Best-Rated Fuel Cards

See Our Ratings Methodology.

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Most Satisfied Customers | Shell

Aussies have rated Shell as the top brand in Canstar Blue’s latest fuel card ratings, with the brand rated five stars across all ratings categories, including client service, loyalty program, fees & charges, petrol station facilities, petrol station availability, account management, fuel discounts and overall satisfaction.

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How we rate fuel cards

Our review compares fuel cards on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which fuel card they think is best!


Canstar Blue surveyed 453 Australians for their feedback on the fuel card(s) they’ve purchased and used for business purposes in the last two years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their fuel card brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a fuel card brand as an individual score NOT a combined total of all criteria.
  • Client service: the fuel card brand’s staff were readily available and easy to contact, and were available to assist or solve any issues that arose.
  • Loyalty program: the fuel card brand’s loyalty program offers worthwhile rewards, and is easy to use and reclaim.
  • Fees & charges: the fuel card brand offers competitive fees and charges compared to other brands.
  • Petrol station facilities: the fuel card brand’s associated petrol station’s facilities were clean and readily available to use, with a wide variety of facilities available.
  • Petrol station availability: the fuel card brand was available to use at a multitude of petrol stations, which were conveniently located.
  • Account management: the fuel card brand offered a number of convenient services through its account management system (i.e. invoicing, self-service app, etc.), with the account management team easy to get in contact with.
  • Fuel discounts: the fuel card brand offered noticeable discounts on multiple fuel types.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Shell
  • Caltex
  • BP
  • Ampol
  • 7-Eleven

Find more detailed information on our Most Satisfied Customer methodology.


Best fuel card brands in Australia

  1. Shell
  2. Caltex
  3. BP
  4. Ampol
  5. 7-Eleven
  6. Other fuel card brands

1. Shell


Shell Card

Ratings result

Shell was rated five stars for client service, loyalty program, fees & charges, petrol station facilities, petrol station availability, account management, fuel discounts and overall satisfaction.

Editor’s notes

Giving motorists access to more than 1,300 sites around Australia, including 150 truck-friendly locations, the Shell Fuel Card provides a number of fuel discounts in addition to an easy way to keep track of those receipts and invoices. Costing $2.50 per month per card, you can apply for a Shell Fuel Card online.

With discounts on fuels such as Shell V-Power, Shell Premium 98, Shell Unleaded 95, Shell Unleaded 91 and Shell Diesel Extra, you can even score Flybuys points at Shell Coles Express sites, allowing you to make the most of when you need to fill up. Some of the big advantages of the Shell Fuel Card come from the business administration side, allowing account holders to personalise each card to specific fuel types and purchases, along with offering access to previous invoices and receipts, in addition to Business Activity Statements. The card can also be connected to Xero and MYOB accounting software for more streamlined invoice handling. Shell offers Shell Card Online to help you keep track of your account and cards, with tutorials available for those who are new to the system.

2. Caltex


Caltex StarCard

Ratings result

Caltex was rated four stars across all categories, including fuel discounts, account management, petrol station availability, petrol station facilities, fees & charges, loyalty program, client service and overall satisfaction.

Editor’s notes

Offering two types of fuel cards, the Caltex StarCard is available as an Open Loop or Closed Loop card, with the Open Loop providing a wider coverage at over 6,000 Caltex, Puma Energy and other station locations around Australia, while the Closed Loop card can help you avoid paying transaction fees, ideal for those looking to cut down on expenses. The Caltex StarCard can also be configured into a Driver & Vehicle Card, Driver Card or Vehicle Card, each of which can be tailored to allow you control your fleet expenditure, with the Open Loop card enabling you to pick up some discounts on non-fuel purchases. Sign up for a Caltex StarCard is available online, with a card costing $2.50 per month.

For the financial manager, you can also assign the types of products and services applicable to each card, with pre-set limits also available to be placed on cards. You can also use StarCard Online to track expenses, with a Quarterly and Annual Activity Report available to help you keep an eye on the ins and outs of the financial year.

3. BP


BP Plus card

Ratings result

BP was rated four stars for client service, loyalty program, petrol station facilities, account management and overall satisfaction, with three stars for fuel discounts, petrol station availability and fees & charges.

Editor’s notes

A prominent service station retailer, BP offers the BP Plus fuel card, which includes a number of discounts at over 1,400 service stations around Australia, as well as access to the BP Specialist Discount Network, with Qantas Points able to be earned on fuel and shop transactions.

Costing between $2.95 and $4.95 per card per month (depending on how many fuel cards you sign up for), the BP Plus comes with up to 51 days of interest-free credit, with the majority of discounts coming from the extended BP range and affiliates, such as BP Connect, Wild Bean Cafés, and the BP Truck Plus network. The BP Plus card also comes with Care Plus security measures, such as a purchasing limit or a PIN to ensure that your fuel cards are used correctly, with online support also available.

For those in charge of the business account, BP Plus Online allows you to manage all your fuel cards, as well as access Business Activity Statements and transaction records for when it comes time to sort out your taxes, with an auto feed function with Xero accounting software.

4. Ampol


AmpolCard

Ratings result

Ampol was rated four stars for account management, petrol station facilities, client service and overall satisfaction, with three stars for loyalty program, fees & charges, petrol station availability and fuel discounts.

Editor’s notes

The AmpolCard is available for use at over 1,900 locations around Australia, including Woolworths Metro and Foodary outlets for when you’re looking for more than just fuel. Its fuel discounts include 4c per litre off Amplify Premium petrol, 3c per litre off Amplify Premium diesel, as well as 2c per litre on regular petrol and diesel. Costing just $2.95 a month per vehicle, AmpolCard also allows you to score discounts on parking, as well as score Qantas Points and Everyday Rewards on certain purchases.

In addition to fuel and various other savings, extras such as Roadside Assistance and Services & Repairs can be added to help keep your workforce moving. For those managing the account, AmpolCard offers full PIN security and transactions can easily be tracked and managed online, with a full record of all transactions available for you to keep track of. If you’re looking to keep all your finances in one spot, you can even link your card’s account to Xero or MYOB accounting software, with an EOFY statement also available to help when tax season rolls around.

5. 7-Eleven


7-Eleven Fuel Pass Card

Ratings result

7-Eleven was rated three stars across all ratings categories, including client service, loyalty program, fees & charges, petrol station facilities, petrol station availability, account management, fuel discounts and overall satisfaction.

Editor’s notes

The only place where you can grab a Slurpee while filling up your car, 7-Eleven has become increasingly popular in recent years, with the convenience store a handy option for many. You can use the 7-Eleven Fuel Pass Card at one of the 600-plus 7-Eleven locations, with the card also accepted across the Motorpass network.

With no joining or transaction fee, the 7-Eleven Fuel Pass Card costs $2.50 per card per month, with an 8c saving per litre available for the first six months your business is signed up with 7-Eleven Fuel Pass. There’s also no lock-in contracts, and 44 payment free days for flexible payments. You also have a few card options to choose from in regards to who or what you allocate the card to. There’s the ‘Driver and Vehicle’ card, ‘Drivers Only’ card or the ‘Vehicle Detailed’ card to help you track expenses and keep your cards secured. The 7-Eleven fuel card also provides quarterly Business Activity Statements (BAS), an annual tax summary and other reporting documents.

6. Other fuel card brands

Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.

  • Fleet Card
  • Puma

  • United
  • Wex

MYOB Accounting Software

Looking to make dollars and cents of your personal or small business finances? MYOB’s accounting software includes options for invoicing, payroll, expenses and more. For more information on the featured plans below, click the button below to be referred to MYOB’s site.

MYOB Logo

Business Lite

For sole traders and small business with up to 2 employees

  • Track income and expenses
  • Create and send unlimited invoices and quotes
  • Manage tax and basic reports
  • Connect up to 2 bank accounts
  • Add payroll for up to 2 employees (extra $1.50/month per employee)
  • Save $150 over first 6 months
  • $5.00 per month for first 3 months. New customers only. T&Cs Apply.
from $5.00/month
min. cost $30.00 $5.00 over 1 month
Go to site
MYOB Logo

Business Pro

For growing businesses with multiple employees wanting more advanced reporting

  • Track income and expenses
  • Create and send unlimited invoices and quotes
  • Create advanced reports and budgets
  • Connect unlimited bank accounts
  • Employee rostering
  • Save $282 over first 6 months
  • $8.00 per month for first 3 months. New customers only. T&Cs Apply.
from $8.00/month
min. cost $55.00 $8.00 over 1 month
Go to site
MYOB Logo

Business AccountRight Plus

For larger businesses that want a powerful desktop and web app

  • All the benefits of Business Pro
  • Unlimited payroll at no extra cost
  • Add unlimited inventory items
  • Bill projects and clients by time
  • Try FREE for 30 days
  • Save $204 over first 3 months
  • $68.00 per month for first 3 months. New customers only. T&Cs Apply
from $68.00/month
min. cost $136.00 $68.00 over 1 month
Go to site

Is a fuel card worth it?

The main selling point of a fuel card is to help you save money when you go to pay for fuel, or for when you run into a bit of trouble out on the road. While some fuel cards offer discounts on fuel itself, other fuel cards offer discounts on services through affiliates in case something breaks or you need a service. With surveyed businesses spending close to $900 a month on fuel, finding a suitable fuel card can help you save money on fuel, as well as other products and services.

While the amount of options available may be daunting, over a third (37%) of survey respondents said that the cost of fuel is a major concern to their business, with 41% of respondents stating that they closely monitor its fuel usage and the cost of fuel, indicating that many are watching their wallets, and looking into a fuel card may be well worth the effort for some businesses.

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About our consumer experts


Dean Heckscher: Site Editor

This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past Ratings

Here are the past winners from Canstar Blue’s fuel card ratings:

  • 2022: 7-Eleven
  • 2021: BP
  • 2020: Ampol
  • 2019: Caltex

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