Review of Amaysim mobile phone plans

Amaysim is an Australian mobile virtual network operator (MVNO) which specialises in prepaid and monthly contract plans. The orange telco provides mobile services on the Optus 4G network and utilises an online business model to provide rather good value across most of its plans.

Amaysim prides itself on providing high-quality, Australian-based customer service, as well as nifty bonuses like free next-day SIM card delivery – or even same-day delivery if you live in certain parts of Sydney or Melbourne. This has proved hugely successful for Amaysim, which is consistently one of the best performing service providers in our annual customer satisfaction ratings. In fact, Amaysim is now the fourth biggest mobile service provider in the country – in terms of customer base – having recently acquired rival low-cost carrier Vaya. It also has big plans to launch broadband services via the NBN.

Unlimited frame of mind

Amaysim is well-known for its unlimited plans, which are SIM-only and allow you to bring your own phone. It wasn’t long ago that few phone plans boasted unlimited calls and texts, but Amaysim was a driving force in this change, with data now the primary point of difference when choosing a new plan. Amaysim was also one of the first providers to push the no lock-in contract approach that has now been universally adopted. The great thing about this is that if you’re not 100% happy with the service you receive, or think you could get better value elsewhere, you can simply up sticks and move.

You can buy an Amaysim SIM card from thousands of newsagents and convenience stores around the nation, and of course you can order online too. So let’s get the lowdown on Amaysim’s prepaid and postpaid plans and how they compare to its smaller and bigger rivals.

How do Amaysim’s phone plans work?

Amaysim’s range of postpaid and prepaid plans really couldn’t be simpler, with five options to choose from, all boasting unlimited standard talk and text, plus unlimited standard international talk to 10 selected countries – the ones you’re likely to call, not some obscure ones you’ve never heard of.

The great thing about Amaysim’s plans is that you can take them on postpaid or prepaid terms. So if you’re happy for your service to be cut off once you’ve used all of your inclusions, prepaid is the way to go. However, if you want the option of paying for extra calls, texts or data once your basic allowance is up, then postpaid is the way to go. It’s also convenient from the point of view that you don’t need to recharge every month.

Unlimited plans from Amaysim

Amaysim’s five ‘Unlimited’ plans line up as follows. Keep in mind that each plan comes with a 28-day expiry, rather than 30 days. Amaysim recently made this change when it increased its data allowances, which didn’t go down too well with some customers as it effectively means you get an extra billing period throughout the year (i.e. 13 instead of 12). The value proposition remains strong, however.

Remember, each of these plans comes with unlimited standard talk and text within Australia, plus unlimited standard international talk to 10 selected countries. The two most expensive plans also come with 300 minutes to other selected countries. The plan names simply reflect their data inclusions

Prepaid options from Amaysim

It’s rare to see a mobile carrier offer the same prepaid and postpaid options, but that’s exactly what Amaysim does. It also offers an As You Go prepaid alternative with the following local charges:

  • 2c per MB of data
  • 12c per minute for standard mobile or landline calls
  • 12c per standard SMS
  • 49c per standard MMS
  • 12c per minute for Amaysim to Amaysim calls

Picking the As You Go option is exactly as it sounds – you simply recharge from a range of dollar amounts – from $10 up to $100 – and pay only for what you use. Most recharges come with the same 28-day expiry, but the more expensive ones can be used for a whole year.  As You Go will get you a SIM loaded with $5 of starter credit which lasts for a lengthy 90 days, meaning it’s great for an emergency handset or for those who don’t use their phones much.

If you want some extra data, you can also add on one of four data packs, as follows:

  • 1GB for $9.90
  • 5GB for $19.90
  • 4GB for $29.90
  • 10GB for $99.90

The first three options expire within 30 days, but the more expensive pack can be saved for a whole year.

How does Amaysim compare to other providers?

Amaysim’s Unlimited plans are leading the charge for more data, unlimited credit and lower prices – an approach that has seen it become hugely popular with consumers as Australia’s ‘biggest little telco’ and a serious challenger to Vodafone, Optus and Telstra.

Amaysim’s prepaid PAYG rates are among the cheapest you’ll find in Australia – so if a monthly contract plan isn’t for you, there are few other providers where you’ll find a better deal. However, Amaysim’s best success and reputation is built on the value of its Unlimited monthly plans, which compare favourably against the competition. Let’s have a look at a couple of comparisons.

At the lower end of the spectrum, the Unlimited 1.5GB plan offers similar unlimited credit and generous data to the likes of Vaya, CMobile, Jeenee Mobile and SpinTel:

Amaysim’s higher end offerings are similarly competitive, with the 7GB plan providing competitive credit inclusions compared to most other carriers, but the likes of Jeenee Mobile and Vaya are again hard to beat, with TeleChoice and Dodo also providing strong value:

When all is said and done, Amaysim continues to be one of the most popular and innovative MVNOs in the market. Providing easy to understand and value-packed plans, allied with reputable customer service, it’s hard to beat Amaysim for the all-round package, but it’s also worth keeping an eye on some of its low-cost rivals, which as you have seen, are up for the fight.

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