2010 – Cars Ratings

Posted by Canstar Blue July 27th 2010

You are viewing the archived 2010 ratings for car satisfaction. Go to the current car ratings.

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Hyundai takes the cake for Aussie drivers

It’s official. Australian drivers love a Hyundai.

The plucky Korean marque has been given the highest approval by Aussie drivers surveyed for the latest Canstar Blue customer satisfaction awards.

The Most Satisfied Customers, Cars award is based on a survey of Australian consumers who purchased a car within the previous three years.

Hyundai was awarded first place for overall satisfaction in the cars category and also in the value for money, point of sale, service and after sale service supporting categories.

Hyundai came second in reliability and performance, just behind Nissan.

The company achieved the best rating of nine car makers in Canstar Blue’s independent survey by market research professionals, Colmar Brunton.

Japanese manufacturing rivals, Nissan, Mazda, Honda, Toyota and Subaru were awarded a second place overall approval rating from customers.

Holden, Ford and Mitsubishi achieved equal third place for overall satisfaction.

Value for money

Customers gave Nissan, Honda, Holden and Mitsubishi second place for value for money, behind Hyundai. Mazda, Toyota, Subaru and Ford came in after that.

Point of sale service

Customers believed they received the best sales service at Hyundai. Ford came in second, followed by all other car makers.

After sale service

The rankings were different for after sale service. Equal second to Hyundai were Nissan, Mazda, Toyota, Subaru and Mitsubishi.

Reliability and performance

When it came to reliability and performance customers were most satisfied with their Nissans. Nissan scored five in this category, against equal second-placed Hyundai, Honda, Toyota and Mitsubishi.