Best-Rated Pod and Capsule Coffee Machine Brand

See Our Ratings Methodology.

cns-msc-coffee-machines-pods-and-capsules-2025

Most Satisfied Customers | Nespresso

Aussies have rated Nespresso as the top pick in Canstar Blue’s latest pod and capsule coffee machine ratings, with five-star reviews in all categories: performance, value for money, features and functionality, design, ease of cleaning, ease of use and overall satisfaction.

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How we rate pod and capsule coffee machine brands

Our review compares pod and capsule coffee machine brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which pod and capsule coffee machine brand they think is best!


Canstar Blue surveyed 439 Australians for their feedback on the pod and capsule coffee machine brand(s) they’ve purchased and used in the last three years.

  • The outcomes reported in these ratings are measured via PureProfile’s accredited online research panel.



Respondents rate their satisfaction with their pod and capsule coffee machine brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a pod and capsule coffee machine brand as an individual score NOT a combined total of all criteria.
  • Value for money: quality and longevity of product for price paid.
  • Performance: performs as described given frequency of use.
  • Ease of use: process for use is simple and efficient in achieving results, instructions are easy to understand.
  • Ease of cleaning: pieces dismantle in a way that is easy to clean.
  • Design: aesthetically pleasing without compromising functionality, appropriate size and weight for product.
  • Features and functionality: adequate settings and features for purpose and/or advanced settings and features that enhance performance.


The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.


Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Nespresso
  • De’Longhi
  • Expressi (Aldi)

Find more detailed information on our Most Satisfied Customer methodology.


Top Pod and Capsule Coffee Machine Brand – Nespresso

Nespresso

Nespresso is known exclusively for its pod and capsule coffee machines, with prices ranging from about $220 to over $1,000. These machines offer a variety of features depending on the model, including integrated milk frothers, energy-saving functions, and options for preparing both hot and cold coffee. 

About our consumer experts


Rachel Bollerman: Content Producer

This article was written by Canstar Blue Consumer Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health. Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.

When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.

 

Meet the Editorial Team

 

Grace Kinross: Graduate Consumer Research Specialist

Grace Kinross Graduate Consumer Research Specialist

Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s pod and capsule coffee machine ratings:

  • 2024: Expressi (Aldi)
  • 2023: Nespresso
  • 2022: Nespresso
  • 2021: Breville

 

 

 

 

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