Simon Downes

Simon Downes Simon Downes is the editor of Canstar Blue and consumer affairs journalist, covering the energy and telco industries, as well as retail and FMCG. With a decade of newsroom experience under his belt, he’s passionate about helping consumers make better-informed decisions, especially when it comes to household bills.

Origin Energy Broadband

Origin Energy reveals plans to attract broadband customers

Posted by October 11th 2019

If you’re an Origin Energy customer who likes the retailer so much you’d also like to buy your broadband from it, now could be a good time. The electricity and gas giant launched its internet services …

Summer Cooling Costs

What are you going to pay for power this summer?

Posted by June 21st 2019

Summer – it’s the best time of year if you love your sun, beaches, barbecues and late nights on the deck. But it’s also the time when you’re most likely to feel the heat of …

Gas retailer Kleenheat fined over big discount advertising

Posted by January 7th 2019

Western Australia gas retailer Kleenheat has been fined more than $25,000 for allegedly misleading consumers about the potential benefits of a big discount plan. The Wesfarmers-owned gas supplier has been stung by the Australian Competition and …

Average Electricity Bill

What is the average electricity bill?

Posted by October 15th 2019

Sometimes it’s good to be average. If you’re wondering how your electricity bills compare to other customers, Canstar Blue has the answers for you.

ACCC flags concerns over Vodafone-TPG merger

Posted by December 13th 2018

Australia’s consumer watchdog has expressed concerns about the proposed merger between telco giants TPG and Vodafone, citing a detrimental impact on price competition. The two companies confirmed their intentions to merge into a single telecommunications firm …

Virgin Australia and Qantas crack down on carry-on baggage

Posted by December 10th 2018

If you have a habit of packing as much stuff into your carry-on bags as possible, you could be in for a shock the next time you fly. That’s because Australia’s domestic airlines are starting to …

EnergyAustralia concession customers get automatic discounts

Posted by June 25th 2019

EnergyAustralia has revealed plans to cut the power bills of concession-card holders on its most expensive tariffs through automatic discounts. Australia’s third biggest energy retailer says that eligible concession-card customers on default or standing offer tariffs …

Coles Little Shop back in business with Christmas collectables

Posted by February 11th 2019

It was the most successful supermarket promotion Australia has ever seen – and now it’s back just in time for Christmas. That’s right, Coles Little Shop is back in business with a handful of festive favourites …

Automatic discounts for AGL customers paying most

Posted by June 25th 2019

AGL has announced plans to give automatic discounts to customers paying the most for electricity. The energy giant claims to be providing a “safety net” for its standing offer customers, with discounts of up to 10% …