Best-Rated Petrol and Service Stations

See Our Ratings Methodology.

cns-msc-petrol-and-service-stations-2026

Most Satisfied Customers | APCO

APCO has won Canstar’s 2026 Most Satisfied Customers Award for petrol and service stations, with Aussies rating it the highest across the categories that drive customer satisfaction. 

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How we rate petrol and service stations

Our review compares petrol and service stations on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which petrol and service station they think is best!



Canstar Blue surveyed 2,189 Australians for their feedback on the petrol and service station(s) they’ve refueled a motor vehicle at in the last month.
  • The outcomes reported in these ratings are measured via PureProfile’s accredited online research panel.



Respondents rate their satisfaction with their petrol and service station(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Price of petrol: compared to other petrol / service stations.
  • Customer service: staff are available, helpful, resolve problems effectively.
  • Variety of products for sale: gas bottles, coffee, grocery items.
  • Appearance of petrol or service station: including store layout and ambience, cleanliness.
  • Facilities: car wash, air pump, water buckets, windscreen cleaners.
  • Convenience: number of locations, has fuel I need.



The winner is the brand Aussies rate highest for the things that matter most to customers, based on overall satisfaction. To see how we crunch the numbers, check out our methodology page.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • APCO
  • Costco
  • Liberty
  • 7-Eleven Mobil
  • United Petroleum
  • Metro Petroleum
  • Reddy Express
  • BP
  • Ampol
  • OTR
  • Woolworths Caltex (including the Foodary, Star Mart)
  • Shell
  • Caltex

Find more detailed information on our Most Satisfied Customer methodology.


Top Petrol and Service Stations – APCO

APCO is a service station with over 25 locations across Victoria and New South Wales. Aside from fuel services, it offers a 24/7 cafe and drive-through at select stations. Drivers can use the APCO app to check live petrol prices and pay at the pump.

About our consumer experts


Rachel Bollerman: Consumer Content Writer

This article was written by Canstar Blue Consumer Content Writer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health. Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.

When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.

 

Meet the Editorial Team

 

Grace Kinross: Graduate Consumer Research Specialist

Grace Kinross Graduate Consumer Research Specialist

Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s petrol and service station ratings:

  • 2025: APCO
  • 2024: APCO
  • 2023: APCO
  • 2022: Costco
  • 2021: Costco
  • 2020: Puma Energy
  • 2019: 7-Eleven
  • 2018: 7-Eleven
  • 2017: Costco
  • 2016: Costco
  • 2015: United Petroleum
  • 2014: United Petroleum

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