2018 Tea Bags
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Compare tea bags from Twinings, ALDI Diplomat, Bushells, Dilmah, Lipton, Madura, Nerada, T2, Tetley, Coles and Woolworths on taste, packaging appeal, variety, value for money and overall customer satisfaction.
Canstar Blue research finalised in February 2018, published in February 2018.
Frequently Asked Questions
Canstar Blue surveyed 3,000 Australian adults across a range of categories to measure and track customer satisfaction. Data was collected use Qualtrics’ online sample aggregation from ISO accredited panels. The outcomes reported are the results from customers within the survey group who have purchased and consumed tea made from a tea bag (i.e. not loose leaf tea) in the last 3 months – in this case, 1,998 people.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then alphabetically. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.