Budget Pet Products has won Canstar’s 2026 Most Satisfied Customers Award for pet stores, with Aussies rating it the highest across the categories that drive customer satisfaction.
Our review compares pet store brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which pet store brand they think is best!
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Budget Pet Products is an Australian-owned, family-run online pet store based on the Gold Coast. It sells pet food, accessories, and flea and tick control products for dogs and cats.
This article was written by Canstar’s Consumer Writer, Jasmine Tait. Jasmine is a Consumer Writer within Canstar’s editorial team. Jasmine graduated from the Queensland University of Technology with a Bachelor of Fine Arts, majoring in Creative Writing with a minor in Communications. Jasmine has previously edited for a variety of publications including ScratchThat magazine and Seaglass Literary.
When Jasmine isn’t working, you can usually find her reading or spending time with her friends and family.
Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.
Here are the past winners from Canstar’s pet store ratings:
Appliances - August 6th
We all know how tough your beloved pooch’s hair is to get out of the living room rug. If your vacuum cleaner just doesn’t cut it, then these vacuums might.
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Best-Rated Air Fresheners - July 10th
ALDI is proving that the bedroom isn’t where the magic happens, instead it’s in the sales aisles of its many stores. Well, depending on who you talk to!
The supermarket chain has pulled another money-saving trick …
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Best-Rated Cat Food Brand - July 20th
We all know how important it is for us to keep sun safe. But what about our pets? Canstar Blue compares sunscreen options for cats and dogs.
– Read more