Telstra is the largest telecommunications company in Australia, originally founded as the Postmaster-General’s Department in 1901, which also oversaw mail. In 1975, the telecommunications wing of the department was spun-off in to a government-owned telecom provider. Beginning in 1997, the company was progressively privatised, eventually reaching only 17% government ownership in 2006. Aside from operating in Australia, Telstra now provides services in 15 different countries in Asia, Europe and the Americas.
Telstra offers a range of mobile services, from phone inclusive contracts, no lock-in SIM only plans and prepaid phones and SIMs. Plans range from $35 to $135 a month and often come with digital media packages like access to the AFL or NRL online. Telstra also offers data sharing between devices, allowing families or those with more than one mobile-capable device to share a pool of data.
Other mobile phone plan providers we surveyed
Canstar Blue commissions Colmar Brunton to regularly survey Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who currently have an active mobile phone plan in their name and pay the bills – in this case, 1,527 people.
The other mobile phone plan providers in the current survey are:
- Virgin mobile