A brief history
Jetts is only a very young club; its first gym opened on Queensland’s Gold Coast in 2007. Founding husband and wife team, Brendon and Cristy Levenson grew the business rapidly with the help of hundreds of committed team members who are committed to health and fitness, and quality gyms.
What do they offer?
Convenience: being a 24 hour gym, you can go whenever it suits you – no being bound by operating hours. There are also over 250 clubs around Australia and New Zealand.
Personal Training: give you results fast, with a program tailored to you by a qualified trainer.
Classes: some gyms offer group fitness classes outside of the gym, which are great for motivation and making new friends. Some of these are free, while others incur a small cost.
Velocity: earn Virgin Velocity frequent flyer points from paying your membership, and get bonus points for visiting the gym more than five times in a month.
What our survey respondents say…
This year Canstar Blue surveyed over 900 people who have a gym membership or recently joined a gym. These are some of the comments, among others, made by survey respondents who work out at Jetts.
|A great atmosphere with a community feel for members. Great staff that are always willing to help me get results||Sometimes the toilet facilities/showers are not always as clean as I would like.|
|Jetts is convenient, clean, and modern.||Would love some more flexible payment options.|
|Affordable and good value.||Would like timetabled group classes.|
|Friendly service from the staff.||The gym can sometimes get crowded.|
|They have all of the equipment that I need and there are a lot (of gyms) around.||Don’t see why I need to purchase a 24 hr. key if I’m not going out of supervised hours.|
Source: Canstar Blue Gyms survey – 2015
Other gyms we rated
Canstar Blue commissions Colmar Brunton to regularly survey Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who are members of a gym.
The other gyms in this year’s survey are:
- Anytime Fitness
- Goodlife Health Clubs
- Plus Fitness
- Fitness First
- Snap Fitness