Review of Infinity broadband plans

Infinity Broadband is an Australian ISP based in Melbourne which is dedicated to providing NBN internet plans to households nationwide. The company exclusively offers NBN plans in a bid to be future-proof and offer the fastest, most reliable connections to customers. We’ve delved into the plans offered by Infinity Broadband and seen exactly how they stack up in comparison to the competition.

Infinity NBN Plans

Infinity’s internet plans couldn’t be simpler – you simply pick your download speed tier, monthly data quota and contract length, and decide if you want to add an optional voice pack or modem. You have a choice of a 12 month or a 24 month contract. Regardless, monthly fees are the same, but the latter waives the $50 setup fee. Customers can combine any download speed with any data allowance. Check out the prices below:

NBN Speed Data Price
12/1 30GB $44.95
100GB $54.95
200GB $59.95
1200GB $69.95
25/5 30GB $54.95
100GB $64.95
200GB $69.95
1200GB $79.95
50/20 30GB $64.95
100GB $74.95
200GB $79.95
1200GB $89.95
100/40 30GB $74.95
100GB $84.95
200GB $89.95
1200GB $99.95

Source: Infinity Broadband website

As you can see, Infinity has all four speed tiers available, which is interesting considering a lot of providers only have three tiers available, either skipping 25/5 or 50/20 for the most part. Ironically, none of Infinity’s plans come with unlimited data. Price jumps with Infinity are about $10 per speed jump. The most interesting price jump, however, is from 100GB to 200GB where there is only a $5 difference, which might be enough to sway you into the higher data allowance.

If you’d still like a home phone connection, you can add a VoIP phone to your NBN packaged. You can choose from a PAYG package or one of two unlimited packages, as follows:

  • Starter Plan: Extra $9.95 per month, local and national calls 10c each, mobiles 27c/minute
  • National Plan: Extra $14.95 a month, unlimited local and national calls, mobiles 22c/minute
  • Uncapped Plan: Extra $35 a month, unlimited local, national and mobile calls

On the hardware front, Infinity sells two wireless modems for you to choose from. The cheaper model costs $40 up front, whilst the faster, more expensive model is $99. If you’ve already got an NBN plan, you can probably bring your own router, but for new services it’s best to buy an NBN-compatible device from your provider.

  • The $99 option supports gigabit speeds, while the cheaper one maxes out at 300mbps

The most expensive plan configuration you could feasibly muster with Infinity would be: $134.95 a month, for 1200GB on NBN Tier 4, with the uncapped voice plan, as well as a 12-month contract which incurs a $50 set-up fee, and purchasing the gigabit router which costs $99 upfront. The total initial cost you could expect in this instance would be $283.95.

How does Infinity Broadband compare to other providers?

Infinity’s NBN broadband plans generally perform well in comparison to other providers. The 30GB basic NBN plan is one of the cheapest such plans you can buy, at just under $45 a month – only a handful of other providers charge less for similar data. However chances are you could get something that has more data for a comparable price.

Infinity Tier 1 NBN Plans Compared

At the base end of the spectrum, you can expect some providers to offer 50GB for less than $40. Keep an eye out for providers such as Dodo, Exetel, and Teleron in this regard. Exetel stands out by offering 100GB for under $40. In general at these prices you’ll have to keep an eye out for set-up fees.

Infinity Tier 2 NBN Plans Compared

Once again, Infinity’s plans could do with a data boost, and the fact none of its plans come with unlimited data may be irksome for some. In this segment, providers like SpinTel and MyNetfone offer more than double the data for cheaper as compared to Infinity. Another standout provider is Amaysim, which offers unlimited data for around $5 more per month.

Infinity Tier 3 NBN Plans Compared

  • 1200GB for $89.95 a month

With Tier 3 speeds, you can expect unlimited data to come in at less than $90 a month, while some providers even offer unlimited data for less than $80 a month. Keep an eye out for providers like AusBBS, Teleron, Barefoot Telecom and Mate Communicate, which all offer unlimited data for the same price or cheaper than what Infinity can muster up. At this price, not having unlimited data is starting to hurt Infinity.

Infinity Tier 4 NBN Plans Compared

  • 1200GB for $99.95 a month

At this speed tier, once again you can expect unlimited data for less than $90 a month. MyRepublic offers top tier plans at less than $60! Also keep an eye out for AusBBS, Dodo and MyNetFone once again. All have various set-up fees, which may be more expensive than Infinity’s but keep in mind, a lot of these plans also come with no-contract, while you must sign up to either a 12 or 24 month plan with Infinity.

Are the possibilities endless with Infinity NBN?

Infinity Broadband represents a decent option for your NBN service. If you’re after an Australian-based ISP that prides itself on customer service, Infinity can offer you a very good deal. However, aside from this, there are other providers that certainly give Infinity a run for its money. Quite often – especially at faster speed tiers – providers offer unlimited data for cheaper than Infinity’s 100GB and 200GB plan. If you’re sure you’re a heavy user, you may be able to find more data for cheaper elsewhere.

Similarly, many other providers also offer the option of no-contract, whereas Infinity is either on a 12 or 24 month basis. While Infinity’s namesake certainly leads you to believe you get infinite data, it only in fact offers 1200GB as its max data allowance, and often at dearer prices than the competition that offers unlimited data. Infinity is certainly not a slouch, but chances are it’s probably worth looking further.

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