DeLonghi has won Canstar’s 2026 Most Satisfied Customers Award for beans and ground coffee machines, with Aussies rating it the highest across the categories that drive customer satisfaction.
Our review compares coffee machine brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which coffee machine brand they think is best!
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
De’Longhi is an Italian home appliance brand founded in Treviso in 1902. Its bean and ground coffee machine range includes manual and semi-automatic espresso makers and fully automatic bean-to-cup models with built-in grinders and milk frothing.
This article was written by Canstar’s Consumer Writer, Jasmine Tait. Jasmine is a Consumer Writer within Canstar’s editorial team. Jasmine graduated from the Queensland University of Technology with a Bachelor of Fine Arts, majoring in Creative Writing with a minor in Communications. Jasmine has previously edited for a variety of publications including ScratchThat magazine and Seaglass Literary.
When Jasmine isn’t working, you can usually find her reading or spending time with her friends and family.
Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar’s ratings and awards and help support consumers to make more informed decisions.
Here are the past winners from Canstar’s coffee machine ratings:
Appliances - May 5th
Coffee on the go usually means instant coffee or expensive coffee. Now you can get a good brew without the price tag or the hassle.
– Read more
Appliances - January 25th
If you love coffee and a bargain, you’ve perhaps pondered snagging the $89 Kmart coffee machine. The cut-price Anko coffee machine has continued to garner plenty of attention since it first hit shelves, with most …
– Read more
Appliances - January 25th
We checked online to see how many types of coffee beverages there are… it turns out, it’s quite a lot.
– Read more
Appliances - August 4th
Australia is a nation of coffee snobs, each with their own favourite way of making the black stuff. So, which is best?
– Read more
Best-Rated Beans and Ground Coffee Machine - August 31st
It seems more and more people are jumping on the BYO coffee cup bandwagon, bringing in snazzy reusable mugs to work for their coffee fix while also doing their part for the environment. With Aussie …
– Read more