The award-winning telco, which has specialised in low-price NBN and ADSL plans, has set its sights on ‘disrupting’ mobile in a similar fashion. Mate is offering a small but feature-packed range of mobile plans to both new subscribers and existing customers, all of which include coverage on Telstra’s nationwide network.
Mate mobile plans
Mate’s brand-new mobile plans can be purchased as stand-alone products, or bundled with a Mate NBN plan for lower overall prices. Plans will be available to purchase from 21 November, 2019 (with the exception of the Soul Mates plan, which launches in December), and are offered on a SIM-only, bring-your-own-phone basis.
Mate Communicate’s new mobile plans are listed in the table below.
|Brand||Features||Max Data**/billing period||Advertised Cost^^/billing period|
min. cost $20 for first month
min. cost $25 for first month
min. cost $30 for first month
min. cost $35 for first month
Soul Mates (available December 2019)
min. cost $40 for first month
|View all NBN plans listed on Canstar Blue||**^^View important information|
Plans begin at just $20 per month for 5GB of data, up to $40 for 40GB. All five plans include unlimited calls and messages to standard numbers within Australia, with the Better Mates, Great Mates, Best Mates and Soul Mates plans also featuring unlimited standard calls to the following 15 countries:
- Hong Kong
- New Zealand
- South Korea
- United Kingdom
- United States
Mate is also throwing in data banking on all plans, which is a great perk for customers with varying monthly data needs. This feature allows you to ‘bank’ or roll over any unused data at the end of your billing cycle, which can then be used in in the future in addition to your allocated monthly gigabytes. It’s essentially stashing spare data for use on a rainy day (or at least, a heavy data month), and banked data is accessible for as long as you stay with Mate mobile.
All plans are available as SIM-only, so you’ll need to have your own unlocked smartphone. You can cancel or switch between plans at any time, as all Mate mobile options are available on a month-to-month, contract-free basis.
Customers should keep in mind that while four of the plans will launch Thursday, 21 November, the top-tier Soul Mates plan will go live next month. Unlimited international calling and data banking will also be unavailable at the initial launch, but will be activated on plans in December.
Mate will offer coverage on parts of Telstra’s 3G and 4G mobile networks, which together covers over 98.8% of the Australian population. If you’ve wondering how Mate’s plans compare with other providers on the Telstra network, such as Belong and Woolworths Mobile, we’ve picked out several comparable plans below.
Mate plans compared
The following table shows a selection of published plans on Canstar Blue’s database, listed in order of their lowest standard monthly cost to highest, then by data allowance, largest to smallest. These plans have been compared to Mate’s $35 Best Mates plan with 30GB of data. Use our comparison tool to see all plans available on Canstar Blue’s database. This table includes products with links to referral partners.
Mate mobile + NBN: bundle and save
If you’re looking for an easy way to bundle your broadband and mobile plan, Mate is also offering savings to customers who combine a SIM-only deal with Mate NBN. Bundle your mobile service with any NBN option, and you’ll get a $10 per month discount for the life of your plan.
Mate’s $10 discount is applied to the cost of your NBN plan, and is available as long as you bundle Mate’s NBN and mobile services on a single bill. Mate offers NBN plans across three speed tiers (NBN 12, NBN 50, and NBN 100), with all plans featuring unlimited monthly data and the option to add a home phone line. Plans are free from lock-in contracts or setup fees, but optional pre-configured modems can be purchased for $149 upfront.
The following table shows a selection of published Mate Communicate NBN plans on Canstar Blue’s database, listed in order of their monthly cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.