Best-Rated Coffee Machines

See Our Ratings Methodology.


Most Satisfied Customers | De'Longhi

Aussies have rated De’Longhi as the top brand in Canstar Blue’s latest coffee machine ratings, with the brand rated five stars across all categories, including ease of use, features & functionality, value for money, performance, ease of cleaning, design and overall satisfaction.  

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How we rate coffee machines

Our review compares coffee machines on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which coffee machine they think is best!

Canstar Blue surveyed 355 Australians for their feedback on the coffee machine(s) they’ve purchased and used in the last three years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their coffee machine brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a coffee machine brand as an individual score NOT a combined total of all criteria.
  • Ease of use: the coffee machine was easy to use, with the settings and functions easy to locate, with sufficient instructions provided.
  • Features & functionality: the coffee machine included a number of features (i.e. adjustable grinder, cup-warming tray, etc.) to help create coffee suited to multiple preferences.
  • Value for money: the cost is reasonable for the quality and performance of the coffee machine.
  • Performance: the coffee machine produces consistent coffee quality, and its performance hasn’t reduced over time.
  • Ease of cleaning: the coffee machine is easy to clean, and can be dismantled for deep cleaning.
  • Design: the coffee machine is an appropriate size, and is aesthetically pleasing.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • De’Longhi
  • Sunbeam
  • Breville
  • Kmart

Find more detailed information on our Most Satisfied Customer methodology.

Best coffee machine brands in Australia

  1. De’Longhi
  2. Sunbeam
  3. Breville
  4. Kmart
  5. Other coffee machine brands

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1. De’Longhi

DeLonghi Dinamica Automatic Coffee Machine

Ratings results

De’Longhi was rated five stars across all categories, including ease of use, features & functionality, value for money, performance, ease of cleaning, design and overall satisfaction.

Editor’s notes

Italian kitchen appliances designer De’Longhi has one of the biggest ranges of coffee machines on the market, covering manual espresso machines, fully automatic coffee machines, capsule machines, and filter coffee makers. The manual espresso coffee machine range offers a number of different colours and styles, from sleek modern designs to retro throwbacks. The brand has also paired with Nespresso to create a range of coffee machines. 

Its fully automatic coffee machine range also includes machines that create special beverages, including your own new recipes, plus brew multiple cups of coffee at a time. You can also check out models like the Dinamica Automatic Coffee Machine, which has a built-in grinder that you can adjust to suit your taste. 

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2. Sunbeam

Torino Espresso Machine & Grinder

Ratings result

Sunbeam was rated four stars across all categories, including design, ease of cleaning, performance, value for money, features & functionality, ease of use and overall satisfaction. 

Editor’s notes

Sunbeam is a leading appliance brand serving up a range of manual and semi-automatic coffee machines. The brand covers most budgets, starting with the Compact Barista Espresso Machine, a smaller coffee machine perfect for beginners, and goes right up to the Torino Espresso Machine & Grinder, a far more sophisticated machine for those who know exactly what coffee they are chasing. All machines within the Sunbeam range deliver café-style espresso and velvety steamed milk, but as you travel up in price, the machines allow greater temperature regulation, grind control, and feedback via pressure and temperature gauges.

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3. Breville

the Barista Express

Ratings result

Breville was rated four stars for design, performance, features & functionality and overall satisfaction, with three stars for ease of use, value for money and ease of cleaning. 

Editor’s notes

Breville produces both manual and capsule coffee machines, plus a drip coffee appliance. The manual machine range starts with the Compact Café, and comes with a dial control with two settings, which either draws out espresso or turns on the steam wand. It also has three stainless-steel filters, each made for either a single shot, double shot, or an ESE pod.

There’s also the Breville Barista Express Espresso Machine, which is claimed to brew a cup of coffee from ‘bean to espresso’ within a minute. Aside from the built-in grinder, the unit also lets you pick between 16 grind settings and whether you want a single or double shot of espresso. You can additionally check the pressure gauge to make sure you’re using the right grind setting. It’s similar to the Oracle Touch, the most expensive coffee machine in the range. However, the unit is fully automatic and features a touchscreen display and an auto steam wand.

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4. Kmart


Ratings result

Kmart was rated four stars for value for money, ease of use and overall satisfaction, with three stars for features & functionality, performance, ease of cleaning and design.

Editor’s notes

Offering arguably the cheapest line-up of coffee machines, fan favourite Kmart seemingly has everything you need to fill out your house, from coffee cups through to the coffee machine itself! While it might not have the range as some brands, its Espresso machine features single and double shot options, milk steamer, detachable water tank and warming plate to pre-heat your cup. Kmart also offers a touchscreen espresso machine, with pre-programmable settings available to help you make a cuppa the way you like it.

Other coffee machine brands

Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.

  • ALDI Expressi
  • Caffitaly
  • Espressotoria

  • Lavazza
  • Nescafe Dolce Gusto

Compare more products featured in our Most Satisfied Customers Awards


What types of espresso coffee machines are there?

There are three main types of coffee machines you can buy, including:

  • Manual machine: become a barista in your own home with a manual coffee machine that gives you full autonomy over the results of your coffee. This type of coffee machine lets you control the coarseness of your grounds as well as the frothiness of your milk.
  • Capsule/pod machine: is typically easy to use with no tamping required, plus you can add a full range of exquisite flavours to your taste palette. It’s also ideal if you’re limited on bench space.
  • Automatic espresso machine: takes all the guesswork out of your morning coffee. For those who aren’t able to function without their coffee in the early hours of the day, perhaps this one’s for you!

You’ll find these domestic coffee machines above in all shapes and sizes to help suit whatever your expectations or expertise are.

How to clean your coffee machine

As with any appliance, cleaning your coffee machine can help ensure it works as it should, and that your morning coffee doesn’t end up tasting funny. Cleaning your coffee machine will often include wiping down the machine’s exterior, replacing filters or running the cleaning cycle, with our guide explaining what steps you should be taking, and when you should be cleaning your coffee machine

About our consumer experts

Dean Heckscher: Site Editor

This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.


Meet the Editorial Team


Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.


Meet the Research Team

More about our coffee machines ratings

Here are the past winners from Canstar Blue’s coffee machine ratings:

  • 2022: Sunbeam
  • 2021: De’Longhi
  • 2020: Nespresso
  • 2019: ALDI Expressi
  • 2018: De’Longhi
  • 2017: Nescafe Dolce Gusto
  • 2016: Nescafe Dolce Gusto
  • 2015: ALDI Expressi
  • 2014: ALDI Expressi
  • 2013: ALDI Expressi
  • 2012: Nespresso
  • 2011: Nespresso

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