Aussie Broadband Internet Plans Review
If you’re searching for a fast, flexible broadband plan, challenger NBN provider Aussie Broadband may be worth a look. Australian-owned and operated, and with a solid reputation for great value and service, Aussie Broadband has been around since 2008, with a call centre and headquarters in Morwell, plus other offices in Warnambool, Victoria. With a focus on supporting local jobs and services, Aussie Broadband has made a name for itself in its years of operation, taking on the big guys and winning a host of industry awards for its quality plans and products.
Aussie Broadband is a comprehensive telco provider, offering a range of NBN and mobile broadband plans. So, what exactly does Aussie Broadband offer, and how does it compare to other providers? Keep reading our Aussie Broadband NBN review and internet guide to find out more on what you can expect from Aussie Broadband.
What does Aussie Broadband offer?
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Aussie Broadband NBN Plans |
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Unlimited data |
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Top-speed NBN Plan |
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Entertainment |
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Call packs |
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Choice of contract |
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Included modem |
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Available across FTTP, FTTB, FTTN |
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Aussie Broadband NBN Coverage
Aussie Broadband offers both fibre and fixed wireless NBN, with fixed line plans including FTTP, HFC, FTTN, FTTB and FTTC technologies.
Fortunately, you can use Aussie Broadband’s address checker to determine both if you’re eligible for an NBN plan, and if so, what kind of technology is available in your area.
Aussie Broadband Features & Bonuses
In addition to NBN, Aussie Broadband offers a range of add-ons and extras, including home phone, entertainment, and hardware. The telco also provides mobile phone services, plus mobile broadband for on-the-go connections.
- Home phone: Unlimited local, national and mobile calling, along with international credit, can be added to your plan for an additional fee per month.
- Modems: You’re free to bring your own compatible modem to all Aussie Broadband plans, but pre-configured NBN modems are available to buy.
- Fetch TV: Customers can add Fetch TV to their Aussie Broadband account for an additional monthly cost.
- Seniors plans: Aussie Broadband offers simple, home-phone-only or phone-plus-internet NBN plans for seniors and pensioners.
Aussie Broadband Entertainment
A notable option available to Aussie Broadband customers is the inclusion of Fetch TV to add on to any NBN plan. Fetch is a simple way to watch new release movies and speciality channel packs, plus stream apps such as Netflix, Stan and YouTube directly to your TV.
Customers can add a Fetch Mini or a premium Fetch Mighty set-top box to their plan. Add-on channel packs are available, both individually or a pack of four. Special interest channels such as sport and world channel packs are also available.
Aussie Broadband NBN Plans
Aussie Broadband performs very well with speed tests for its fast, industry-leading NBN. This provider offers set plans across NBN 12, NBN 25, NBN 50, NBN 100, NBN 250 and NBN 1000 speeds, in addition to its own 75/20 speed tier. Plans also include the option to add on a modem or BYO modem, and whether you want to add on a home phone plan or a mobile phone plan.
The following table shows a selection of published Aussie Broadband NBN plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.
Aussie Broadband Mobile Broadband plans
If you desire a no-fuss broadband plan without the wires, Aussie Broadband provides 4G mobile coverage through the Telstra network. Plug your SIM card into a dongle, pocket Wi-Fi device or tablet, and enjoy fast, reliable 4G mobile broadband on the go.
Aussie Broadband offers a number of mobile broadband options. All plans are contract-free, and there’s no charge for your 4G SIM card. Keep in mind that excess data charges will apply if you go over your allocated monthly gigabytes.
The following table shows selected published Aussie Broadband mobile broadband plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest.
| Brand | Features | Max Data**/billing period | Advertised Cost^^/billing period | |
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min. cost $15 over one month billing period |
5GB | $15 | Go to Site |
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min. cost $25 over one month billing period |
25GB | $25 | Go to Site |
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min. cost $35 over one month billing period |
40GB | $35 | Go to Site |
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min. cost $45 over one month billing period |
60GB | $45 | Go to Site |
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min. cost $65 over one month billing period |
100GB | $65 | Go to Site |
 View all NBN plans listed on Canstar Blue |
**^^View important information | |||
Aussie Broadband OptiComm plans
Looking for fast-speed fibre internet but without signing up to the NBN? OptiComm is a similar network to the NBN but operates in select areas, often housing estates, with a number of service providers offering plans on this network. Aussie Broadband’s OptiComm internet plans are very similar to its NBN plans with the same speeds and prices available, all on month-to-month plans. You can also build your own OptiComm plan from a range of speed options and data inclusions. The following table shows a selection of Aussie Broadband’s OptiComm internet plans, listed in order of cost from lowest to highest.
| Brand | Features | Max Data**/billing period | Advertised Cost^^/billing period | |
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min. cost $59 over first month |
Unlimited | $59 | Go to Site |
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min. cost $69 over first month |
Unlimited | $69 | Go to Site |
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min. cost $79 over first month |
Unlimited | $79 | Go to Site |
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min. cost $99 over first month |
Unlimited | $99 | Go to Site |
| View all NBN plans listed on Canstar Blue |
**^^View important information | |||
Aussie Broadband Support & Customer Service
Aussie Broadband offers Australian-based support and sales, with help available through a variety of channels. The company is based in Victoria, and customers can sign up online or over the phone. Additional help is available through live chat and the ‘Contact Us’ form on Aussie Broadband’s website, and via the company’s Facebook page.
- Phone: 1300 880 905 (customer service 8am-midnight Mon-Sun; sales 8am to 11pm Mon-Fri, 9am to 7pm Sat-Sun)
- Live chat on the Aussie Broadband website
- The Aussie Broadband Facebook page
- The Aussie Broadband Twitter account @Aussie_BB
How does Aussie Broadband compare to other providers?
Other telcos that offer unlimited data, entertainment and home phone call packs include:
Aussie Broadband benefits from having plans with no contracts, reasonably priced NBN speed tier jumps and a seven-day-a-week local call centre. However, there are lots of other NBN providers out there offering good value in their own right, often marginally cheaper (and we are talking about small margins when it comes to price).
But the question is: do you want a cheap NBN plan, or one that offers great value? Sometimes the cheapest NBN plans around sacrifice either data or performance, so keep this in mind — Aussie Broadband’s consistently high-rated speeds, plus overwhelmingly positive customer feedback, may be enough to justify paying a little more each month.
Is Aussie Broadband any good?
Operating out of regional Victoria, Aussie Broadband has grown to become one of the biggest challenger telcos across the country. While its big selling point was originally around speed reliability and performance, the telco has also now earned a glowing reputation for customer service at affordable prices.
Ultimately, you will find cheaper NBN prices with other telcos. But if we have learned anything from the NBN over recent years, it’s that you generally get what you pay for. You’ll probably understand the value of paying a little extra, especially if you also appreciate Aussie Broadband’s range of plan add-ons and options, commitment to Aussie-based customer service, and simple, no lock-in plan structure. With no set-up or exit fees on month-to-month plans, no data overage charges, and the option to bring your own modem, the company’s NBN plans are flexible and bill-shock free.
Overall, Aussie Broadband has plenty to offer NBN and mobile broadband customers, and the once tiny telco has become a serious threat to the larger internet providers.
About the author of this page
This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.
What do customers think about Aussie Broadband NBN plans?
In 2023, Australians gave Aussie Broadband 5 out of 5 stars for Overall Customer Satisfaction in NBN plans.
Aussie Broadband NBN Plans
Canstar Blue
Award:
Overall Satisfaction