At Canstar Blue, we’re committed to helping consumers make better-informed decisions. We also believe in transparency, which is why we want to inform visitors to our site that in recent weeks there was a slight discrepancy in a small number of search results for electricity prices. Consumers who compared electricity offers and included controlled load pricing in their search input may have received results quoting a slightly lower price than ought to have been displayed. This was because the controlled load tariff charges were missing from the overall costs shown. As soon as the issue was spotted, our team worked tirelessly into the night to fix it. While we are confident that this would only have affected a small number of consumers – and would not have altered the order of retailers listed on price – we nevertheless believe it is important to make you aware.
Thanks for visiting our site,
The Canstar Blue team