Claiming to be Australia’s largest independent internet service provider, Exetel is a telecommunications company formed in the early 1990s.
It began as a technology consultancy company, however in 2003 it decided to turn into a data and telephone service provider, and since then it has become a prominent player in the Australian market.
Exetel offers a variety of products, dealing in both broadband and phone services. It offers ADSL, fibre and NBN-based broadband products, along with cable and VoIP phone plans.
Exetel donates a third of its yearly profits to various humanitarian efforts, such as programs that protect endangered species.
Broadband providers we rated
Canstar Blue commissions Colmar Brunton to regularly survey Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who were currently on a broadband plan – in this case, 2,199 people.
The broadband providers in this year’s ratings were:
- Telstra BigPond