1st Energy was founded in 2014 and became a registered electricity retailer in August 2015. Though it is a new company, 1st Energy claims its team has many years of experience in the energy industry.
The company identifies itself as a customer-focused retailer – promising prompt service and quality support for its customers.
What Does 1st Energy Offer?
1st Energy retails electricity to both residential and commercial premises. All of its plans are on 24 month contracts and it offers varying levels of discounts when you pay on time. These plans come with a ‘lifetime benefit’, meaning the company won’t remove these discounts after the contract expires.
In addition, 1st Energy customers are given a service guarantee, meaning it will respond to all queries within one business day. 1st Energy also offers a price match guarantee, and says it will waive any exit fees on the contract if it can’t match a competitor.
There are two plans available to homes and businesses through 1st Energy.
Maximiser 20%: This plan comes with a 20% pay on time discount.
Solar 16%: This plan is designed for residential properties with solar panels. It offers a 16% pay on time discount.
Maximiser 27%: This contract comes with a 27% pay on time discount on usage charges.
Guaranteed 23%: This plan comes with a 23% guaranteed discount off all usage charges.
Electricity Providers We Rated
Our most recent electricity customer satisfaction ratings for New South Wales included the following retailers:
- Red Energy
- Dodo Power & Gas
- Lumo Energy
- Origin Energy
- Red energy