Aussies have rated Fernwood as the top pick in Canstar Blue’s latest gym and fitness club ratings, with five-star reviews for atmosphere, staff availability, flexibility and perks and overall satisfaction.
Our review compares gyms and fitness clubs on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which gyms or fitness club they think is best!
Canstar Blue surveyed 1,461 Australians for their feedback on the commercial gym and fitness club(s) that is part of a chain that they pay a membership fee for.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Fernwood is a women’s gym that opened its first location in Bendigo in 1989, and has grown to 71 locations across Australia. Fernwood has several memberships such as month to month and 12-month options, as well as added extras including reformer pilates, childcare, personal training and group fitness classes.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health . Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.
When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s gym and fitness club ratings:
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Best-Rated Equipment Stores - May 3rd
Treadmills can be a great addition to your home gym (watching TV while getting a sweat on is a good balance), but finding the best fit for your running needs while also balancing your wallet …
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Best-Rated Equipment Stores - May 1st
If you’re looking to ride your way to fitness without stepping outside, an exercise bike can be a great option to burn calories from the comfort of your home. It’s a versatile piece of workout …
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Best-Rated Gyms & Fitness Clubs - March 23rd
Gyms across Australia are temporarily shutting their doors on the advice of various government and health officials, affecting the daily routines of many fitness buffs around the country. And since it’ll be a while before …
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Best-Rated Equipment Stores - August 19th
Looking to get in shape but don’t know much about cross trainers? Find out all you need to know in this Canstar Blue buying guide.
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