LG won Canstar’s 2026 Most Satisfied Customers award for Home Theatre Systems, with Aussies rating it the highest across the categories that matter most to customer satisfaction, including performance, features and functionality.
Our review compares home theatre systems on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which home theatre systems they think are best!
Canstar surveyed 382 Australians for their feedback on the home theatre system(s) they’ve purchased and used in the last three years. Note: this refers to a home theatre system package or individual items used for home theatre (i.e. soundbars, AV receivers, speakers, projectors, etc.). It does not include televisions.
Respondents rate their satisfaction with their home theatre system brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
The winner is the brand Aussies rate highest for the things that matter most to customers, based on overall satisfaction. To see how we crunch the numbers, check out our methodology page.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more information on our Most Satisfied Customers ratings.
LG was our award winner, beating out last year’s winning brand JBL for top spot. Customers rated LG highest in all categories including performance, durability and features and functionality.
Home theatre systems can come in many forms including simple soundbars, projectors, lighting controls and larger packages. Of those customers surveyed, 58% said that their home theatre system had significantly improved their home viewing experience, while 35% noticed a moderate improvement to their experience.
More than half (60%) of our survey respondents had purchased a soundbar, while 48% had purchased surround speakers as a component in their setup. The average price paid for the home theatre system was $741.25. Considering that home theatre systems, especially large packages, can be expensive, it’s not surprising that 35% of respondents had purchased their system on sale, while 18% purchased the most affordable option that was available.
Not all home theatre system brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.
Emma Bradstock has been an authority on consumer phone, internet, technology and streaming markets in Australia for over five years, with a dedication to providing Aussies with all the information they need to make better purchasing decisions. She holds a Bachelor of Arts in Communications and Media from Macquarie University and has a decade of professional writing experience in print and digital media.
Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.
Here is the previous winner from Canstar Blue’s home theatre system ratings:
