Cotton On Promo Codes & Coupons
From humble origins as a Geelong market stall selling denim gear in the late 80s, Cotton On has grown to seven brands with stores across eighteen different countries run by over 22,000 employees. Recently Cotton On has expanded its online store so you can buy their affordable fashion from almost anywhere in the world. In addition to the main Australian online stores, there are also separate sites based in New Zealand, the USA, Hong Kong, Singapore, and Malaysia. The value fashion company is known for its affordable basics as well as keeping on-trend with styles, colours and prints. Cotton On Group also operates a philanthropic arm, the Cotton On Foundation, funded through proceeds from specially marked products.
- Only one promo code may be used per order
- Click ‘Get Deal’ to see Cotton On’s full terms and conditions for each offer
- Promo code may not be used with any other offer
- Promo code must be used within 30 days of issue
- Offers available whilst stocks last, may be subject to an expiry date
- To redeem offer you may need to make a qualifying purchase (minimum spend and/or type of goods).
Cotton On Group encompasses fashion clothing and lifestyle products for babies, kids, teens and adults. Across the company’s brands, centralised on the Cotton On website, the product range includes everyday wear, swimwear, sleepwear, activewear, underwear, footwear, and maternity wear as well as stationery, homewares and gifts.
If you receive a product that is faulty or otherwise not as described, Cotton On will generally either refund the product and delivery costs or provide a replacement. The item must be returned within a reasonable time frame, with proof of purchase. Shipping costs won’t be refunded if there are other items on the original order which aren’t being returned.
If you simply change your mind about a purchase, it can be refunded or exchanged given the following conditions are met. The product must be returned within 30 days of original purchase along with proof of purchase, except for Cotton On Kids Baby and Cotton On Kids Swimwear products which can be returned up to 60 days after the date of purchase.
Returned items can’t be worn, washed or otherwise used. Swimwear must still have the protective gusset and labelling attached. Underwear, earrings and cosmetics cannot be returned or exchanged, for hygiene reasons. Gift cards, personalised products, sale, clearance and seconds items also are not eligible for change-of-mind refunds or exchanges. The product purchase price (excluding delivery) will be refunded using the original payment method once it has been received and processed by the Cotton On team. Any costs associated with returning the product are the responsibility of the customer.
Purchases made in store can only be returned by taking it to a Cotton On Group store which stocks the brand you wish to return. Online purchases can be returned either by post or by physically visiting a store.
Cotton On delivers to over 200 countries, from not just the main Australia site but also New Zealand, USA, Singapore, Hong Kong and Malaysia-based online stores. The following information pertains to the Australian store – refer to the relevant website for delivery from a different online store.
- Customers will receive a tracking number for their shipment to keep an eye on its progress.
- Import or customs charges may apply to international orders, depending on the order value and destination nation. Any such additional costs are payable by the recipient, and are not the responsibility of Cotton On.
Australian delivery from Cotton On
Standard shipping is free for orders over $55, otherwise a flat fee of $9 applies. Orders generally leave the warehouse within 1-4 business days from the date of order. After leaving the warehouse shipping time can be estimated through Australia Post.
Express shipping is available for a flat $14 fee, which will get your order processed and out of the warehouse that day if placed before 2pm AEST on a weekday. Orders placed on weekends or public holidays will leave the warehouse on the next business day. As with standard shipping, express shipping time can be estimated through Australia Post.
New Zealand delivery from Cotton On
Standard shipping is free for orders over AU$85, otherwise a flat fee of AU$13 applies.
International delivery from Cotton On
International shipping charges start from AU$20. Orders are processed and dispatched from the warehouse within 1-4 business days, after which it usually takes 9-26 business days to arrive depending on destination region.
The Cotton On online store accepts Visa, MasterCard, PayPal, Visa Checkout and AfterPay. For a cash or debit purchase, you’ll need to visit a physical Cotton On store.
Gift cards for Cotton On Group brands can be purchased online or in store. While gift cards may be branded for a particular store (e.g. Cotton On Body or Typo), any of these gift cards can be redeemed at any Cotton On Group store in Australia. Gift cards cannot be used for online purchases.
CottonOn is partnered with UNiDAYS, a savings network for student discounts. At time of writing Cotton On are offering 15% discounts to tertiary students with registered UNiDAYS memberships.