energy price factsheets, check the rates, understand the terms, and weigh up the pros and cons of different products and retailers before deciding which might be the best bet for you.

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