Kmart Tyre and Auto is a part of the Wesfarmers group, along with Kmart stores. Kmart was founded as a joint venture by Coles and the S.S. Kresge Company, an American multinational, in 1968. The first Kmart store opened in Victoria in April of 1969. In 1994, Coles bought out Kresge’s shares in the stores. In 2007, the Coles group was purchased by Wesfarmers and the brand now operates across Australia and New Zealand.
In 1992, Kmart Auto, as it was then known, was restructured into Kmart Tyre and Auto and became an autonomous division of Kmart. At the time of the restructure, Kmart Auto operated 132 stores across the country, while Kmart Tyre and Auto now operates more than 240 stores.
Kmart Tyre and Auto offer a variety of car services, including accessories, tyres, servicing, check-up, repairs and insurance. Kmart also offers services to fleet operators and not just private cars.
What our survey respondents say about Kmart Tyre & Auto Service
Canstar Blue’s most recent car tyre retailer survey sought the opinions of more than 1,200 drivers around Australia. Some of the comments from tyre-purchasing customers of Kmart Tyre & Auto Servicewere as follows:
|Service is friendly, good value for money.||Limited choice of tyres.|
|Easy to access, friendly staff, feel a sense of trust and honesty.||They didn’t mention the flybuys so didn’t know I could have gotten some for the service/tyres.|
|Speedy and convenient location. Accepting of fly buys. Good service. Decent variety of tyres.||Hard to get suitable booking.|
|They matched the price from other company.||Took a bit long to get the tyres fitted.|
|Types purchased have been excellent.||Opening hours – more weekend hours would be good.|
Source: www.canstarblue.com.au Car Tyre Retailer survey 2015, conducted on by Colmar Brunton
Other tyre retailer brands we surveyed
Canstar Blue commissions Colmar Brunton to regularly survey Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who have purchased car tyres from a car tyre retailer in the last three years – in this case, 1,289 Australians.
The other car tyre retailer brands in this year’s survey are:
- Bob Jane T-Marts
- JAX Tyres