2015 – Blender Ratings

Posted by Canstar Blue September 1st 2015

You are looking at the archived 2015 Blender ratings. For the latest ratings information, see the current blender ratings.

Looking for a new blender or considering an upgrade? Find out which is the best rated food processor from those included in our customer satisfaction ratings.

See our Ratings Methodology.

Most Satisfied Customers | Nutri Ninja

Nutri Ninja was the only brand to achieve a five-star rating for overall customer satisfaction from Aussie consumers. It also recorded top marks for performance, ease of use, ease of cleaning, consistency, warranty and other functions.

Ninja chops through the competition to win our customer satisfaction award for blenders

You surely cannot have failed to notice the great blender ‘rev-olution’. In recent years, juicers, blenders and food processors have become an integral part of the kitchen furniture for a great many Australian households – and some simply couldn’t function properly without them. These small but powerful appliances are the ideal kitchen solution for the 21st century family. They’re ready to help you create a healthy breakfast, a lunchtime smoothie, or a dinner time treat. You could even call on them to mash up your baby’s food for you.

But they’re probably best known for helping people increase their daily intake of fruits and vegetables, and to generally improve their diets. Their impact has been incredible – you might even think of them as this generation’s microwave oven given the convenience-based parallels. If you don’t own one yet, there’s a fair chance you will one day.

It’s not just about blending food any more – it’s all about nutrition and vitamin extraction. And with so many big manufacturers jumping on the blender bandwagon – often with big promises – how do you know which one is best for you?

At Canstar Blue, we like to think of our customer satisfaction ratings as like asking hundreds of your closest friends what they think of a particular product or service. And in the case of blenders, we’re able to report that Ninja – best known for the Nutri Ninja range (including the Nutri Ninja Pro) – was rated 5 stars in Overall Customer Satisfaction, receiving the award for Most Satisfied Customers for its blenders in 2015. It also recorded top marks for performance, ease of use, ease of cleaning, consistency, warranty and other functions.

Blenders: most important features

Our ratings are based on a survey of almost 1,000 adults who have bought a new blender in the last two years. While a significant 45% of respondents said they don’t use their blender as often as they thought they would when they bought it, one in three (33%) use theirs every single day. But no matter how often people use their blenders, we found the following drivers of customer satisfaction to be:

  • Performance (i.e. speed and quality): 31%
  • Ease of use (i.e. to understand and operate): 19%
  • Value for money: 15%
  • Other functions (e.g. ice crushing): 13%
  • Consistency (i.e. produces the same results every time): 8%
  • Warranty and service: 8%
  • Ease of cleaning: 6%

Modern blenders are all about delivering maximum power to extract those healthy nutrients from food with minimal effort and with perfect results, and consumers clearly see this as the most impressive – and important – feature of them. How powerful are blenders? Very. As an example, our award winning brand, Ninja, says its Nutri Ninja Pro model comes with 900 watts of power, creating 21,000 revs per minute and it’s Auto-IQ products pack a 1,000=watt punch. The latest NutriBullet PRO Series also has a 900 watt motor and Breville claims the Boss blender has wattage of 2,200. Your bananas don’t stand a chance!

But remember, to get the best out of blenders – and to ensure they don’t end up forgotten about in a kitchen cupboard – it’s also important they are easy to use. And like anything you buy, you want to feel like you’re getting good value for your money.

Why do people buy blenders?

The consumer interest in blenders is being driven by a few factors – most notably the desire for ultimate kitchen convenience. Who wants to spend minutes chopping fruits or vegetables when your blender can do the job in seconds? Busty lifestyles don’t need to mean unhealthy lifestyles and even if you work unpredictable hours, a blender offers you the power to make healthy food choices in minimum time and with minimal effort. Oh, and if you fancy an occasional milkshake, it can help there too!

Consumers are being attracted to blenders by the prospect of daily smoothies and healthier lifestyles. We found about two-thirds of blender-owners bought their piece of kit as part of a healthier lifestyle change and a healthy 53% concluded that their blender has helped them to achieve their goals. Meanwhile one in four told us their blender was an impulse purchase and 27% were convinced to buy one after seeing an infomercial on television.

Whatever the reason for buying, respondents spent an average of $151 on their blenders.

Blenders: things you should know

Blenders are great at turning most foods into mush within seconds, but they do still have their limitations and there are some things you shouldn’t try to blend. Our award winner, Ninja, says consumers should not attempt to blend hot ingredients in its Nutri Ninja Pro. However, frozen ingredients, including ice, are OK to blend. Also be advised that blenders are not intended to be used for ‘dry blending’, so you should not process ingredients like coffee, nuts or spices without adding some form of liquid into the cup.

Can you heat up your smoothie in the microwave? Definitely not! Blender cups – and any other part of them – are generally not microwave safe, so don’t even think about it. You can however clean blender cups in the dishwasher once you’re finished with them. But do not put the motor base, blades or any other part in the dishwasher.

Happy blending!

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Frequently asked questions

If you’re looking for a healthier lifestyle change, blenders can be the weapon of choice to help you reach your weight loss or healthy-living goals. With its rotating blades enclosed in a top-sealing jar, this small appliance can puree, extract and blend fruits and vegetables into flavoursome drinks. In fact there are plenty of things we make with our blenders – as well as some things we shouldn’t blend.

The blender’s conceptual origin can be traced back to the 1920’s.  An inventor named Stephen Poplawski placed a motorised spinning blade into a cup to liquefy nutritional ingredients such as malt. It was primarily intended for drugstores to use. Poplawski also wanted to make the device available to make soda fountain drinks.

It took decades and countless mechanical revisions to develop the standard blender which is popularly known today. During the 1980s, a majority of Australian households eventually decided to have the unit in their kitchens. Since Breville’s head start on getting established during 1974, it became one of the first few companies to capitalise on the increasing demand of blenders.

We often buy blenders on impulse, but before going to the nearest appliance store it’s worth comparing blenders and being clear of your purpose in buying a blender. This should narrow down your options based from the preferred features of your shortlist. While some units have multifunctional options, you’ll get more value for your money by purchasing function specific blenders.

 Shakes and smoothies

If you’re looking for a blender to make protein shakes and vitamin enriched smoothies, a lightweight and compact product will suit you. Its capacity should at least range from 300 to 500 watts to smoothly blend your fruits, veggies, milk and protein powder.

A blending kit usually comes with accessories to complement your regimen. For instance, Nutribullet’s blender packs have drinking cups with resealable lids, mugs for sharing beverages and a 10-second recipe book.

 Cocktails for selling

This blender type is the most expensive but sturdiest item you can find today. The power capacity of a heavy duty format ranges from 1,300 to 2,200 watts. If you’d like an appliance to see you through cocktail sprees and diet trends, a commercial blender would be the item you can rely on.

Expect to spend $350 to over $1,000 on this unit, but it’s worth the investment. Before taking a pick, gauge whether your prospective blender also has an acceptable capacity on noise control.

 Meal pureeing and soups

If you’d like to stretch your money’s worth a little further, blenders may also be used to make baby food and pureed soups. Heavy duty blenders can serve as good alternatives to food processors. Before buying a unit, inspect its durability, resistance to scratches and ease of cleaning.

There are some delicious unhealthy things that can be made in a blender too!

The most practical way of buying this small appliance is to plan your diet regimen ahead, and write the ideal item’s features to complement your lifestyle. If you’ll use a kit to prepare shakes, make a list of the ingredients you’d likely prepare on a daily basis (such as berries, nuts and ice cubes). You’ll then have a better idea of your preferable watt capacity and speed settings, within a reasonable price range. Find out more information in our blenders buying guide.

Out of the competing manufacturers, these names featured prominently in our research.


Ninja is one of several brands developed by SharkNinja Operating LLC – a “pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people”. Ninja is probably best known in Australia for the Nutri Ninja Pro, but the brand also boasts several other food processors and even a “coffee bar’.


Kenwood boasts an extensive range of food processors, smoothie makers and blenders. They include the kMix Blender, which comes with an 800 watt motor and is available in no less than nine different colours. Kenwood’s Blend-X Classic model promises precision blending to deliver the smoothest smoothies, creamiest soups and crunchiest salsas.


NutriBullet claims superior quality and craftsmanship, and products designed to meet or exceed demands. The company says it is dedicated to innovation, and promises to offer products that live up to its ultimate mission – to “make your life easier, at home, each and every day”. Those products include the new NutriBullet 990 Pro Series with a 900 watt motor.


The Philips range of juicers and blenders includes the Avance Collection Blender, which can “handle just about anything” with its 800 watt motor. Its multi-speed function will blend, crush and cut for perfectly smooth blending and any consistency you want, Philips says. The brand also hails its Aluminum Collection Blender and the Mini Blender.


An Australian home appliance brand, Sunbeam boasts a range of different blenders, including its Café Series Blender, which comes with 2,000 wattage and “combines power, heavy-duty materials and simplicity to ensure maximum performance and the perfect consistency every time”. The Sunbeam range also features a soup & smoothie blender, plus the smaller GoBlend series.


The flagship blender in the Breville range is the Boss Blender, which features a high velocity ProKinetix blade and bowl system that “pulverizes virtually any combination of ingredients”, while creating “up to 50% smaller particles than traditional blending”. The Breville range also includes the Kinetix Twist and the Kinetix Light & Mighty.


Homemaker is Kmart’s house brand of home appliances, which includes a range of juicers and blenders like the Mini Blender with a 230 watt motor and smaller Drink Bottle Blender.


Kambrook says it offers food processors that give you the chopping power you need at a price you can afford. The brand’s blenders include the Essentials 500 Watt Blender and the Power Drive Blender with a 600 watt motor.

Russell Hobbs

The Russell Hobbs range of blenders includes the Colour Control Blender, which the company claims “works like no other” with simplified settings that use a unique light ring that changes colour at four different speeds – each corresponding to a different food type. The 850 watt blender is joined in the Russell Hobbs stable by the 800-watt Kitchen Metallics Blender and the more simplistic Blender-Brushed for soups and smoothies.

Canstar Blue commissions Colmar Brunton to regularly survey 3,000 Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who have purchased a new blender in the last two years– in this case, 921 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. The ratings table is first sorted by star ratings and then alphabetically. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.