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Review of Infinity broadband plans

Infinity Broadband is an Australian ISP based in Melbourne which is dedicated to providing NBN broadband plans to households nationwide. The company exclusively offers NBN plans in a bid to be future-proof and offer the fastest, most reliable connections to customers. We’ve delved into the plans offered by Infinity Broadband and seen exactly how they stack up in comparison to the competition.

What does Infinity Broadband offer?

Infinity’s internet plans couldn’t be simpler – you simply pick your download speed tier, monthly data quota and contract length, and decide if you want to add an optional voice pack or modem. You have a choice of a 12 month or a 24 month contract. Regardless, monthly fees are the same, but the latter waives the $50 setup fee. Customers can combine any download speed with any data allowance. Check out the prices below:

Data/speeds 12/1 Mbps 25/5 Mbps 50/20 Mbps 100/40 Mbps
30GB $44.95 $54.95 $64.95 $74.95
100GB $54.95 $64.95 $74.95 $84.95
200GB $59.95 $69.95 $79.95 $89.95
1200GB $69.95 $79.95 $89.95 $99.95

Source: Infinity Broadband website

If you’d still like a home phone connection, you can add a VoIP phone to your NBN packaged. You can choose from a PAYG package or one of two unlimited packages, as follows:

Plan Starter Voice Plan Uncapped National Uncapped All
Price per month $9.95 $14.95 $35.00
Local & national calls 10c each Unlimited Unlimited
Mobile calls 27c per min 22c per min Unlimited

Source: Infinity Broadband website

On the hardware front, Infinity sells two wireless modems for you to choose from. The cheaper model costs $40 up front, whilst the faster, more expensive model is $99. If you’ve already got an NBN plan, you can probably bring your own router, but for new services it’s best to buy an NBN-compatible device from your provider.

How does Infinity Broadband compare to other providers?

Infinity’s NBN broadband plans generally perform well in comparison to other providers. The 30GB basic NBN plan is one of the cheapest such plans you can buy, at just under $45 a month – only a handful of other providers charge less for similar data, such as SpinTel and Exetel’s $39.95 plans.

The mid-range data plans are less attractive in terms of value, with several competing providers offering 200-500GB of data for under $50 per month – these include SpinTel, Exetel, MyNetFone and newcomer Teleron, among others. The top of the range 1200GB plan is somewhat better, but the $69.95 asking price means it loses out to providers offering unlimited broadband for $54-$59. Increasing internet speeds see relatively little change in market position: Infinity’s plans offer decent value, but there are many providers which offer better value regardless.

Infinity Broadband represents a decent option for your NBN service. If you’re after an Australian-based ISP that prides itself on customer service, Infinity can offer you a very good deal.

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