Top internet complaints revolve around service, cost, speed and reliability. If you’re unhappy with your provider, find out how to complain with Canstar Blue.
How to submit a complaint against your internet provider
Posted by March 20th 2025
Posted by March 20th 2025
Top internet complaints revolve around service, cost, speed and reliability. If you’re unhappy with your provider, find out how to complain with Canstar Blue.
Posted by March 20th 2025
For portable internet access, you can pick up a dongle or pocket Wi-Fi device. Canstar Blue reviews both options to help you decide.
Posted by March 17th 2025
Key points NBN satellite, also called Sky Muster satellite, is used to deliver internet to homes in regional areas where fixed-line fibre NBN isn't available. This technology type uses satellite signals to send and receive …
Posted by March 12th 2025
If you rent your home, finding the best internet for renters doesn't have to be complicated. Find out more at Canstar Blue.
Posted by March 7th 2025
Key points Mobile broadband can be a good alternative to fixed-line home internet, or an easy-to-use portable internet option. Vodafone offers several mobile broadband types, including data-only SIM plans and plans with modems. Customers can …
Posted by March 5th 2025
Key points No internet connection can often be due to your modem/router or other device, rather than a fault with your internet plan or provider. Restarting your modem/router and checking wireless and cables can be …
Posted by March 5th 2025
Key points NBN outages are often due to faults in the network, such as the local node or the wiring to your home. You can check for current NBN outages on your provider’s website or …
Posted by February 28th 2025
Key points Mobile broadband is a type of wireless internet that uses the same 4G and 5G mobile networks as your smartphone. Mobile broadband can be delivered via a data-only SIM card, USB dongles, portable …
Posted by February 27th 2025
Key points A refer-a-friend deal is a discount, credit or other bonus a customer may receive for referring someone to their NBN provider. These deals usually require a new customer to use a special code …
Posted by February 4th 2025
Mobile broadband vs home wireless: the key points Home wireless and mobile broadband both use mobile networks to connect you to the internet. Home wireless requires a modem that needs to be plugged into a …