Bob Jane T-Marts has over 45 years of experience in the tyre and auto maintenance industry, with the company claiming to be Australia’s largest independent tyre retailer. The company offers a huge range of tyres and wheels from multiple different brands, as well as services such as puncture repairs, resurfacing and nitrogen inflation. Bob Jane T-Marts also extend their services to batteries, wheel alignments and balancing.
Bob Jane offers a Best Tyre Price guarantee, whereby they’ll match the price of any tyre you find cheaper somewhere else, as well as pay you 10% of the difference. The company’s environmental responsibility is also prominent; their partnership with Tyrecycle allows them to guarantee that they will recycle all tyres bought from their stores, and at no cost to the customer.
What our survey respondents say about Bob Jane T-Marts
Canstar Blue’s most recent car tyre retailer survey sought the opinions of more than 1,200 drivers around Australia. Some of the comments from customers who purchased tyres from Bob Jane T-Marts were as follows:
|The process is usually quite efficient. They look after you and answer any queries.||I’m not certain that hands were clean before driving my car.|
|Customer focus was good waiting room was comfortable.||The outlet I go to is in a very busy spot so can be a little tricky getting in & out.|
|They are a reliable business, been here for many years and I’ve had no problems.||Had to leave car all day and was not ready when I went to pick up.|
|They always do a good deal, if they don’t have tyres in they get them in the next day, let you know if anything else needs doing to your car.||Constantly wants me to come back and rotate my tyres.|
|Good range of tyres and good prices.||Locations are not convenient for me.|
Source: www.canstarblue.com.au Car Tyre Retailer survey 2015, conducted on by Colmar Brunton
Other tyre retailer brands we surveyed
Canstar Blue commissions Colmar Brunton to regularly survey Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who have purchased car tyres from a car tyre retailer in the last three years – in this case, 1,289 Australians.
The other car tyre retailer brands in this year’s survey are:
- Kmart Tyre and Auto
- JAX Tyres
Other articles you might like