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Consumer News


Netgear ‘misled’ customers over warranty claims

Posted by February 28th 2018

Network equipment manufacturer Netgear has found itself in hot water with the consumer watchdog for allegedly misleading customers over its warranty and technical support representations. The Australian Competition and Consumer Commission (ACCC) says Netgear incorrectly told …


Vodafone backs NBN over 5G for home internet

Posted by February 27th 2018

Vodafone Australia still has faith in the NBN to deliver the bulk of the nation’s internet needs, even amid controversy over speed issues and with the rollout of 5G looming. 5G is the next step for …


Supermarkets face calls to ban junk food at checkouts

Posted by May 23rd 2018

Australia’s major supermarkets are facing fresh calls to remove unhealthy snacks and drinks from their checkout areas. It comes as a new study from researchers at the Global Obesity Centre, based at Deakin University, have assessed …


NBN Co facing fines for missed set-up appointments

Posted by February 28th 2018

The company behind the rollout of the National Broadband Network (NBN) has been warned that it faces financial penalties for missing set-up appointments. NBN Co has been told by the Australian Competition and Consumer Commission that …


Smart TVs vulnerable to hacking, report claims

Smart TVs vulnerable to hacking, report claims

Posted by February 26th 2018

Some Samsung and Roku-backed smart TVs are vulnerable to hacking and exploitations, Consumer Reports claims. Other brands could also be affected.


Motorists urged to fight back against rising petrol prices

Posted by March 23rd 2018

Aussie motorists are being urged to shop around to avoid paying too much for petrol, with the consumer watchdog reporting a sharp increase in prices. The Australian Competition and Consumer Commission (ACCC) claims that average petrol …


Consumers urged to stop using kettle over scalding fears

Posted by February 23rd 2018

American appliance brand KitchenAid has announced a recall of one of its products, citing potential burn risks to consumers. The brand’s 1.7L stainless steel electric kettle, which retailed at over $200AUD, has been recalled over concerns …


Consumers more dependent on Wi-Fi than smartphones

Posted by February 23rd 2018

Wi-Fi routers are the number one device users cannot live without for more than a day, according to a US study. Managed services provider iQor found that 64 per cent of the surveyed US adults said …