Canstar Blue’s annual review of Pay TV and streaming services compares Netflix, Stan, HayU, YouTube Premium, Fetch, Kayo, Telstra Box Office, Amazon Prime and Foxtel on their range of content, new releases, ease of sign-up, ease of use, value for money and overall satisfaction.
See our Ratings Methodology.
Remember when you used to settle down in front of the TV for the evening, watching the news, current affairs programs and whatever else free-to-air TV had to throw at you? And remember when you had to wait a whole week to see the next episode of that show you really like? No, we don’t either!
Pay TV and streaming sites have radically changed the way we engage with media and how we watch our favourite shows, movies and even sport. Cast your mind back to early 2015 when Foxtel was the only subscription TV service of any real note, offering access to a wide range of entertainment packs to tempt you to shell out hundreds of dollars a year – or even four-figures depending on your chosen package. Plus, you likely had to agree to a 12-month contract!
But the entire TV landscape changed in early 2015, with the arrival of streaming heavyweights Netflix and Stan, soon to be followed by the likes of Amazon Prime Video and HayU, before numerous other streaming providers started to buck their ideas up. Pandora’s box was blown wide open – and there’s no going back now!
This left Aussies with more Pay TV services than ever before. We may still play second fiddle to the U.S. when it comes to the availability of certain TV shows, but we’ve still come a long way! So, four years on from the arrival of Netflix, which pay TV and content streaming services do we now have access to – and which are worthy of your ongoing commitment?
For the fourth time, Canstar Blue has asked thousands of adults to review the subscription services they pay for, to determine which are deemed to offer the best range of TV shows and movies. Survey participants also reviewed the availability of new releases on each platform, as well as which offer the easiest sign-up process, are the easiest to use, bring the best value for money, and deliver the most compelling overall viewing experience.
The Pay TV and streaming sites in Canstar Blue’s 2019 review were rated in the following order for overall satisfaction:
Netflix takes home the gold for the fourth year in a row, but depending on what you’re looking for from a pay TV subscription (be it shows, movies or sport), you’re sure to find something that takes your fancy from the list above. While Netflix is still the service to beat, Aussie-owned Stan will no doubt be pleased to emerge as the ‘best of the rest’, scoring five stars for its range of shows and movies, in addition to the availability of new releases. Netflix and Stan have been beat-up for falling short of Aussie expectations in terms of new releases in the past, but it seems things are improving here. HayU and Telstra’s Box Office also performed well in this regard.
At the other end of the table, Foxtel was the only service to get three stars for overall satisfaction, even rating poorly when it comes to range of shows and movies, plus new releases. This may seem surprising, but with prices generally higher than the rest, it seems Foxtel is still struggling to shake-off the negative perceptions of the past when it comes to delivering value for money.
To help you decide which pay TV service is worth a look, read on for a guide to the nine providers in our latest review, including details on their content and prices. But first, here is a selection of internet plans that come with the added bonus of Fetch TV – an easy way to stream Netflix, Stan, YouTube, and more directly to your television set.
It’s common for internet service providers to bundle in some form of Pay TV subscription to sweeten the deal, with Fetch typically the most used in this regard. Fetch can prove a great point of difference when you are trying to decide which provider to go with, so the following table lists the cheapest NBN 50 plans (with unlimited data) that are bundled, or can be bundled, with a Fetch TV package.
The following table shows a selection of published unlimited Standard Plus Evening Speed (NBN 50) plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.
Disney+ is the new talk of the streaming world, so how can you get a subscription? There are two plan options to choose from – a monthly subscription priced at $8.99 per month, or prepay for a year at $89.99 and save on the monthly cost. Both plans include the same features, with unlimited downloads and the ability to stream on up to four screens at the same time. This table includes links to a referral partner.
|Brand||Subscription Type||No. of Screens/same time viewing||Advertised Cost^^/month or year|
min. cost $8.99 over one month
|4No. of Screens /same time viewing||$8.99
|Get DealCanstar Blue receives a commission for sign-ups through Disney+ *|
min. cost $89.99 over one year
|4No. of Screens /same time viewing||$89.99
|Get DealCanstar Blue receives a commission for sign-ups through Disney+ *|
|^^View important information|
Launched Down Under in April 2015, Netflix pretty much filled a void in Australian pay TV and officially delivered much of what many Aussies had already been viewing through the use of a VPN and Netflix U.S. subscription for some time. Nowadays we get access to the same awesome Netflix Original shows such as Stranger Things, The Witcher, Riverdale, Lucifer, You, and a litany of others.
Beyond shows, there’s also a large range of new movies in the collection, such as The Meg, Dunkirk and Bird Box (Netflix is getting better at movies), along with some interesting documentaries of course. Netflix is always changing its library and adding new content, so you’re never left hanging for too long without new shows to watch. While Netflix is hard to beat for TV shows, it does sometimes lack in the movie department, often struggling to keep pace with new releases compared to some of its rivals. But overall, Netflix still seems to be the king of content for most Aussies.
While this can add up, if you share the cost with family or housemates, it can work out to be incredibly cheap – much cheaper than some other pay TV options. But it’s only good value if you’re making use of the service, of course. Netflix users in the U.S. saw a small price increase in early 2019, but for now we continue to pay the original launch prices.
You can subscribe to Netflix directly through the Netflix website, first benefiting from a free 30-day trial before you start to be billed every month. Be aware that you will be billed for the month following the trial unless you cancel it before the end of the month. Some internet providers occasionally offer ‘free’ Netflix subscriptions with new product offers from time to time. Telstra, Vodafone and Optus have all been known to do this. Additionally, some mobile plans allow you to stream Netflix without using your own data allowance, which is very helpful for users without an unlimited data plan.
As a direct competitor and Australia’s own answer to Netflix, Stan was launched around the same time, as a joint venture between Fairfax Media and Nine Entertainment Co. Well prepared to challenge the Netflix juggernaut from the get-go, Stan holds the rights to several top shows that Netflix U.S. has but Netflix AU does not. For example, expect to watch hit TV shows including Seinfeld, Friends, Breaking Bad, Better Call Saul, Billions and Catch 22 on Stan. You can also find a range of Aussie-made shows such as Bloom and Romper Stomper.
You’ll also find various American shows from the Showtime channel, plus there’s a strong BBC presence with most of Louis Theroux’s documentaries, for example, among several other revealing documentaries and shows. Stan is also the go-to for many popular children’s shows of today, including Paw Patrol, Ben 10 and The Powerpuff Girls.
Stan starts at $10 for one stream, $14 for three streams and up to $17 for four streams. The cost of the two latter plans were increased in early 2019, with Stan citing investment in new content as the reason. With Stan, you get a free trial before you start to be billed, and like Netflix there is no lock-in contract. While the number of streams available is limited to four with the most-costly billing option, you can download videos onto as many as five devices with this plan.
Like Netflix, the best option is to go straight to the source and buy a subscription through the Stan website. You can watch on your laptop, smartphone, tablet, LG, Samsung, Sony or Hisense Smart TVs, and through Apple TV among other things. Both Telstra and Optus have been known to offer free Stan subscriptions as part of their premium broadband packages, starting from around $80 a month.
HayU is a little different to the rest in that it specialises solely in reality TV shows. For fans of trashy yet binge-worthy shows, HayU has you covered. The service scored four stars in our review for its range of content and five stars for new release availability, showing that it excels in its specific field. With HayU, you can stream Keeping Up With the Kardashians, various Real Housewives series, Million Dollar Listings series, Botched, Below Deck, Jersey Shore, The Hills, The Valleys, and more, for all the totally-not-scripted reality drama you can handle.
Compared with other streaming services in Australia, HayU works out to be quite cheap, with prices starting at $6.99 per month. This prices is for a single high definition stream, so you’re unable to watch multiple programs across several devices simultaneously. At under $7 monthly, HayU is priced at about half the cost of other streaming services, but with fewer titles on board – there’s around 3,000 episodes combined of all available shows. Of course, you can get a free trial to make sure you love it before you sign up.
You can sign up to HayU directly through the website. This allows you to access streams through your phone, computer or laptop and that stream can be beamed via Google Chromecast and Apple Airplay. Fetch also has an in-built HayU app in its devices, meaning you can simply watch it like regular old TV.
YouTube Premium (previously known as ‘YouTube Red’) is like regular old YouTube, except that the monthly subscription fee grants you access to advert-free streaming, offline capability, background video playback, ad-free music streaming, and even exclusive new content. Exclusive videos are called YouTube Originals, and feature many of the most popular ‘YouTubers’ out there in one-off films and ongoing series.
YouTube Premium starts at $14.99 a month, making it dearer than many streaming service entry fees. Many channels are starting to make their own series direct to YouTube, so if you’re a big fan of one or more content creators, the fee may be worth it. As standard, you’ll get a free month’s trial to test it out first.
YouTube Premium is of course available through YouTube and its various apps. This means it’s accessible on your smartphone, tablet, computer and anything else. You can stream it through Google Chromecast, Apple TV, compatible smart TVs and Fetch. YouTube Premium is one of the most widely-accessible pay TV services out there, but whether that’s enough to tempt you or not is another matter.
As an all-in-one gateway to various services, Fetch is both a set top box/PVR and a streaming video on demand (SVOD) service. The Fetch device conveniently turns your TV into a home entertainment hub, and with a click of the remote you can stream Netflix, HayU, YouTube and Stan (although subscriptions are required), catch up on TV with ABC iView and the like, as well as watch pay TV channels like ESPN and National Geographic.
These TV channels are subscription-only, and while catch up TV is free, to get the most out of Fetch you’ll probably want to buy one of its entertainment packs. While Fetch’s packs lack Aussie sport such as NRL and AFL, you can watch American codes and games. Fetch also has its own content library, with numerous movies and TV shows available to purchase. You’ll also receive 30 free movies a month to watch at your leisure.
Fetch’s set top boxes retail for $169 and $449 for the Mini and Mighty players respectively. The main difference with the Mighty player is that you can record live TV with its 1TB of disk space.
These packs are of course optional, and you can cancel them at any time. If you’re happy with just your Netflix and Stan and catch up TV accounts, then Fetch’s device is an easy way to get one-click access to all of them. This is instead of having to contend with fiddly smart TV apps, or hooking computer HDMI cords up to your TV.
You can purchase the Mini and Mighty players outright at retailers like JB Hi-Fi and Harvey Norman, but Fetch has stated that the majority of its customers come from the resale of its boxes through broadband providers. As it stands, Optus, iiNet, Internode, Aussie Broadband, Dodo and iPrimus all offer re-branded Fetch boxes with the option of buying various entertainment channel packs. With most providers, you’ll get yourself a Fetch player from around an extra $5-$10 a month on any existing broadband plan, while Optus Fetch is available free on plans costing over $99. With Optus, you’ll also get a subscription to Optus Sport, which has exclusive rights to English Premier League soccer.
The streaming platform described as the “Netflix of sport”, Kayo has quickly emerged as the budget competitor to Foxtel when it comes to watching high-profile Aussie and U.S. sports. Kayo includes much of the same sports content as Foxtel Now, but what really makes it stand out is its user experience, not to mention some awesome branding. Its sports coverage includes all major Aussie football codes, plus a wealth of exciting motorsports, tennis and golf competitions, and international cricket tournaments. Basically, think of every sport you like to watch on Foxtel, and Kayo likely has it covered, with a few special events thrown in for good measure.
Kayo is available in two packages, priced at $25 and $35 a month. The difference is that the cheaper option gets you two streams at a time, while the $35 package means you can stream three screens simultaneously if you’re really crazy about your live sports. Users can enjoy a 14-day free trial before you need to start paying, plus Kayo has a habit of running various sign-up promotions for new customers. Telstra has also been known to include Kayo deals in plans for new customers.
Kayo is an app you can download onto various devices. It’s said to be optimised for Chrome, Safari and Firefox browsers on Mac and PC desktops and laptops, but many users will simply stream through their smartphones, with all major iOS and Android devices compatible. The same applies to TV streaming as Kayo can also be watched through Chromecast and Telstra TV.
|Brand||Subscription Type||No. of Screens/same time viewing||Advertised Cost^^/month|
min. cost $25 over 1 month
|2No. of Screens /same time viewing||$25
|Go To Site|
min. cost $35 over 1 month
|3No. of Screens /same time viewing||$35
|Go To Site||
min. cost $15/mth first 12 months then $25/mth
|2No. of Screens /same time viewing||
|Get Offeron Telstra’s website|
|^^View important information|
As part of the Telstra empire, Telstra Box Office is a pay-per-view subscription service, but you don’t actually need to be a Telstra customer to use it. You can buy or rent movies not far removed from their cinematic release, and stream new and popular TV shows such as Homeland, Modern Family, The Walking Dead, Brooklyn Nine-Nine and Grey’s Anatomy. Customers can also buy Telstra Box Office vouchers, which could make great gifts for loved ones. Telstra says that it updates the list of TV shows and movies on offer regularly, with new releases every week.
If you’ve not heard of ‘Telstra Box Office’ before, that’s probably because it’s a recent re-branding exercise by Telstra, with the service previously known as BigPond Movies. The change happened in early 2019, but fear not if you were subscribed to BigPond: your log-in details should work just fine for Box Office.
Signing up to Telstra Box Office is technically free, but the cost comes from buying and renting movies and TV shows. For new-releases, expect to pay about $5-7 to rent, and between $15-25 to purchase in HD, although you may see prices decrease the older the movie becomes. Additionally, television shows are usually $2-3 per episode, or you can purchase full seasons for around $20. But once you purchase and download them, they’re yours for good, meaning you can get plenty of value out of them.
You can sign up and stream Telstra Box Office through Telstra’s website, and subsequently stream using Telstra TV or your smartphone or computer. Various new Smart TVs are also directly compatible. For convenience, it’s pretty tough to beat Telstra TV – which is basically a re-branded Roku player that also delivers access to various other streaming services available in Australia. With a few remote clicks you can be well on your way to owning the next greatest blockbuster movie. You can also watch Telstra Box Office via your iOS or Android devices, with the service available to bundle with Telstra NBN plans.
Amazon Prime or ‘Prime Video’ received a lot of hype when it was released in late 2016. Since then it has been plugging away, acquiring the rights to hot shows, plus showing its own original titles. Amazon Prime is a U.S-based streaming service, meaning you’ll have to purchase in U.S. dollars. But if you think you’ll get the same content as American audiences, you’d be wrong – HBO content is geo-blocked, as is some other good stuff. Still, if any of the originals take your fancy, Amazon Prime could be well worth it.
Prime costs USD $2.99 for your first six months, and this rises to $6.99 after that. This is charged to your credit card in U.S. dollars, meaning an exchange rate and currency conversion fees might also apply. At the time of writing, $6.99 equates to about $10 Aussie dollars, but note that this can change all the time. This still makes it cheaper than many other TV streaming platforms, but currency conversion fees could equate to a fair portion of your overall fee. You do of course get a 30-day free trial to begin with.
Amazon Prime is available on many different platforms, including via web, smartphone app and Apple TV. Xbox One and PS4s can also be used to stream it with the in-built apps. A notable omission is Google Chromecast, due to the ongoing rivalry between Amazon and Google. However, it is still possible to use Chromecast via PC or Mac through the Chrome web browser.
Foxtel changed the Australian landscape forever in the 1990s, and continues to keep us fixated with some top U.S. shows and various sports channels. It’s also the go-to source for Game of Thrones, as well as HBO shows like The Night Of and Boardwalk Empire. Foxtel also has exclusive rights to several NRL and AFL games a week, with all games aired live and offered as an alternative to free to air TV coverage. The American leagues are also available through the ESPN affiliation, as well as various European soccer leagues. If Foxtel has the rights to a sport you like, you’re probably going to sign up – and quality sports coverage is where Foxtel still has the edge over streaming sites like Netflix and Stan.
However, Foxtel is definitely on the ball when it comes to on-demand content, too. It has introduced Foxtel Now and Foxtel Go to keep up with changing consumer demand. Foxtel Go is basically an app for customers to stream shows on the go, while Foxtel Now is a subscription streaming service available for non-Foxtel customers.
Foxtel is arguably the most premium pay TV service available in Australia, which is reflected by its prices. The base pack (Foxtel Plus) costs $49 a month, for which you’ll get access to more than 50 channels. Other package options include Movies HD ($69 per month0, Sports HD (74 per month), and Platinum Plus – every available channel, plus a Netflix Standard subscription, for $139 monthly. If you’re lucky, the set top box equipment fee ($125) and standard TV installation fee ($100) will be waived if you sign up during a promotional period. But make sure you’re aware of the agreement you’re signing up to, with Foxtel typically sold on a 12-month contract, which makes the total minimum amount due look quite daunting.
You can subscribe directly through Foxtel, or sign up via a few Telstra broadband plans, which have Foxtel packages included. Prices start at about $90 a month for these broadband bundles. With Foxtel Now, you can purchase directly through the Foxtel site and watch on your Telstra TV device, compatible Smart TV, or computer, as well as your Xbox One or PS3 or 4. You’ll get a free trial for your troubles.
A couple of new big-name entrants have recently entered the Aussie streaming market to shake things up, giving Aussie households even more choices when it comes to that Friday night on the couch.
Launched in Australia in November 2019, Disney+ is the new kid on the block, but also that childhood friend you grew up with. Offering a wide array of shows and movies, including Disney classics, recent Marvel releases and original content such as The Mandalorian and The World According to Jeff Goldblum, there’s plenty to be excited about. Costing $8.99 a month or $89.99 for a whole year, Disney+ is available both online or through the Disney+ app.
Another streaming service to hit Aussie shores in November, Apple TV+ will be hoping to stand out with its library of original content, which includes shows from the likes of Steven Spielberg, Oprah Winfrey and J.J. Abrams, with new shows expected to be released monthly. An Apple TV+ subscription will cost you $7.99 a month, with a seven day free trial available. You can also create up to six accounts, with Apple TV+ also allowing you to either stream on-demand or download and take your shows offline if you want to watch on the go.
While the above streaming services can reasonably be considered the biggest of the bunch, there are a few other lesser-known streaming platforms and TV catch-up services available for download, that can prove particularly useful if you’ve missed a show on free-to-air TV you’d like to catch.
Claimed to be the original TV and movie streaming service in Australia, Quickflix is slightly different to most new-age streaming platforms in that it offers both on-demand content online as well as DVD and Blu-Ray rentals for movie buffs to get their fix. The benefit of Quickflix is there is no lock-in contract, allowing you to cancel or switch plans at any time. There are two plan options available, the Quickflix Access for those looking to stream, along with Quickflix Red Carpet plan, where you can get movies on disc sent directly to your door if you’re looking to avoid any buffering issues. The Red Carpet plan will set you back $20 a month (and you can have two movies sent out at a time), while the Access plan sees you pay at least $3.99 per movie, with sign up available online via the Quickflix website.
Doing exactly what the name suggests, DocPlay is the streaming service for all you brainiacs looking to brush up on your historical knowledge before the next pub quiz. With categories covering art & design, economics, the environment, health, politics, technology, war, and more, DocPlay provides a wealth of on-demand entertainment for those looking for a little education from their streaming, rather than just mindless reality TV. You can get started with DocPlay with a free trial month, before subscribing for the price of $6.95 a month, or $69.50 for the year if you prefer.
The big sports streaming rival to Foxtel and Kayo, Optus Sport is the telco’s very own sporting platform, home to major leagues and competitions including the English Premier League, Champions League and UEFA Euros and Nations League. It might be lacking in Aussie sporting content, but if you’re looking to keep to date with the best soccer from Europe, Optus Sport is essential viewing. It’s available to Optus customers on select phone and internet plans, but you can also subscribe without being an Optus telco customer by downloading the app and paying $15 a month.
Another popular sports outlet, you can find beIN SPORTS within Foxtel packages, but it can also be purchased separately, with an app available to allow you to stay up to date with all the highlights and scores while you’re out and about. While the app is free, beIN SPORTS operates on a price-tier system, either as a monthly or a yearly payment, giving you access to live matches, interviews and analysis of your favourite teams and leagues. The service promotes rugby union and football as its biggest selling points, including the Six Nations, Copa America, and major European football leagues, such as La Liga, Serie A and the Bundesliga.
A go-to for many big Aussie sports fans, the ESPN app includes games from the NFL, NBA, MLB, as well as football leagues around the world. Including match highlights, score updates and previews and interviews, the ESPN app is available on both Apple and Android devices. You may not be able to catch your favourite team in action however, as fixtures are subject to broadcast rights, but it may be a worthwhile download if you’re burning to know the score.
If you’re only keen on one sport, or you’re only looking to keep up with the results of your favourite team, it may be worthwhile looking into the official apps from the league that you follow, such as the AFL, NRL, NBA, NFL, or Premier League Soccer. Most apps are available regardless of which operating system you’re running, but might cost you if you want to be up to date with all the action, with most offering price-tiers for specific games or season passes. But if you want to tune into overseas sports, downloading the league app might be a worthwhile option, particularly as they’re often packed with extras like interviews, match previews and breaking news.
The streaming option for Channel 9 free-to-air programs, 9NOW includes reality TV shows such as The Voice, Love Island and Dance Moms, while also including both Australian and overseas hits such as ER, McLeod’s Daughters and Lethal Weapon. You can also watch live TV from channels such as Nine, Gem, Go and Life, with GoKids also available. Free to sign up to, 9NOW may be a handy option if you’re after something with a bit more of an Australian feel.
Seven’s equivalent in the free-to-air streaming service, 7PLUS includes coverage of Aussie shows, such as Home and Away, Packed to the Rafters, Wild Boys and All Saints, with TV shows from other channels, such as 7TWO, 7mate and 7flix also available live and on-demand. If sports is your thing, then 7Plus may be worthwhile tuning into, offering replays, highlights and talk shows for all things AFL, as well as cricket coverage during the summer.
TenPlay is Channel 10’s free-to-air catch-up service, offering shows and movies from Channel Ten, One and Eleven, with TV programs including MasterChef, NCIS, The Project, as well as The Bachelor. If those shows don’t tickle your fancy, you can also sign up to 10 All Access, a $10 a month subscription service that gives you access to CBS All Access shows out of America, including Survivor, Tell Me A Story, One Dollar and Strange Angel. You can watch with a free month’s trial before you start paying.
The streaming version of the ABC, iView is free to sign up to, with viewers given access to ABC shows and channels, including the likes of ABC Comedy, ABC Me and ABC Kids. TV programs available through iView include international hits such as Community and David Attenborough documentaries, with local content such as Anh’s Brush with Fame and triple J Like a Version also available for streaming. You can also add shows to your Watchlist, allowing you to come back at a later date if you’ve found something you’re interested in.
The free, online streaming service of SBS, SBS On Demand includes TV shows and movies from SBS, NITV, Viceland and SBS Food, including international exclusives. With shows such as The Handmaid’s Tale, Brooklyn Nine-Nine and even Monty Python’s Flying Circus, SBS On Demand offers something for everyone, with sports coverage including highlights and replays of the French Open and Women’s FIFA World Cup. SBS On Demand additionally features Australian content, including Going Places with Ernie Dingo and Who Do You Think You Are, with SBS news also available for those looking to stay up to date with world events.
As many Aussies will know, living Down Under means we aren’t always up to date with the latest releases of our favourite shows or movies. Not only that, but there are some specific channels and streaming services that aren’t currently available for Aussie viewers, unless you turn to illegal sites (we suggest you don’t).
Probably the most notable of apps missing from our phones and tablets is Hulu. It’s home to big shows such as The Act, Castle Rock and Letterkenny, while also providing access to live TV and showcasing live streams from all major American sporting leagues, including the NFL, NHL and NBA. While currently not available in Australia, Hulu was recently bought by Disney, meaning there may be a chance that the streaming service may come to our shores in the future. Fingers crossed.
Nearly two-thirds of Aussies who subscribe to at least one streaming site (65%) have pulled the plug and now watch their favoured streaming services more than they watch traditional TV, our research found.
The uptake rate for streaming is high and the unsubscribe rate is low:
More than a quarter of respondents have subscribed to a Pay TV service through an internet or mobile phone plan.
The majority of Aussies (53%) tune into a streaming service every single day, our survey found. About a third (34%) tune in a few times a week, while 7% said they only log in on a weekly basis.
When it comes to which devices are favoured for streaming, it seems the good old living room television is still the main go-to, with 76% using their TV for streaming. About a third (32%) use their laptop, one in four (27%) use their phone, 16% the computer, and 14% their tablet.
Three quarters of respondents to our survey (75%) said that their streaming services are worth the money. If you’re one of these people, that’s awesome. But if you’re not happy with the value you get, don’t go on paying for something you don’t use, even if it is just a few dollars a month.
This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent more than seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans and how to find the best deal for your family. She loves to highlight the next best NBN deals, while also flagging the things you need to be aware of. Tara also acts as a spokesperson for Canstar Blue.
Canstar Blue surveyed 6,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who subscribe to a pay TV/streaming service and they pay the bills – in this case, 3,541 people.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.
Australian Pay TV & Streaming - May 14th
Are you stuck for something to watch on Stan? Here is our pick of the best TV shows and movies on Stan in 2017.– Read more
Australian Pay TV & Streaming - December 3rd
Amazon Prime is the latest in streaming services to reach Australia. It starts at just USD $2.99 a month. See how it compares to Netflix and Stan with Canstar Blue.– Read more
**Max. Data/Billing Period
The amount of data the provider has advertised for the billing period of their plan.
Billing periods usually range from 28 to 31 days, but can vary - contact the provider for the billing period costs and inclusions.
Actual product inclusions can be found on the provider’s website.
^^Advertised Cost/Billing Period
The advertised cost the provider has advertised for the billing period of the plan.
Billing periods usually range from 28 to 31 days, but can vary - contact the provider for the billing period costs and inclusions.
Actual product inclusions can be found on the provider’s website.
By clicking on a brand, 'go to site', 'get deal', 'see plans' or ‘ more details’ button, you will leave Canstar Blue and be taken to our referral partner to compare. Canstar Blue may be paid for this referral. You agree that Canstar Blue’s terms and conditions apply to this referral.
Canstar Blue may earn a fee for referrals from its website tables, and from sponsorship of certain products. Fees payable by product providers for referrals and sponsorship may vary between providers. Generally, sponsorship fees are payable in addition to referral fees. Sponsored products are clearly disclosed as such on website pages. They may appear in a number of areas of the website such as in comparison tables, on hub pages and in articles. Sponsored products may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The table position of a Sponsored product does not indicate any ranking or rating by Canstar. The table position of a Sponsored product does not change when a consumer changes the sort order of the table. For more information please see How Are We Funded.