Best-Rated Pizza Stores

Canstar Blue’s latest pizza stores review has seen Domino’s, Crust, Pizza Hut and La Porchetta compared on taste & quality of ingredients, presentation of food, variety of choices available, customer service, speed of food preparation, store & website layout, value for money and overall satisfaction.

See Our Ratings Methodology

Best pizza stores 2022

Most Satisfied Customers | Domino’s

Aussies have rated Domino’s number one in Canstar Blue’s pizza store ratings, giving it five-star reviews for variety of flavours, speed of food preparation, customer service, store & website layout, value for money and overall satisfaction.

Fact Checked Fact Checked

Domino’s earns its crust as best-rated pizza store

From the stretchy cheese to the perfectly crispy crust, yet fluffy dough base, what’s not to love about pizza? A massive 74% of Aussies surveyed won’t say no to pineapple on pizza, a famously controversial topping, while just under a quarter (24%) say they can eat a whole pizza by themselves.  Whether you prefer a loaded Supreme or Meat Lovers, or typically opt for something subtle like a Margherita or Pepperoni, we know that pizza is serious business.

To find out where’s the best place to order from, we asked more than 1,400 consumers who’ve purchased and eaten a pizza from a specialist pizza store or restaurant in the last three months for their feedback. Respondents rated their experiences based on taste & quality of ingredients, presentation of food, variety of choices available, customer service, speed of food preparation, store & website layout, value for money and overall satisfaction. Pizza stores that received at least 30 responses are included in the ratings. So, which pizza store did Aussies rate best?

Domino’s grabbed the winning slice in Canstar Blue’s pizza stores review, picking up five stars for its customer service, variety of choices, speed of food preparation, store & website layout, value for money and overall satisfaction.

Best Pizza Stores

Domino's pizza

Here are the best pizza stores in Australia, as rated by consumers in Canstar Blue’s latest review:

  1. Domino’s
  2. Crust
  3. Pizza Hut
  4. La Porchetta

Domino’s took home the cheddar with the only five-star review for overall satisfaction. Crust and Pizza Hut followed behind on four stars, while last but not ‘yeast’ La Porchetta rounded up the results with three stars for overall satisfaction.

Winner Domino’s also nabbed the winning slice for value for money, variety of choice, customer service, speed of food preparation and store & website layout – rating five stars. Pizza Hut and Crust scored similarly when it came to variety of food choices, with Crust scoring some extra points for taste and quality of ingredients and presentation, while Pizza Hut scored one up on customer service and store layout. La Porchetta also rated five stars for taste and quality of ingredients.

Top Pizza Store ─ Domino’s

Domino's

It seems Domino’s knows what it’s doing when it comes to pizza. Established in 1960, Domino’s was originally an American-only store, but in the 80s it became international, eventually bringing its pizzas to over 80 countries. Domino’s generally keeps it old school, offering a range of classic pizza flavours such as Pepperoni, Margherita, and Hawaiian, but does mix it up with new flavours such as chicken and camembert, cheeseburger and chicken tikka. It also has some plant-based, vegan and mini pizza options as well as sides and desserts including garlic bread, chicken wings and tenders, thick shakes, soft drinks, lava cakes, custard puffs, churros, and sundaes.

Some menu options from Domino’s include:

  • Chicken & Bacon Aioli: includes chicken, crispy bacon, spinach and red onion on a zesty garlic and pizza sauce base topped with garlic parmesan aioli.
  • Spicy Peppy Paneer: contains diced paneer cheese, cherry tomatoes, sliced red onion, capsicum, and jalapenos on a tikka sauce base and topped with peri-peri sauce.
  • Garlic Prawn: contains prawns, baby spinach, diced tomatoes, and crème fraiche on a garlic sauce base, topped with oregano.
  • Godfather: contains Italian sausage, capsicum, diced tomatoes, Kalamata olives on a garlic and pizza sauce base topped with oregano.
  • Vegetarian Plant-Based Double Beef & Onion: contains plant-based beef and red onion on a BBQ sauce base.
  • Vegan Fire Breather: vegan cheese, plant-based beef, jalapenos, diced tomatoes, red onion, red chilli.

Prices for Domino’s pizzas can start from under $10 and go up to over $25, depending on the size, range (i.e. Premium, Traditional, Value Range, Mini Pizza, etc.), chosen toppings, and whether you choose home delivery or pick-up. Keep in mind that prices also vary between stores and states.

  • Domino’s was rated five stars for value for money, variety of food choices, customer service, speed of food preparation, store and website layout and overall satisfaction. It scored three stars for taste and quality of ingredients and presentation of food.

What is Australia’s favourite pizza?

If you’re tossing up which type of pizza you ‘knead’ to order, our survey found Meat Lovers to be the favourite (21%). Supreme (16%) came next in line, followed by chicken-flavoured pizzas (14%), Pepperoni (13%), Hawaiian (11%), vegetarian (8%), Margherita (6%), seafood (6%) and plant-based pizza (2%). When it came to crust, classic took home the first prize (38%), ahead of thin and crispy (32%), deep-pan (19%), stuffed (8%) and gluten-free (3%).

Our research also showed one in 10 Australians (14%) usually try to pick healthier options on the menu, and a third (30%) of consumers appeared satisfied with the variety of dietary options available, but a slightly higher number of customers (32%) preferred wood-fired pizza to oven-baked.

About the author of this page

Luciana Lawe Davies - Canstar Blue This report was written by Canstar Blue’s Content Producer Luciana Lawe Davies. She writes about streaming, appliances and consumer products and services. Luciana enjoys bringing readers the best in what’s on TV and at the shops, including the best deals and latest reviews.

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Frequently Asked Questions

Canstar Blue surveyed more than 3,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who have purchased and eaten a pizza from a specialist chain pizza store/restaurant in the last three months – in this case, 1,456 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

  • Best pizza store for overall satisfaction: Domino’s scored best for overall satisfaction.
  • Best pizza store for taste & quality of ingredients: Crust was rated to have the tastiest pizzas.
  • Best pizza store for presentation of food: Crust also ranked number one for presentation of food.
  • Best pizza store for value for money: Domino’s was rated the best bang for buck.
  • Best pizza store for variety of food choices: Domino’s also has the best variety of food choices, according to consumers.
  • Best pizza store for customer service: Pizza Hut was deemed to offer the best customer service.
  • Best pizza store for speed of preparation: Domino’s was rated the quickest at preparing food.
  • Best pizza store for store and website layout: Pizza Hut was rated best for store and website layout.

Here are the previous winners of Canstar Blue’s pizza stores review:

  • 2021: Pizza Capers

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