Best-Rated Soup Brand

See Our Ratings Methodology.

cns-msc-soup-2025

Most Satisfied Customers | Hart and Soul

Aussies have rated Hart and Soul as the top pick in Canstar Blue’s latest soup ratings, with five star reviews for texture and consistency, taste, value for money, packaging and overall satisfaction. 

Fact Checked Fact Checked

How we rate soup brands

Our review compares soup brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which soup brand they think is best!


Canstar Blue surveyed 1,526 Australians for their feedback on the soup brand(s) they’ve purchased and eaten from a supermarket in the last six months.

  • The outcomes reported in these ratings are measured via PureProfile’s accredited online research panel.


Respondents rate their satisfaction with their soup brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a soup brand as an individual score NOT a combined total of all criteria.
  • Value for money: quality of product for price paid.
  • Variety and range: good range of product options.
  • Taste: as expected from flavour description.
  • Texture and consistency: as expected for product.
  • Packaging: provides sufficient information, easy to use, easy to store, functional.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Hart and Soul
  • Heinz
  • Continental
  • Coles
  • Campbell’s
  • La Zuppa
  • Aldi
  • Woolworths

Find more detailed information on our Most Satisfied Customer methodology.


Top Soup Brand – Hart and Soul

Hart and Soul

Hart and Soul is a food brand that sells a variety of pouch soups, broths, recipe bases, ready meals, cup soups and noodle soups for different dietary needs. The brand’s soup range includes flavours such as chicken noodle, curried coconut and lentil, pho and tom yum. 

 

About our consumer experts


Rachel Bollerman: Content Producer

This article was written by Canstar Blue Consumer Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health . Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.

When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.

 

Meet the Editorial Team

 

Amy Nghiem: Research Analyst

Amy-Nghiem-Canstart

Amy joined Canstar in 2022, initially gaining significant product and market knowledge as a Product Data Analyst, before moving to the Research team as a Research Analyst. In her role, Amy is responsible for the consumer research ratings, where she spends her days developing surveys, overseeing their implementation and analysing data across a wide range of product and service categories for Canstar’s Customer Satisfaction Awards.

Amy has considerable experience in data-driven roles that require a high level of accuracy while handling large volumes of information. Amy has a passion for understanding the data, and her attention to detail ensures that no nuance goes unnoticed, allowing her to uncover valuable insights and make informed decisions.

Connect with Amy Nghiem on LinkedIn.

 

Meet the Research Team

Past Ratings

Here are the past winners from Canstar Blue’s soup ratings:

  • 2024: Campbell’s
  • 2023: Campbell’s
  • 2022: Campbell’s
  • 2021: Campbell’s

Related Groceries Articles

supermarket phone plans

Supermarket phone plans: Prepaid and ready to go

Woolworths, Coles, ALDI and Kogan each offer a range of mobile phone plans. For consumers in the market for a prepaid deal, you could find a great deal.

– Read more
Best low-calorie supermarket snacks

Best low-calorie supermarket snacks

Put those tasteless celery sticks away! We know that choosing snacks to keep hunger pangs AND that extra bulge at bay can be hard, especially if you’re short on time or just looking for a …

– Read more
Woolworths Bricks new collectables

Woolies Launches New Lego-Style Collectables With 80% Recycled Materials

Woolworths is set to launch new ‘sustainable’ Lego-style collectables − Woolworths Bricks − which will allow customers to build their own mini version of the supermarket.

What’s included in Woolworths Bricks?
Shoppers will be able to collect …

– Read more

Coles offers FREE picnicware (but it’ll cost you at least $200!)

Coles shoppers can earn free picnicware with every shop as part of a new promo announced by the supermarket.

From 4 August until 12 October 2021, Coles will be offering customers one ‘picnicware credit’ whenever they …

– Read more

Woolworths launches a digital wallet for shoppers

No Wallet? No Worries. Woolworths shoppers can now pay for groceries using a digital wallet linked to their Everyday Rewards card.

The supermarket’s new digital wallet offering called ‘Everyday Pay’ is currently still in the trial phase …

– Read more