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QEnergy Review

QEnergy is an electricity retailer operating across Queensland, New South Wales, Victoria and South Australia. While it offers some basic residential services, QEnergy focuses on business retail, promoting itself as ‘the small business electricity experts’.

QEnergy’s products place an emphasis on service, offering tailored business solutions, personal account managers and customer access to ongoing advice. QEnergy also has a generous rewards program and frequently runs promotions to help new customers save even more.

What’s on offer from Qenergy?

As mentioned, QEnergy has both retail and business services across Qld, NSW, Vic and SA. QEnergy doesn’t offer conditional discounts, however it does give all its customers the option to sign up to their GreenPower accredited plans.

It has three business offers and one residential standing offer, though what’s on offer varies across each state. Here is the product line-up:

State Business offers Residential offers
Vic Biz Your Way

Freedom Biz

Business Saver

Home your way
Qld Biz Your Way Home Your Way
SA Business Saver

Biz Your Way

Home Your Way
NSW Biz Your Way

Freedom Biz

Business Saver

Home Your way

Biz Your Way:

The Biz Your Way plan is a Standing Offer available across all QEnergy serviced areas. QEnergy says this plan includes:

  • No contract and no commitment
  • Your own account manager with a direct-access phone number and email address.
  • Down to earth and honest information and advice

Business Saver:

Business Saver is a market offer in VIC and SA and a standing offer in NSW. QEnergy lists its features as including:

  • A no-obligation analysis of your electricity costs
  • A retail-rate that’s locked in for 12 months to protect your savings
  • Quarterly bills – pay for the electricity you’ve actually used
  • Your own account manager with a direct-access phone number and email address
  • Down to earth and honest information and advice

Freedom Biz:

The Freedom Biz is another oddity in that it’s a market offer in VIC, but a standing offer in NSW. Its key features according to QEnergy are:

  • A no-obligation analysis of your electricity costs
  • A retail-rate that’s locked in for 12 months to protect your savings
  • Convenient smoothed billing paid by the month to help you budget
  • Your own account manager with a direct-access phone number and email address
  • Down to earth and honest information and advice

Home Your Way:

Home Your Way is a standing offer for residential customers and is available across all of its serviced areas. Similar to ‘Biz Your Way’, it includes:

  • No contract and no commitment
  • Your own account manager with a direct-access phone number and email address.
  • Down to earth and honest information and advice

QEnergy Rewards

QEnergy Rewards is only available to NSW and VIC customers. It entitles members to a massive range of benefits, including:

  • 20% discount at nearly 2,000 restaurants
  • Up to 50% off on hotel accommodation at 1,800 properties
  • Discounted tickets for theme parks, activities and day cruises
  • Discounted Event cinemas tickets
  • Discounted fuel and groceries
  • Discounted gift cards

Is QEnergy right for me?

Although it does have limited residential offerings, QEnergy’s best value is found in its business deals.

While QEnergy electricity offerings don’t include any conditional discounts, it is one of the few energy retailers to include a personal account manager as part of even its most basic service. In addition to standard support, these account managers can assess costs and usage patterns and help its customers identify where they can save.

QEnergy says it understands that not all businesses are the same and that its solutions are tailored to suit a business’s individual needs. So while QEnergy might not have all the bells and whistles you find with other retailers, it seems ready and willing to work with its customers to help them get the best deal.

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