Sick of slow internet or poor NBN performance? How to compare and upgrade your NBN plan

Did you spend your weekend struggling with slow and frustrating internet? Or perhaps you’re unhappy with the performance of your current provider and looking to try a new NBN plan?

Whatever the reason, upgrading your NBN plan or switching providers isn’t as complicated as you might think. The key is to compare NBN plans from a range of telcos, and at Canstar Blue, we’ve done the hard work for you, with a huge range of NBN providers and plans available to compare using our free comparison tool.

If you want a quick comparison of NBN plans to see what’s out there, let’s take a look at some deals that might convince you to upgrade.

Upgrade to NBN 50 plan

If you’ve been frustrated by slow NBN speeds, or maybe you want to watch Netflix in HD without constant buffering, it could be the time to switch to a faster NBN speed. If you’re on the NBN 12 or NBN 25 speed tiers and find your internet to be slow, it might be that these plan speeds are not fast enough for your needs.

For example, if you’re trying to stream HD quality video (whether that’s for Netflix, YouTube, Disney+ or something else) on a TV and you’re on an NBN 12 or NBN 25 plan, it’s possible this connection is too slow for your needs, especially in peak usage time between 7pm and 11pm when network congestion is typically at its highest. Netflix states that, for HD quality streaming, you’ll need around 5.0Mbps, and while some NBN 25 plans might be able to handle HD video streaming, NBN Co recommends that a Home Basic II, or NBN 25, plan is best suited to SD (standard definition) video streaming only, with Home Basic I, or NBN 12, not recommended for any video streaming.

So, if you want to upgrade to a plan on the NBN 50 speed tier, let’s take a look at some of the best NBN 50 plans you can switch to today.

Upgrade to NBN 100 plan

Want even faster speeds than NBN 50? NBN 100 is available from a range of NBN providers, however access to these speeds may be limited by the NBN connection type you have. NBN Co recommends Home Fast or NBN 100 plans are suitable for HD and 4K video streaming.

Typically if you sign up to a NBN plan, the provider might check if your home’s connection is able to support the speed you’ve chosen. Telstra, for example, only allows homes with FTTP and HFC to connect to its NBN 100 plan, while homes with FTTB and FTTC connections will be checked for suitability after connection.

If NBN 100 sounds like the right plan for your home, here’s a selection of NBN 100 plans that you can switch to with a compatible NBN connection.

Upgrade to NBN 250 or NBN 1000 plans

If NBN 100 still isn’t fast enough for you, there are plans available on NBN 250 and NBN 1000 speed tiers. These plans are good for 4K and 8K video streaming along with super-fast downloads.

There aren’t too many providers currently offering these plans, and they are quite expensive. Like with NBN 100, you’ll find access to NBN 250 and NBN 1000 speeds is limited to certain areas and connection types, so it’s best to check your address with your provider with choice before signing up.

• NBN 250 Plans
• Aussie Broadband
• Superloop
• Telstra

NBN 250 Plans Compared

The following table shows selected published unlimited NBN 250 plans on Canstar Blue’s database, listed in order of their standard monthly cost, from lowest to highest, then alphabetically. Use our comparison tool to see plans from a range of providers. This is a selection of products with links to referral partners.

Brand	Features	Max Data**/billing period	Advertised Cost^^/billing period
	elite mates Home Superfast BYO Superfast 250/25 Evening Speed (NBN 250) Special offer: $89 per month for the first 6 months, then $109 per month ongoing. Terms apply, offer available until withdrawn. min. cost $109 over one month	UnlimitedMax Data**/billing period	$109Advertised Cost^^/billing period
	NBN 250 Home Superfast Speed (NBN 250) $70 setup fee Modem included ($15 P&H) PAYG calls min. cost $185 over first month	UnlimitedMax Data**/billing period	$115Advertised Cost^^/billing period	Go To Site
	Unlimited NBN Superfast NBN 250/25Mbps speed Optional WiFi hub+ modem for $149 upfront plus $10 P&H Special offer: $95 for the first six months, then $115 ongoing. Terms apply. min. cost $115 over one month	UnlimitedMax Data**/billing period	$115Advertised Data^^/billing period
	Platinum Unlimited Home Superfast Speed (NBN 250/25) Modem available for $69 upfront min. cost $119.90 for first month	UnlimitedMax Data**/billing period	$119.90Advertised Cost^^/billing period	Go To Site
	Unlimited Superfast 250/25 Home Superfast Speed (NBN 250/25) Special offer: $99.95 for the first six months, then $119.95 ongoing. Offer expires 31/3/22, terms apply. min. cost $119.95 over one month	UnlimitedMax Data**/billing period	$119.95Advertised Cost^^/billing period	Go To Site
	Home Superfast NBN 250/25 $0 set up fee Optional $150 modem (or $0 when you stay connected for 12 months) Special offer: $114 per month when you have an AGL energy plan. min. cost $129 over first month	UnlimitedMax Data**/billing period	$129Advertised Cost^^/billing period	Go to Site
	Power User Home Superfast Speed (NBN 250/25) Optional modem from $149 ($15 P&H) Special offer: First month free when you use code ‘FASTMONTH‘ at checkout. Terms apply. min. cost $129 over first month	UnlimitedMax Data**/billing period	$129Advertised Cost^^/billing period	Go To Site
	NBN250 Unlimited Home Superfast Speed (NBN 250/25) Special offer: $99.99 for the first six months, then $129.99 ongoing. Terms apply. min. cost $129.99 over one month	UnlimitedMax Data**/billing period	$129.99Advertised Cost^^/billing period
	NBN250 Liimitless Home Superfast Speed (NBN 250/25) Special offer: $99.99 for the first six months, then $129.99 ongoing. Terms apply. min. cost $129.99 over one month	UnlimitedMax Data**/billing period	$129.99Advertised Cost^^/billing period
	Superfast NBN Superfast Speed (NBN 250) Typical evening speed: 215Mbps $216 modem (free when you stay connected for 24 months) Special offer: $99 connection fee waived (online only) Special offer: Get 3 months BINGE standard subscription, terms apply. Offer available until withdrawn. Unlimited local, national & mobile calls included min. cost $3,459 over 24 months	UnlimitedMax Data**/billing period	$140Advertised Cost^^/billing period	Go To Site
View all NBN plans listed on Canstar Blue			**^^View important information

Aussie Broadband Unlimited Superfast (NBN 250) and Ultrafast (NBN 1000) Plans

The following table shows a selection of published unlimited Aussie Broadband NBN plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Brand	Features	Max Data**/billing period	Advertised Cost^^/billing period
	Power User Home Superfast Speed (NBN 250/25) Optional modem from $149 ($15 P&H) min. cost $129 over first month	UnlimitedMax Data**/billing period	$129Advertised Cost^^/billing period	Go To Site
	Power House Home Ultrafast Speed (NBN 1000/50) Optional modem from $149 ($15 P&H) min. cost $149 over first month	UnlimitedMax Data**/billing period	$149Advertised Cost^^/billing period	Go To Site
View all NBN plans listed on Canstar Blue			**^^View important information

Superloop Superfast (NBN 250) and Ultrafast (NBN 1000) Plans

The following table shows a selection of published Superloop NBN plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Brand	Features	Max Data**/billing period	Advertised Cost^^/billing period
	Unlimited Superfast 250/25 Superfast 250/25 Evening Speed (NBN 250) min. cost $119.95 over one month	UnlimitedMax Data**/billing period	$119.95Advertised Cost^^/billing period	Go To Site
	Ultrafast 1000/50 Ultrafast 1000/50 Evening Speed (NBN 1000) min. cost $139.95 over one month	3TBMax Data**/billing period	$139.95Advertised Cost^^/billing period	Go To Site
	Unlimited Fast 200/200 Fast 200/200 Evening Speed (NBN 250) min. cost $209 over one month	UnlimitedMax Data**/billing period	$209Advertised Cost^^/billing period	Go To Site
	Unlimited Superfast Plus 250/100 Superfast Plus 250/100 Evening Speed (NBN 250) min. cost $209 over one month	UnlimitedMax Data**/billing period	$209Advertised Cost^^/billing period	Go To Site
View all NBN plans listed on Canstar Blue			**^^View important information

Telstra Superfast (NBN 250) & Ultrafast (NBN 1000) Plans

The following table shows a selection of published Telstra NBN 250 and NBN 1000 plans on Canstar Blue’s database, listed in order of their standard monthly cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Brand	Features	Max Data**/billing period	Advertised Cost^^/billing period
	Superfast NBN Superfast Speed (NBN 250) Typical evening speed: 215Mbps $216 modem (free when you stay connected for 24 months) Special offer: $99 connection fee waived (online only) Special offer: Get 3 months BINGE standard subscription, terms apply. Offer available until withdrawn. Unlimited local, national & mobile calls included min. cost $3,459 over 24 months	UnlimitedMax Data**/billing period	$140Advertised Cost^^/billing period	Go To Site
	Ultrafast NBN Ultrafast Speed (NBN 1000) Typical evening speed: 250Mbps $216 modem (free when you stay connected for 24 months) Special offer: $99 connection fee waived (online only) Special offer: Get 3 months BINGE standard subscription, terms apply. Offer available until withdrawn. Unlimited local, national & mobile calls included min. cost $4,419 over 24 months	UnlimitedMax Data**/billing period	$180Advertised Cost^^/billing period	Go To Site
View all NBN plans listed on Canstar Blue			**^^View important information

How to compare NBN plans

If you’re unsure how to take the first step to compare and then switch NBN plans, there are a few things to consider before swapping to a new provider or plan.

The above mentioned details on the various speed tiers might give you a good indication of what type of speed will best suit your needs. Once you’ve decided which speed tier you want — and you’ve checked your home’s NBN connection type to ensure you can access that speed tier — it’s time to compare a range of plans and providers.

When it comes to comparing NBN providers, it can be hard to know which provider will be best for you. Each year at Canstar Blue we release our Most Satisfied Customers rating for NBN providers based on results from a survey of more than 4,400 Australians. Providers are rated on factors such as speed and reliability, customer service and value for money, with an overall satisfaction rating awarded. For the 2020 report, the top six NBN providers are:

1. Aussie Broadband
2. Westnet
3. Internode
4. Belong
5. TPG
6. iiNet

These results might help inform you on what other Aussies think of their NBN provider, and could provide a good starting point for comparing NBN plans.

Of course, your NBN comparison could be based more on price and finding the cheapest plan, or perhaps you’re more interested in extras such as entertainment add-ons like Telstra TV or Fetch. You could also base your comparison on speed performance based on the latest ACCC measuring broadband report, which helps identify which of Australia’s most popular NBN providers have the best NBN speed performance during peak evening times.

Once you’ve decided what is most important to you for an NBN plan, you can use our internet comparison tool to compare more plans and providers than those we’ve already listed on this page, to help you find the best deal for your needs.