About SpinTel mobile

spintel-logoSpintel was founded in 1996 and are one of Australia’s award-winning telcos. They have a nice incentive approach, by which you can get $25 credit for you and $25 for your friend if you refer a friend to SpinTel and they sign up.

SpinTel’s main selling point is their “bumping up” system: Once you’ve reached 100% of your calls, texts, or data, you automatically get “bumped up” to the next plan for the month. They notify you at the time and charge you the difference – usually $1 or $2.

Their website was recently upgraded thanks to Canstar Blue feedback about its user-friendliness – within a week! Now that’s good customer service.

SpinTel charges reasonably high sign-up fees, with a $20 SIM fee and a $5 postage fee.

Wifi coffee phone
 How to avoid excess data

Flexible SIM-Only Plans

These plans are all flexible. We have shown the plans below with all options for each included, but you can actually mix and match, and you only pay for what you want. For example, if you love texting and social media and never call anyone, you could select “50 minutes of calls, unlimited texts, 2.5GB of data”, which would cost $30/month. Please note this info is correct at time of writing, but check current details on the provider’s website.

  • Small: $18/month. 50 minutes of calls, 50 texts, 100MB of data.
  • Medium: $21/month. 250 minutes of calls, 100 texts, 500MB of data.
  • Large: $27/month. 500 minutes of calls, 600 texts, 1.5GB of data.
  • XL: $36/month. Unlimited calls, unlimited texts, 2.5GB of data.

phone bill
 We want better value

Post-paid mobile plans service providers we surveyed

Canstar Blue commissions Colmar Brunton to regularly survey 3,000 Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who currently have an active post-paid mobile phone account in their name and pay the bills – in this case, 1,823 people.

The post-paid mobile plans service providers in this year’s survey are:

  • iiNet
  • amaysim
  • Optus
  • Telstra
  • TPG
  • Virgin
  • Vodafone
  • Vaya

You can view the post-paid mobile plans service providers survey results here.

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