Launched in February 2015, Foxtel Broadband is one of many telco services vying for market share. Many may see this as a strange move for the company to have made, considering that it’s half-owned by Telstra, which already offers broadband deals packaged with Foxtel access.
Foxtel customers have the option of adding broadband to their pay TV package, whereas non-Foxtel customers can sign up for a broadband bundle that includes Foxtel access. In terms of products, Foxtel Broadband currently offers ADSL plans that rely on phone lines rather than being able to make use of high-speed cable options.
While this seems like an issue, Foxtel has stated that it will be offering NBN plans in the future, and the infrastructure that the NBN requires includes high-speed cabling, so that may be the answer to that problem.
Broadband providers we rated
Canstar Blue commissions Colmar Brunton to regularly survey Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who were currently on a broadband plan – in this case, 2,199 people.
The broadband providers in this year’s ratings were:
- Telstra BigPond