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beach hotel

Does the experience match the marketing?

It’s easy to make big claims about your business, but are you really living up to them? Michelle Pascoe shares her experience of over the top marketing.

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business customer service

Service now: Not when it suits your business

Michelle Pascoe with an example of poor customer service, which could so easily have turned out differently.

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start up business

ANZ and Honcho partner to streamline business start-ups

CANSTAR talks to ANZ about its collaboration with start-up Honcho. Why is this good news for small businesses?

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thanking employees

How to thank your staff, without spending a lot of money

Employees like to feel valued, so here are some tips on how to keep them happy, to avoid losing them altogether.

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working from home

Pros and cons of working from home

Working from home might seem like a dream come true. But before you make any big decisions, consider the positives and negatives.

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