Optus Phone Upgrades Explained

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If you’ve ever signed up to a two-year phone plan with the latest smartphone, only to look on in envy as your friends upgrade their handset a year later, Optus has a solution for you. It’s called the ‘New Phone Trade Up’ and costs $99. In this article, we’ll explain how Optus phone upgrading works and offer a guide as to whether it’s a good deal or not.

Optus Phone Upgrades – New Phone Trade Up

With the Optus New Phone Trade Up, customers have the ability to upgrade their phone halfway into their 24 month contract for only $99. This means that you can always stay on top of the latest trends and always have the hottest smartphone in your hand.

  • iPhone 8, iPhone X and Samsung Galaxy S8 phone plans are eligible, among others.
  • You can also keep your old phone provided you pay out the full remaining cost of your phone and get a new phone as normal.

Phones are able to be upgraded online without the need to walk into a physical Optus store. Of course there are a few hoops to jump through and it means handing back your current phone in ‘good working order’, but more on that later.

Optus New Phone Trade Up Plans

Most ‘My Plan Plus’ mobile phone plans from Optus are eligible, provided you’re on a 24 month contract paying off a handset. After 12 months you can upgrade to the latest smartphone for only $99. Below are some compatible 64GB iPhone X plans, keeping in mind that if you upgrade to this phone you’ll likely be on the plan you’re already paying for, rather than upgrading to a new one.

Optus has some of the cheaper iPhone X plans in the market, which include extra perks such as data-free music streaming, international calls and subscriptions to Optus Sport, which airs English Premier League soccer. Currently it seems that ‘Flex’ lease plans are not eligible meaning customers on this type of contract cannot upgrade every year like those who are on ‘Plus’ plans can.

Optus Tablet Trade Up

Optus also has a trade up offer for mobile broadband customers. Those who sign up to a $30 or above 24 month My Mobile Broadband Plus plan will be eligible to upgrade to a new tablet after 12 months. Like the new phone trade up deal, customers need to return their old tablet in good condition and pay a $99 fee. They also have the option of keeping their old tablet and leaving with a new one.

  • Various iPad and Samsung Galaxy Tab models are eligible, with plans for the latest iPad Pro starting at about $65 a month.

Below is a selection of Optus Mobile Broadband plans, keeping in mind that to be eligible for the Trade Up offer you’ll need to be spending over $30 a month and have a device bundled with it.

What should I look out for?

While this offer from Optus could be great for customers who are keen to get their hands on the latest iPhone or Samsung Galaxy when it comes out, it’s important not to get carried away. Upgrading to the latest handset or tablet means you will once again be locked into a two-year contact – starting from scratch.

With so many service providers competing to offer the best value, it’s always a good idea to consider your options before you go diving in for another 24 months. Not only that, but customers will need to take care of their devices by keeping them in ‘good working order’.

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What does ‘Good Working Order’ mean?

Before you get excited at getting a new phone for less than $100, you first have to take a look at your current phone and ensure you can hand it back to Optus in good working order. This means:

  • The device can power on and off
  • Fully functional touchscreen and battery
  • Is not physically damaged i.e. you haven’t dropped it in the toilet or cracked the screen
  • Does not have any modified components
  • No severe scratches (fair wear and tear is to be expected)
  • Locking features disabled
  • Not IMEI blocked i.e. is not reported lost or stolen
  • Is the same device you purchased from Optus in the first place

Customers are also recommended to back up their data and wipe any personal information. Performing a factory reset will likely be the easiest solution for this. After that, remove the SIM card and any memory cards and you’re good to go.

Is Trading Up with Optus worth it?

It’s tempting to immediately jump into Optus’ Trade Up offer, but first consider if you can stand being locked in for up to another two years. Trading up has its advantages, but Optus will also benefit here by effectively having customers on a perpetual contract that may never run out. If you’re the type to upgrade every year it could be a good bet, but if you’re on the fence, it may be a good idea to have a look at more options.

  • Paying $99 for the newest smartphone is tempting but note that you’ll be locked into a contract and paying for a plan that may not be the most competitive.

If you like ultimate flexibility and you’re approaching the end of your contract, it may be worthwhile looking at a bunch of SIM only deals. 5GB data plus unlimited calls & texts can be found for under $30 these days, and if you’re willing to spend upfront to own your phone outright, you could save in the long run.

Trading up sounds like a good deal, and it is for some, but by taking a look at your own phone needs and usage, you may realise that you can hold onto your phone for another year and see out the end of your contract. Tempting as the fanciest new phones may be, they may not always be the most budget-friendly option. Shop around and you’ll see the vast range of deals on offer.

Compare Phones on a Plan

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