Aussies have rated DoorDash as the top pick in Canstar Blue’s latest restaurant meal delivery service ratings, scoring five stars in all categories: delivery reliability and timing, customer service, value for money, website and app experience, variety of food options and overall satisfaction.
Our review compares restaurant meal delivery service brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which restaurant meal delivery service brand they think is best!
Canstar Blue surveyed 1,195 Australians for their feedback on the restaurant meal delivery service brand(s) they’ve used in the last six months.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
DoorDash is an American meal delivery service that operates in over 30 countries around the world. DoorDash launched in Australia in 2019, with delivery and pickup available across major and regional cities.
This article was written by Canstar Blue Consumer Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology in 2021. She has worked in public relations, marketing and communications roles at Jessica Cotton PR & Marketing and the Institute for Urban Indigenous Health . Gaining experience in broadcast journalism and blog writing, Rachel has also interned at 4ZZZ Community Radio and Fishburners.
When she’s not working, Rachel enjoys doing arts and crafts projects at home, watching true crime and spending time with friends. You can follow Rachel on LinkedIn.
Amy joined Canstar in 2022, initially gaining significant product and market knowledge as a Product Data Analyst, before moving to the Research team as a Research Analyst. In her role, Amy is responsible for the consumer research ratings, where she spends her days developing surveys, overseeing their implementation and analysing data across a wide range of product and service categories for Canstar’s Customer Satisfaction Awards.
Amy has considerable experience in data-driven roles that require a high level of accuracy while handling large volumes of information. Amy has a passion for understanding the data, and her attention to detail ensures that no nuance goes unnoticed, allowing her to uncover valuable insights and make informed decisions.
Connect with Amy Nghiem on LinkedIn.
Here are the past winners from Canstar Blue’s restaurant meal delivery service ratings:
Appliances - May 16th
Making yoghurt is easy and can provide a healthy treat. Check out Canstar Blue’s review and guide to yoghurt makers in Australia.
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Best-Rated Convenience Store Brand - May 11th
Many of us are happy to fork out a little extra for convenience, especially if it means staying in the comfort of our jammies ‘just this once’. We all deserve to treat ourselves to a …
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Best-Rated Quick Service (Fast-Food) Restaurant Brand - March 2nd
McDonald’s is launching its first-ever loyalty program called MyMacca’s Rewards – to allow customers to earn and redeem points for free food and drinks.
MyMacca’s Rewards is available nationally (from Thursday, 3 March). Customers can earn …
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Best-Rated Pizza Store Brand - June 11th
On those days when you don’t feel like cooking or are in need of a quick meal, many Australians turn to a fast food option that saves them time and eliminates the need for a …
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Best-Rated Healthy Meal Delivery Services - July 20th
First we had weight loss pills. Then we had weight loss shakes. Now, the latest craze is all about weight loss tea.
These are not the same as regular teas – like your green tea, rooibos, …
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