Energy giant AGL is attempting to attract new customers by offering an Amazon Echo smart device as part of a new deal.
The electricity and gas retailer says it is “transforming home energy management” by offering customers the Amazon Echo – a voice-controlled speaker which uses the Alexa intelligent control service to play music, make calls, set alarms and answer questions. It can also be used to control compatible smart devices, such as televisions and lights, around the home.
It will be available to customers who sign up to the AGL Savers – Home Connect plan.
AGL’s Executive General Manager for New Energy, Elisabeth Brinton, said: “We are excited about how leading smart home technologies like this enable our customers to gain greater transparency and control over their energy.
“The offer to put an Amazon Echo in the homes of customers who switch to this new plan is a great way to take them on a journey to better energy management and showcase our innovation and technology capabilities, like providing energy saving tips through their Amazon Echo devices.”
AGL claims the device will help customers make more informed decisions about their energy usage, as well as provide easy access to their account information, with users also able to ask questions about their energy bills through the Alexa service.
The AGL Savers – Home Connect plan is currently available in Victoria, New South Wales, Queensland and South Australia. It also comes with a large pay on time discount off usage charges, the percentage of which varies from state to state. It is a variable rate plan with a two-year contact period, but no exit fees.
The Amazon Echo has a recommended retail price of $149.
— AGL Energy (@aglenergy) February 27, 2018
Other sign-up incentives from energy retailers
It’s not uncommon for energy retailers to offer various sign-up incentives in order to attract new customers. Many often provide online sign-up credit, typically around $50-100, while other retailers promote rewards programs that could save customers money on things like hotel stays, restaurant meals or theme park tickets. AGL customers can also collect 10,000 flybuys points when they join, with an additional point awarded for every dollar spent on energy going forward.
One of the most active retailers in offering additional sign-up incentives is Simply Energy. In some areas, it provides a plan that includes 16 Gold Class movie tickets over the two-year contract period, while teaming up with motoring groups and sports clubs to provide additional benefits to members through other plans.
Meanwhile Powershop rewards customers who refer a friend to the retailer by giving both new and existing customers $75 off their power bills.
However, while sign-up incentives like these can prove a helpful point of difference when comparing plans, it’s hugely important to first compare on price by reviewing their usage and supply charges, as well as any additional fees that may apply.