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Next Business Energy Review and Rates

Next Business Energy markets itself as ‘a new era of business energy services’. It promises a fresh approach to power supply, but does it deliver? Canstar Blue explores the company’s products, rates and services for Australian businesses.

Next Business Energy is a business-only electricity retailer operating in Queensland, New South Wales, Victoria and the ACT.  Next says it’s designed to deliver the best in service, price and billing, offering customers a personalised account management service and what it claims to be a “state-of-the-art billing service”.

Next Business Energy services business customers of all sizes, from small retail stores to very large manufacturers. So is Next right for your business? Canstar Blue discusses everything Next Business Energy has on offer.

Next Business Energy Retail Plans

As part of its “fresh approach to energy”, Next Business Energy offers relatively straight forward deals with competitive rates and modest whole-bill discounts. The market offer by Next Business Energy is the same across all states it operates. It has a 12% pay on time discount on both electricity usage and supply charges for a benefit period of two years. This deal has monthly billing and rates are variable, meaning Next can change the prices you pay for electricity after you’ve signed up.

Next Business Energy says it’s transparent about its billing and rate changes, however, Next doesn’t charge exit fees in Queensland or Victoria if customers are unhappy and want to leave.

Next Business Energy Account Management

Next Business Energy gives all of its customers access to NextConnect – a “state-of-the-art” electricity management software program. It can be accessed on a desktop, tablet or mobile and is described as a user-friendly hub for all your energy needs. Some useful features of Next’s management tool include:

  • Daily, weekly and monthly electricity monitoring
  • Mobile alerts when set budgets are surpassed
  • Bill forecasts and bill smoothing options
  • Electronic billing
  • Personalised energy saving tips
  • Book onsite energy audits

Next Business Energy Services

Next Business Energy is a service-focused power retailer, claiming that its personalised, Australian-based service and support is what sets the company apart from its competitors. Next Business Energy claims its key focus is delivering great products and services specialised for small, medium and large business customers that includes:

  • Personalised account management services
  • Fast Response service platforms
  • Advanced energy billing options, including: Single billing, multi-site billing and group site billing
  • Multiple electronic interface billing options
  • On-line service and billing management
  • Weekly specialised reporting on usage, projected costs and comparison to similar site profile
  • Value added services such as Solar, LED lighting, HVAC, and Power Factor correction

Next Generation & Renewables

Next Generation & Renewables is a subsidiary of Next Business Energy that’s helping develop major solar farms across South Australia, New South Wales, Victoria and Queensland. While the output of these solar farms is designated exclusively for Next Business Energy customers, the retailer sees long term potential to become a leader in the green energy space.

Is Next Business Energy right for me?

Electricity is one of the largest overhead costs for many Australian businesses, so it’s imperative you’re not paying more for power than you should be. Every business is different and whether Next Business Energy is right for your business will entirely come down to individual circumstance. If you want to know more about Next Business Energy, visit its website or contact the company directly for a quote. If you’re interested to see how some other leading business retailers compare, check out Canstar Blue’s business electricity satisfaction ratings.

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