Aussies have rated Sony and Samsung as the top picks in Canstar Blue’s latest television ratings. Sony and Samsung both received five-star reviews for performance, durability, user friendliness, features and functionality, design and overall satisfaction.
Our review compares television brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which television brand they think is best!
Canstar Blue surveyed 1,405 Australians for their feedback on the television brand(s) they have purchased in the last three years.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Sony is a technology brand that manufactures televisions and home theatre systems, cameras, audio, games consoles and more. The brand’s television range has a picture quality of up to 4K, screen sizes from 32 to 98 inches and smart tv options.
Samsung is an electronics company that sells a range of consumer electronics, mobile devices, accessories and more. Samsung’s televisions include features such as artificial intelligence capabilities, bluetooth connectivity and up to 8K picture quality.
This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health . Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.
When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and two years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
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