Best-Rated SUV Brand

See Our Ratings Methodology.

cns-msc-suvs-2025

Most Satisfied Customers | Great Wall Motor (GWM)

Aussies have rated Great Wall Motor (GWM) as the top pick in Canstar Blue’s latest SUV ratings, with five-star reviews for reliability, value for money, features, appearance, upgrades and extras and overall satisfaction.

Fact Checked Fact Checked

How we rate SUV ands

Our review compares SUV brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which SUV brand they think is best!


Canstar Blue surveyed 1,846 Australians for their feedback on the SUV brand(s) they’ve purchased in the last five years.

  • The outcomes reported in these ratings are measured via PureProfile’s accredited online research panel.



Respondents rate their satisfaction with their SUV brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with an SUV brand as an individual score NOT a combined total of all criteria.
  • Reliability of the vehicle you have purchased.
  • Driving experience of the vehicle you have purchased.
  • Features: reverse camera, Bluetooth, connectivity.
  • Customer service: from the dealership.
  • Upgrades and extras: window tinting, floor mats, car seats.
  • Appearance: design, colour, interior, size.


The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.


Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Great Wall Motor (GWM)
  • Ford
  • Kia
  • Toyota
  • Subaru
  • Mercedes
  • Mazda
  • Hyundai
  • MG
  • Mitsubishi
  • BMW
  • Honda
  • Nissan
  • Volkswagen
  • Audi

Find more detailed information on our Most Satisfied Customer methodology.


Top SUV Brand – Great Wall Motor (GWM)

Great Wall Motor (GWM) was launched in Australia in 2009 and manufactures 4x4s, hatchbacks and utes. The brand’s SUV range has six options including the Haval Jolion, the Tank 300 and Tank 500, available in both petrol and electric. 

About our consumer experts


Rachel Bollerman: Consumer Content Writer

This article was written by Canstar Blue Consumer Content Writer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health. Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.

When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.

 

Meet the Editorial Team

 

Grace Kinross: Graduate Consumer Research Specialist

Grace Kinross Graduate Consumer Research Specialist

Grace is in the final semester of her Bachelor of Advanced Business (Honours) degree at The University of Queensland, majoring in Business Analytics and Marketing. Her studies have equipped her with strong capabilities in data analysis and consumer research. Grace began her journey with Canstar in early 2025 as a casual research assistant and has since progressed into her current role, where she oversees the consumer research ratings across a wide range of product and service categories. She is responsible for survey design and consumer data analysis, and enjoys her focus on uncovering insights that inform Canstar Blue’s ratings and awards and help support consumers to make more informed decisions.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s SUV ratings:

  • 2024: Subaru
  • 2023: Subaru
  • 2022: Kia
  • 2021: Toyota & Hyundai
  • 2020: BMW
  • 2019: Mazda
  • 2018: Holden
  • 2017: Toyota
  • 2016: Toyota

Latest car articles

The Cheapest Car Tyres in Australia

What are the cheapest car tyres you can buy? Is buying cheap tyres a good idea? Find out everything you need to know at Canstar Blue.

– Read more
Bob Jane vs Goodyear: Car tyres compared

Bob Jane vs Goodyear: Car Tyres Compared

They are two iconic car tyre brands, but which one comes out on top? Read our review of Bob Jane and Goodyear at Canstar Blue.

– Read more
Michelin vs Bridgestone: Car tyres compared

Michelin Vs Bridgestone: Car Tyres Compared

Michelin and Bridgestone are both kings of the racing circuit, but which is the best on our city roads? Find out at Canstar Blue.

– Read more

Dunlop Vs Goodyear: Car Tyres Compared

Compare two of the world’s leading tyre manufacturers, Dunlop and Goodyear. Which offers the best value? Find out at Canstar Blue.

– Read more

Michelin Vs Pirelli: Car Tyres Compared

They are the two biggest tyre brands in the world, but which offers the better value for everyday Aussie motorists? Find out at Canstar Blue.

– Read more