One of Australia’s major telco companies, Virgin Mobile has made a name for itself in the prepaid phone plan market using innovative strategies such as being the first Australian telco to offer a data rollover feature. While they were a few years behind other major telcos in giving prepaid customers access to a 4G network, this doesn’t seem to have hurt their business too badly.
At time of writing, Virgin Mobile offers five price-points for their prepaid mobile plans, ranging from $19 to $99. The $19 plan comes with 250MB of data and the other four all come with 1GB, and the credit included with the plans ranges from $100 to $1850.
Virgin Mobile prepaid plans have a feature called a ‘pay-rise’, which is essentially a simplistic loyalty program. If you recharge several months in a row, each month you’ll be given $50 additional credit up to a maximum of $150. This boosts your potential credit up to $250 for the cheapest plan, and a huge $2000 for the most expensive plan.
Other prepaid mobile plans service providers we surveyed
Canstar Blue commissions Colmar Brunton to regularly survey 2,500 Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who currently have an active prepaid mobile phone account in their name and pay the bills – in this case, 714 people.
The other prepaid mobile plans service providers in this year’s survey are:
- Aldi Mobile
- Optus Mobile