Apple made it three wins in a row, taking out top spot in Canstar Blue’s small business smartphone and tablet ratings again, scoring five stars in almost all categories, including overall satisfaction, while it scored four stars for value for money.
Our review compares smartphones and tablets on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your friends which smartphone and tablet brand they think is best!
Canstar Blue surveyed 521 Australians for their feedback on the smartphones and tablet(s) they’ve purchased and used for business purposes in the last two years.
The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
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For sole traders and small businesses with up to 2 employees.
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From $34.00/month min. cost $34.00 |
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For small to medium businesses with multiple employees.
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$63.00/month min. cost $63.00 |
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For established businesses needing to fast track pay runs and inventory.
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$75.00/month min. cost $75.00 |
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For complex businesses managing multiple locations, jobs or currencies.
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$97.50/month min. cost $97.50 |
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For businesses that need standalone payroll for up to 4 employees
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$9.00/2 years min. cost $9.00 |
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The all-in-one mobile app for sole operators, freelancers, and the self-employed.
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$12.00/year min. cost $12.00 |
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Winning our 2025 ratings for best smartphones and tablets for small businesses — the brand’s third win in a row — Apple scored five stars in all categories except for value for money, where it scored four stars.
Samsung was the runner up, scoring four stars for overall satisfaction, performance, design, features and functionality, and user friendliness. However, it scored five stars for durability, battery and value for money.
Emma Bradstock has been an authority on consumer phone, internet, technology and streaming markets in Australia for over five years, with a dedication to providing Aussies with all the information they need to make better purchasing decisions. She holds a Bachelor of Arts in Communications and Media from Macquarie University and has a decade of professional writing experience in print and digital media.
Meet the Editorial Team
Samantha Howse is Canstar Blue’s Consumer Research and Insights Manager, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Meet the Research TeamHere are the past winners from Canstar Blue’s smartphone and tablet for business ratings:
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