Compare Internet Bundles

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Canstar Blue’s annual review of internet bundles compares Vodafone, iiNet, Optus, Telstra, TPG, Dodo, Aussie Broadband and Foxtel on their speed & reliability, customer service, value for money, ease of set-up, bill and cost clarity, entertainment inclusions and overall satisfaction. These ratings are based on a survey of more than 1,700 Aussie consumers.

See our Ratings Methodology.

Most Satisfied Customers | Vodafone

Vodafone continues to make a big impression in the NBN space, again rated best of the bunch in our review of internet and entertainment providers. It achieved five stars for value for money, customer service, ease of set-up and entertainment inclusions.

Vodafone bundles up best for internet & entertainment

Most of us have an unlimited mobile phone plan these days, with the classic landline phone becoming a bit of a relic in many Australian homes. However, bundles encompass more than just home phone calls – have you considered bundling in an entertainment pack with your internet? Many service providers now offer streaming or pay TV bundles, meaning you can get internet, a phone line and entertainment all in one neat package (even if you don’t actually use your home phone anymore!). 

In fact, entertainment add-ons have become one of the biggest points of difference when comparing internet plans. But before you dive into the deep rabbit hole of internet providers, consider our 2020 customer review and ratings for internet bundles as a good starting point. Ultimately, the key is to find a plan that best suits your needs – at a price you’re happy to pay – and a provider that makes life as easy as possible, with a reliable service and great customer service. So, who comes out on top for internet bundles that include an entertainment add-on?

Our latest review has seen more than 1,700 paying customers provide their feedback on their provider of choice, with the biggest telcos in the business compared. The idea is to give you as much information as possible, so you can make an informed decision about your next provider. You’ll want awesome and reliable internet, but also the convenience of on-demand entertainment. So which provider do Aussies rate best for all-in-one broadband and binge watching?

Best Internet Bundles

Vodafone TV home page

Canstar Blue’s 2020 review of internet providers with entertainment bundles saw these eight brands rated in the following order for overall satisfaction:

  1. Vodafone
  2. Dodo
  3. TPG
  4. iiNet
  5. Aussie Broadband
  6. Telstra
  7. Optus
  8. Foxtel

Vodafone was rated best for overall satisfaction, as well as for customer service, ease of setup, bill and cost clarity and for entertainment inclusions. It was the only provider in our 2020 review to earn five stars for entertainment inclusions, and scored five stars for all categories with exception of speed and reliability.

Dodo, TPG, iiNet, Aussie Broadband and Telstra all received four stars for overall internet bundling satisfaction, with Optus and Foxtel rounding out our ratings on three stars each.

Those surveyed had any type of broadband connection – ADSL, cable or NBN – along with some form of internet and entertainment deal. Entertainment features can vary significantly between providers, from a basic Fetch TV inclusion, to the provider’s own streaming device, and various sports and movie packs. Read on for a guide to the internet bundles offered by the providers compared.

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Internet Plans with Entertainment

The following table shows a selection of published unlimited data NBN 50 plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest. All of these plans include entertainment options such as Fetch TV, or offer these services as an optional add-on. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.

Vodafone Internet Bundles

Taking out our award for bundled NBN and entertainment for the second year in a row, Vodafone offers customers the option to add Vodafone TV to their NBN plans. The Android TV-powered device allows you to easily stream Netflix, YouTube, and more from a central hub, and access thousands of movies, shows and games via Google Play. Vodafone TV also includes Google Voice Search control and the ability to stream in 4K HD video quality. 

Vodafone TV is available for $72 upfront, and can be added to any NBN plan. Vodafone’s NBN plans begin at $65 per month on the NBN 25 speed tier, with NBN 50 and NBN 100 options also available. All Vodafone NBN Plans feature unlimited data and are contract-free, and customers who remain connected for 36 months will receive a free Vodafone Wi-Fi hub with 4G backup (normally $180).

Vodafone scored a near-perfect rating in our 2020 report, achieving five stars in all categories except for speed and reliability. Impressively, the provider was the only included telco this year to receive a five-star rating in several categories, including overall satisfaction, customer service, and entertainment inclusions.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Vodafone Logo

Essential NBN (Month to month contract)

  • Standard Evening Speed (NBN 25)
  • $180 modem (reduced to $0 over 36 months)

min. cost $245 for first month

UnlimitedMax Data**/billing period $65Advertised Cost^^/billing period Go To Site
Vodafone Logo

Essentials+ NBN (Month to month contract)

  • Standard Plus Evening Speed (NBN 50)
  • $180 modem (reduced to $0 over 36 months)

min. cost $255 for first month

UnlimitedMax Data**/billing period $75Advertised Cost^^/billing period Go To Site
Vodafone Logo

Premium NBN (Month to month contract)

  • Premium Evening Speed (NBN 100)
  • $180 modem (reduced to $0 over 36 months)

min. cost $275 for first month

UnlimitedMax Data**/billing period $95Advertised Cost^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Dodo Internet Bundles

Dodo’s streamlined plans offer unlimited data from $65 per month for NBN customers and $20 for ADSL users. Customers can add a 12-month Fetch TV package to their account from an extra $25 per month, with several entertainment options available.

Fetch Mini packs are priced at $25 monthly, while the larger Fetch Mighty is available for $35 per month. Fetch’s four premium channel packs can be added from $6 per month, or $20 per month for all four options including Kids, Knowledge, Vibe and Variety packs.

Dodo achieved an overall satisfaction score of four stars in our 2020 review, with five-star scores for speed and reliability, value for money, ease of setup and bill and cost clarity.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Dodo Logo

Unlimited NBN 25 Plan

  • Standard Evening Speed (NBN 25)
  • $0 setup fee including modem on 12 month plans ($24.90 modem p&h applies)

min. cost $804.90 over 12 months

UnlimitedMax Data**/billing period $65Advertised Cost^^/billing period Go To Site
Dodo Logo

Unlimited NBN 50 Plan

  • Standard Plus Evening Speed (NBN 50)
  • $0 setup fee including modem on 12 month plans ($24.90 modem p&h applies)

min. cost $864.90 over 12 months

UnlimitedMax Data**/billing period $70Advertised Cost^^/billing period Go To Site
Dodo Logo

Unlimited NBN 100 Plan

  • Premium Evening Speed (NBN 100)
  • $0 setup fee including modem on 12 month plans ($24.90 modem p&h applies)

min. cost $1,040.90 over 12 months

UnlimitedMax Data**/billing period $85Advertised Cost^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

TPG Internet Bundles

One of the overall more affordable providers reviewed in 2020, TPG now owns both iiNet and Internode, but offers a comparably smaller array of entertainment options. With unlimited data starting from just $49.99 per month for ADSL, plans don’t feature add-ons such as Fetch, but do include optional IPTV.

IPTV is an internet TV service offering a range of free international channels, including Al Jazeera, Bloomberg, Channel NewsAsia, and more. It’s available to customers in enabled areas, but you will need a supporting ADSL2+ modem – so NBN customers won’t be able to add it to their plan. 

TPG was ranked third in our 2020 ratings, scoring four stars in all categories including overall satisfaction.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
TPG Logo

NBN12 SL

  • Basic Evening Speed (NBN 12)
  • $0 setup fee

min. cost $1,109.82 over 18 months

UnlimitedMax Data**/billing period $59.99Advertised Cost^^/billing period Go To Site
TPG Logo

NBN50 SL

  • Standard Plus Evening Speed (NBN 50)
  • $99.95 setup fee on no lock-in contracts

min. cost $1,289.82 over 18 months

UnlimitedMax Data**/billing period $69.99Advertised Cost^^/billing period Go To Site
TPG Logo

NBN100 SL

  • Premium Evening Speed (NBN 100)
  • $0 setup fee

min. cost $1,649.82 over 18 months

UnlimitedMax Data**/billing period $89.99Advertised Cost^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

iiNet Internet Bundles

iiNet has been a familiar face in our ratings for many years now, known for being the ‘go-to’ alternative to the big guys. The telco’s easy-to-add Fetch options make it a popular option for entertainment bundles, with NBN plans beginning at $69.99 per month for unlimited data.

iiNet’s six-month NBN 50 and NBN 100 plans include optional Fetch TV packs, featuring a set top box and 30 free pre-selected movies each month. This offer is available for $0 per month, but does incur a $59.99 setup fee. Month-to-month customers can add Fetch from $5 per month, plus a $59.99 setup fee, and premium channel packs are available from an extra $6 monthly. 

iiNet achieved an overall satisfaction score of four stars in 2020, plus a five-star result for bill clarity.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
iiNet Logo

NBN25 Liimitless

  • Standard Evening Speed (NBN 25)

min. cost $419.94 over six months

UnlimitedMax Data**/billing period $69.99Advertised Cost^^/billing period Go To Site
iiNet Logo

NBN 25 Liimitless

  • Standard Evening Speed (NBN 25)

min. cost $69.99 for first month

UnlimitedMax Data**/billing period $69.99Advertised Cost^^/billing period Go To Site
iiNet Logo

NBN50 Liimitless

  • Standard Plus Evening Speed (NBN 50)
  • Optional included Fetch ($59.99 setup)

min. cost $449.94 over six months

UnlimitedMax Data**/billing period $74.99Advertised Cost^^/billing period Go To Site
iiNet Logo

NBN50 Liimitless

  • Standard Plus Evening Speed (NBN 50)

min. cost $74.99 for first month

UnlimitedMax Data**/billing period $74.99Advertised Cost^^/billing period Go To Site
iiNet Logo

NBN100 Liimitless

  • Premium Evening Speed (NBN 100)
  • Optional included Fetch ($59.99 setup)

min. cost $599.94 over six months

UnlimitedMax Data**/billing period $99.99Advertised Cost^^/billing period Go To Site
iiNet Logo

NBN100 Liimitless

  • Premium Evening Speed (NBN 100)

min. cost $99.99 for first month

UnlimitedMax Data**/billing period $99.99Advertised Cost^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Aussie Broadband Internet Bundles

A newcomer to Canstar Blue’s bundled entertainment ratings, Aussie Broadband is another NBN provider offering optional Fetch TV with unlimited data plans. The Fetch Mini set-top box is available pre-bundled into Aussie Broadband’s Family Entertainment plan, which offers unlimited data at NBN 100/20 speeds. 

Customers can add a Fetch Mini to any plan from $10 per month, or a Fetch Mighty from $15. Channel packs are available from just $6 per month, or $20 for the Ultimate Pack with all available channels. All of Aussie Broadband’s NBN plans are contract-free, so if you do cancel your plan you’ll need to return your Fetch TV set-top box, or pay $135 for the Mini or $300 for the Fetch Mighty. 

Aussie Broadband made a strong debut in our 2020 review, scoring four stars for overall satisfaction and in almost all other categories besides entertainment inclusions.

Brand Features Max Data**/billing period Advertised Cost^^/billing period

100GB Build Your Own (NBN 25)

  • Standard Evening Speed (NBN 25)
  • Optional modem $149 ($15 P&H)

min. cost $60 over first month

100GBMax Data**/billing period $60Advertised Cost^^/billing period Go To Site

Unlimited Casual

  • Standard Evening Speed (NBN 25)
  • Optional modem $149 ($15 P&H)

min. cost $69 over first month

UnlimitedMax Data**/billing period $69Advertised Cost^^/billing period Go To Site

Unlimited Everyday

  • Standard Plus Evening Speed (NBN 50)
  • Optional modem $149 ($15 P&H)

min. cost $79 over first month

UnlimitedMax Data**/billing period $79Advertised Cost^^/billing period Go To Site

Unlimited Family

  • Premium Evening Speed (NBN 100) (100/20Mbps)
  • Optional modem $149 ($15 P&H)

min. cost $99 over first month

UnlimitedMax Data**/billing period $99Advertised Cost^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Telstra Internet Bundles

Telstra’s broadband plans offer plenty of optional entertainment, but no longer include the telco’s Telstra TV streaming device as standard. Telstra TV can be added to plans from an additional $9 per month and offers easy streaming from Netflix, Stan, Foxtel Now, and more, plus catch up TV and on-demand movies and shows via Telstra TV Box Office.

Telstra TV can be bundled in with unlimited data plans for a total of $99 per month, or on a 500GB plan from $84 monthly. Telstra customers can add Foxtel pay TV packages to their plan, including sports and movies packages, as well as bundle in XBox consoles via the XBox All Access plan. Kayo Sports is also available to add to your Telstra account from $15 per month.

Telstra’s range of entertainment options saw the telco achieve an overall rating of four stars in 2020, and four stars in almost all categories.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Core Plan

  • Standard Evening Speed (NBN 25)
  • $216 modem (free when you stay connected for 24 months)
  • Special offer: $99 connection fee waived (online only)
  • Unlimited local, national & mobile calls included

min. cost $1,800 over 24 months

500GB Max Data**/billing period $75Advertised Cost^^/billing period Go To Site
Telstra Logo

Unlimited

  • Standard Plus Evening Speed (NBN 50)
  • $216 modem (free when you stay connected for 24 months)
  • Special offer: $99 connection fee waived (online only)
  • Unlimited local, national & mobile calls included

min. cost $306 over 24 months

UnlimitedMax Data**/billing period $90Advertised Cost^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Optus Internet Bundles

Internet giant Optus is a go-to entertainment option for football fans, offering exclusive access to national and international matches via Optus Sport. Not to mention the English Premier League (EPL). This feature is available as a free inclusion on selected broadband plans, including Optus’ $90 Entertainer plan with unlimited data, or as a $14.99 per month add-on.

This plan also includes a Fetch Mighty set-top box, plus one premium Fetch channel pack. Unlimited calls to standard Australian numbers are available from $10 per month. The $90 plan for NBN customers includes NBN 50 speeds, with upgrade to NBN 100/20 available for an extra $20 per month.

Optus achieved four stars for overall satisfaction and in almost all other categories, with a five-star rating for its entertainment inclusions.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

Internet Everyday $75 and Phone Lite

  • Standard Plus Evening Speed (NBN 50) of 44Mpbs from 7-11pm. Various factors affects speed and performance
  • Includes Optus Sport
  • Stay connected for 26 months and pay no modem cost or pay $7 x per month remaining if cancelled earlier

min. cost $426 over first month
+$252 modem (included) | +99 setup fee

UnlimitedMax Data**/billing period $75Advertised Cost^^/billing period Go To Site
Optus Logo

Internet Entertainer $90 and Phone Lite

  • Standard Plus Evening Speed (NBN 50) of 44Mbps from 7-11pm. Various factors affect speed and performance
  • Includes Fetch TV + Premium Channel Pack and Optus Sport
  • Stay connected for 26 months and pay no modem cost or pay $7 x per month remaining if cancelled earlier

min. cost $441 over first month
+$252 modem (included) | +99 setup fee

UnlimitedMax Data**/billing period $90Advertised Cost^^/billing period Go To Site
Optus Logo

Internet Everyday $75, Phone Lite and Premium Evening Speed $20

  • Premium Evening Speed (NBN 100/20) of 80Mpbs from 7-11pm. Various factors affect speed and performance
  • Include Optus Sport
  • Stay connected for 36 months and pay no modem costs, or pay $7 x per month remaining if cancelled earlier

min. cost $446 over first month
+$252 modem (included) | +$99 setup fee

UnlimitedMax Data**/billing period $95Advertised Cost^^/billing period Go To Site
Optus Logo

Internet Entertainer $90, Phone Lite and Premium Evening Speed $20

  • Premium Evening Speed (NBN 100/20) of 80Mpbs from 7-11pm. Various factors affect speed and performance
  • Includes Fetch TV + Premium Channel Pack and Optus Sport
  • Stay connected for 36 months and pay no modem costs, or pay $7 x per month remaining if cancelled earlier

min. cost $461 over first month
+$252 modem (included) | +99 setup fee

UnlimitedMax Data**/billing period $110Advertised Cost^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Foxtel Internet Bundles

Longtime pay TV provider Foxtel now also offers home broadband plans, all of which are available to bundle with Foxtel entertainment packs. From $124 per month, customers get access to unlimited data on the NBN 50 speed tier, unlimited standard local and national calls, plus a Foxtel Plus pack with over 50 channels.

There are four main bundles available, including NBN Broadband + Movies ($144 per month), Broadband + Sport ($149 per month), and Broadband + Premium ($164 per month). All plans are offered on a 12-month basis, with discounted rates often available for new customers and equipment fees often waived. 

Despite offering a range of entertainment bundles, Foxtel ranked last in this year’s review, scoring an overall three stars for satisfaction.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Foxtel Logo

Unlimited Broadband + Foxtel Plus

  • Standard Plus Evening Speed (NBN 50)
  • Includes $59 TV Entertainment pack
  • Upfront iQ4, install, modem and activation fees apply

min. cost $1,827 over 12 month plan period

UnlimitedMax Data**/billing period $124Advertised Cost^^/billing period
Foxtel Logo

Unlimited Broadband + Movies HD

  • Standard Plus Evening Speed (NBN 50)
  • Includes $69 Movies Combo + Foxtel Plus pack
  • Upfront iQ4, install, modem and activation fees apply

min. cost $2,067 over 12 month plan period

UnlimitedMax Data**/billing period $144Advertised Cost^^/billing period
Foxtel Logo

Unlimited Broadband + Sport HD

  • Standard Plus Evening Speed (NBN 50)
  • Includes $74 Sports HD TV Combo + Foxtel Plus pack
  • Upfront iQ4, install, modem and activation fees apply

min. cost $2,127 over 12 month plan period

UnlimitedMax Data**/billing period $149Advertised Cost^^/billing period
Foxtel Logo

Unlimited Broadband + Premium

  • Standard Plus Evening Speed (NBN 50)
  • Includes $99 Platinum HD TV Pack with 90+ channels

min. cost $2,307 over 12 month plan period

UnlimitedMax Data**/billing period $164Advertised Cost^^/billing period
View all NBN plans listed on Canstar Blue

Types of Internet Bundles

Finding the best internet bundle for your needs will come down to what type of entertainment pack you’re interested in – be it sports, new movies, the latest TV shows, or all of the above. Here is a quick guide to the different types of internet bundles you’ll find with internet plans in Australia.

Internet Bundles with Sports

Sports fans can stream dozens of live and on-demand matches via Kayo Sports, which is available through Telstra TV (or to watch anytime through your smart TV, device, or laptop browser). If you’re a soccer/football follower, Optus Sport is your go-to service, and is available free on selected broadband plans.

For fans of the Fox Sports network, Foxtel is your best option. You can add a pay TV sports package to your plan through Telstra, or bundle both broadband and entertainment from Foxtel directly.

Recommended providers for sports:

  • Foxtel (Foxtel)
  • Telstra (Telstra TV with Kayo, Foxtel)
  • Optus (Optus Sport)

Internet Bundles with TV Shows

If your plan comes with a streaming device, such as Telstra TV, Vodafone TV or Fetch, you’ll be able to easily stream on-demand TV shows through Netflix, Stan, Foxtel Now, and more, depending on your specific device. Most streaming services such as Netflix require separate subscriptions, with prices beginning at around $9.99 per month.

You can also watch new-release TV via Foxtel, which is available to add to both Foxtel Broadband and Telstra. TV shows can also be viewed through channel packs available from Fetch, with prices beginning at $6 per month for packages (if not already included in your plan). You can also use Fetch and similar services to watch free-to-air and catch-up TV.

If you’re looking for international channels, try TPG’s IPTV service, or go with specialist NBN provider Flip (which offers a huge variety of multicultural TV packages).

Recommended providers for TV shows:

  • Telstra (Telstra TV, Foxtel from Telstra)
  • Vodafone (Vodafone TV)
  • Optus (Fetch)
  • iiNet (Fetch)
  • Internode (Fetch)
  • Aussie Broadband (Fetch)
  • Dodo (Fetch)
  • Foxtel (Foxtel)
  • iPrimus (Fetch)
  • TPG (IPTV)
  • Flip (International channels)

Internet Bundles with Movies

friendship and leisure concept

Aside from Foxtel, your best source of on-demand movies is Netflix or Stan (available to stream via Telstra TV, Vodafone TV, and Fetch), or through Telstra TV Box Office. If new release movies are the priority in your household, bundles that include streaming devices are the cheapest and easiest option.

Recommended providers for movies:

  • Telstra (Telstra TV, Telstra TV Box Office, Foxtel)
  • Vodafone (Vodafone TV)
  • Optus (Fetch)
  • iiNet (Fetch)
  • Internode (Fetch)
  • Dodo (Fetch)
  • Aussie Broadband (Fetch)
  • Foxtel (Foxtel)
  • iPrimus (Fetch)

Internet Bundles with Kids’ Shows

Looking to keep the kids occupied on weekends and school holidays? Foxtel offers a great selection of kids-only pay TV channels, including Nickelodeon, Cartoon Network, and the Disney Channel. Kid-safe viewing options are available from services such as Netflix and Stan (the latter of which currently has exclusive rights to much of Disney’s catalogue), both of which can be streamed via Fetch, Telstra, TV, or Vodafone TV.

Fetch’s premium Kids Pack is available to add to Fetch-friendly plans from $6 per month, and includes many of the channels you’ll find on Foxtel (such as Nickelodeon, Cartoon Network, and Disney).

Recommended providers for kids’ TV shows:

  • Telstra (Telstra TV, Foxtel from Telstra)
  • Vodafone (Vodafone TV)
  • Optus (Fetch)
  • iiNet (Fetch)
  • Internode (Fetch)
  • Aussie Broadband (Fetch)
  • Dodo (Fetch)
  • Foxtel (Foxtel)
  • iPrimus (Fetch)

ADSL & Cable Bundles Explained

ADSL connections use the traditional copper telephone lines to provide internet access, so bundling the two services together not only makes sense, but it can also prove to be pretty economical. Cable is basically the same type of deal, but if your home is connected to a cable service then you’ll be using high-speed fibre optic and slightly slower coaxial cables to get both internet and home phone lines.

  • The cheapest ADSL home phone broadband plans come in at around $40 or so a month.
  • Cable home phone broadband plans start at around $60 a month.
  • Ordinarily, sourcing your own home phone line will cost about $20 or so extra per month, so having it included is a nice feature.

However, the main caveat is that these plans often do not include any call packs. Instead you just ‘pay as you go’ (PAYG). While this is a great option for those mainly just using their mobile phones, the costs can add up quickly, especially if you’re paying 20c a minute or more for a call!

  • To add a local/national unlimited home phone pack you’ll need to be willing to spend an extra $10 or so per month.
  • These packs may or may not include calls to mobile phones so you might need to be willing to pay an extra $10 again for this inclusion.
  • For international calls, providers often offer international packs that include popular countries such as, New Zealand, the USA and UK for about an extra $10 or so per month.

So, if you want an ‘all inclusive’ home phone internet bundle, you can expect to pay anywhere from an extra $10-$30+ per month on top of your basic internet plan, which can certainly add up.

NBN Bundles Explained

NBN bundled plans could be considered more interesting than their ADSL or cable counterparts. This is because NBN plans often come with the choice of either a VoIP calling service or the NBN phone.

  • Starting prices are pretty similar to those found on ADSL or cable connections, starting at around $45, but for unlimited data you’ll need to be willing to spend at least $55.
  • However, this is heavily dependent on what speed tier you’re after, with higher speeds generally dictating higher prices.
  • Keep in mind that these prices merely include PAYG prices most of the time, with call packs available from an extra $10 or so per month.

As for how you actually make a home phone call with an NBN connection, there are two methods as mentioned earlier – NBN phone and VoIP. Between the two, the difference lies in the detail:

  • When you get your NBN modem, you have two kinds of ports – ‘Uni-D’ and ‘UNI-V’.
  • There are a few techy differences, but the main one is that Uni-D ports support VoIP services, while UNI-V ports support NBN phone services.
  • UNI-V generally allows a direct ‘plug and play’ approach to your current home phone handset, meaning you can just switch over to this port and make calls like you did with your old ADSL or cable connection.
  • Uni-D on the other hand requires a bit more of a hands-on approach, and you’ll need to establish a new VoIP service that plugs into the port. With VoIP you are making phone calls over the internet.

Don’t fret though, because often this is all taken care of by your bundled NBN provider, with some even offering both types of calling service.

  • NBN phone is generally more convenient but can be more expensive.
  • VoIP phone set-up can be a hassle but could work out to be cheaper.

Like with ADSL and cable bundled plans, entry costs for these plans generally don’t include any VoIP or NBN phone call packs. This means that you’ll usually have to front up for an extra $10 or so per month, but this usually gets you unlimited national calls to landlines and mobiles. International call packs are an additional cost and can add anywhere up to $30 or more to your total bundle cost. Overall, in terms of bundling charges, customers are no worse or better off than their ADSL or cable counterparts, which is ultimately a good thing.

Whether you’re on an NBN, ADSL or cable bundled plan, it pays to know what you’re after and what to look for, keeping in mind that all those extras are going to cost you extra.

About the author of this page

Tara Donnelly

This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including internet bundles and how to find the best deal for your family. She loves to highlight the next best internet deals, while flagging the things you need to be aware of. Tara also acts as a spokesperson for Canstar Blue.

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Frequently Asked Questions

Canstar Blue surveyed 9,259 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who currently have a bundled internet and entertainment plan in their name and they pay the bills – in this case, 1,782 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

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