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Canstar Blue’s annual review of internet bundles compares Vodafone, iiNet, Optus, Telstra, TPG, Dodo and Foxtel on their speed & reliability, customer service, value for money, ease of set-up, bill and cost clarity, entertainment inclusions and overall satisfaction. These ratings are based on a survey of more than 1,500 Aussie consumers.

See our Ratings Methodology.

Most Satisfied Customers | Vodafone

Vodafone is making a big impression in the NBN space, rated best of the bunch in our review of internet and entertainment providers. It achieved five stars for speed & reliability, value for money, customer service, ease of set-up and entertainment inclusions.

Vodafone bundles up best for internet & entertainment

Most of us have an unlimited mobile phone plan these days, with the classic landline phone becoming a bit of a relic in many Australian homes. However, bundles encompass more than just home phone calls – have you considered bundling in an entertainment pack with your internet? Many service providers are doing so, meaning you can get internet, a phone line and entertainment all in one neat package (even if you don’t actually use your home phone anymore!). It means there’s some great value to be had.

In fact, entertainment add-ons have become one of the biggest points of difference when comparing internet plans. If you can get a little extra for your money, why wouldn’t you bundle in some form of entertainment pack? But before you dive into the deep rabbit hole of internet providers in Australia, consider our 2019 customer review and ratings for internet bundles as a good starting point. Ultimately, the key is to find a plan that best suits your needs – at a price you’re happy to pay – and a provider that makes life as easy as possible, with a reliable service and great customer service. So, who comes out on top for internet bundles that include an entertainment add on?

Our latest review has seen more than 1,500 paying customers provide their feedback on their provider of choice, with the biggest telcos in the business compared. The idea is to give you as much information as possible, so you can make an informed decision about your next provider. You’ll want awesome and reliable internet, but you also want something good to watch in the evenings… So, what did we find in 2019?

Best Internet Bundles

Canstar Blue’s 2019 review of internet providers with entertainment bundles saw these seven brands compared and rated in the following order for overall satisfaction:

  • 1st Vodafone
  • 2nd iiNet
  • 3rd Optus
  • 4th Telstra
  • 5th TPG
  • 6th Dodo
  • 7th Foxtel

Vodafone was rated best for overall satisfaction, as well as for speed & reliability, customer service, ease of sign-up and value for money. It was joined by Optus in earning five stars for entertainment inclusions, while iiNet was rated best for bill and cost clarity.

iiNet, Optus, Telstra, TPG and Dodo all received four stars for overall internet bundling satisfaction, with Foxtel coming last on just three stars overall, with just two stars on value for money.

Those surveyed had any type of broadband connection – ADSL, cable or NBN – along with some form of internet and entertainment deal. Entertainment features can vary significantly between providers, from a basic Fetch TV inclusion, to the provider’s own streaming device, and various sports and movie packs. Read on for a guide to the internet bundles offered by the providers compared.

Internet Plans with Entertainment

The following table shows a selection of published unlimited data NBN 50 plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest. All of these plans include entertainment options such as Fetch TV, or offer these services as an optional add-on. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to referral partners.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Vodafone Logo

Essentials+ NBN (Month to month contract)

  • Standard Plus Evening Speed (NBN 50)
  • $180 upfront modem (reduced to $0 over 36 months)

min. cost $249 over first month

UnlimitedMax Data**/billing period $69Advertised Data^^/billing period Go To Site
TPG Logo

NBN50 SL

  • Standard Plus Evening Speed (NBN 50)
  • $99.95 setup fee on no lock-in contracts
  • 3 months free TPG Mobile on 18 month contracts

min. cost $1,289.82 over 18 months

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site

Family

  • Standard Plus Evening Speed (NBN 50)
  • Optional modem $149 ($15 P&H)

min. cost $79 over first month

UnlimitedMax Data**/billing period $79Advertised Data^^/billing period Go To Site
iiNet Logo

NBN50 Liimitless

  • Standard Plus Evening Speed (NBN 50)
  • Fetch included
  • Optional included modem ($10 delivery fee)

min. cost $1,919.76 over 24 months

UnlimitedMax Data**/billing period $79.99Advertised Data^^/billing period Go To Site
Internode

NBN Gold Unlimited

  • Standard Plus Evening Speed (NBN 50)

min. cost $1,919.76 over 24 months

UnlimitedMax Data**/billing period $79.99Advertised Data^^/billing period Go To Site
Telstra Logo

Unlimited

  • Standard Plus Evening Speed (NBN 50)
  • $216 modem (free when you stay connected for 24 months)
  • Special offer: $99 connection fee waived (online only)
  • Unlimited local, national & mobile calls included

min. cost $306 over first month

UnlimitedMax Data**/billing period $90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Vodafone Internet Bundles

Vodafone offers its own optional entertainment service to NBN customers known as Vodafone TV. The Android-powered device allows customers to stream Netflix, YouTube, and more, and access thousands of movies, shows and games via Google Play.

  • Vodafone TV is available for $72 upfront, and can be added to any NBN plan.
  • Vodafone’s unlimited data NBN plans are priced from $59 per month on the NBN 25 speed tier. NBN 50 is available for $69 monthly, while premium NBN 100 starts at $89.
  • All NBN plans are contract-free, but customers who remained connected for 36 months will receive a free Vodafone Wi-Fi hub with 4G backup (normally $180).

Vodafone scored a near-perfect rating in our 2019 report, achieving five stars in all categories except for bill clarity. Impressively, the provider was the only included telco this year to receive a five-star rating in several categories, including overall satisfaction, speed and reliability, value for money, customer service, and ease of setup.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Vodafone Logo

Essential NBN (Month to month contract)

  • Standard Evening Speed (NBN 25)
  • $180 modem (reduced to $0 over 36 months)

min. cost $239 for first month

UnlimitedMax Data**/billing period $59Advertised Data^^/billing period Go To Site
Vodafone Logo

Essentials+ NBN (Month to month contract)

  • Standard Plus Evening Speed (NBN 50)
  • $180 modem (reduced to $0 over 36 months)

min. cost $249 for first month

UnlimitedMax Data**/billing period $69Advertised Data^^/billing period Go To Site
Vodafone Logo

Premium NBN (Month to month contract)

  • Premium Evening Speed (NBN 100)
  • $180 modem (reduced to $0 over 36 months)

min. cost $269 for first month

UnlimitedMax Data**/billing period $89Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

iiNet Internet Bundles

iiNet has been a familiar face in our ratings for many years now, known for being the ‘go-to’ alternative to the big guys. Its easy-to-add Fetch options make it a popular option for entertainment bundles, with plans beginning at $69.99 monthly for unlimited data.

  • Most 24-month unlimited data plans include optional Fetch TV packs, featuring a set top box and 30 free pre-selected movies each month. This offer is available for $0 per month, but does incur a $59.99 setup fee.
  • Premium Fetch channel packs are available from an extra $6 per month.
  • Month-to-month customers can add Fetch from $5 per month, plus a $59.99 setup fee. Monthly broadband plans also incur an activation fee of $79.95.

iiNet performed well this year, achieving an overall satisfaction score of four stars, plus five-star results for bill clarity.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
iiNet Logo

NBN 12 Liimitless

  • Basic Evening Speed (NBN 12)
  • Fetch included
  • Optional included modem ($10 delivery fee)

min. cost $1,679.76 over 24 months

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
iiNet Logo

NBN 50 Liimitless

  • Standard Plus Evening Speed (NBN 50)
  • Fetch included
  • Optional included modem ($10 delivery fee)

min. cost $1,919.76 over 24 months

UnlimitedMax Data**/billing period $79.99Advertised Data^^/billing period Go To Site
iiNet Logo

NBN 100 Liimitless

  • Premium Evening Speed (NBN 1000
  • Fetch included
  • Optional included modem ($10 delivery fee)

min. cost $2,399.76 over 24 months

UnlimitedMax Data**/billing period $99.99Advertised Data^^/billing period Go To Site
iiNet Logo

NBN 12 Liimitless

  • Basic Evening Speed (NBN 12)
  • $79.95 activation upfront
  • Optional modem $89 ($10 delivery fee)

min. cost $149.94 over first month

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
iiNet Logo

NBN 50 Liimitless

  • Standard Plus Evening Speed (NBN 50)
  • $79.95 activation upfront
  • Optional modem $89 ($10 delivery fee)

min. cost $159.94 over first month

UnlimitedMax Data**/billing period $79.99Advertised Data^^/billing period Go To Site
iiNet Logo

NBN 100 Liimitless

  • Premium Evening Speed (NBN 100)
  • $79.95 activation upfront
  • Optional modem $89 ($10 delivery fee)

min. cost $179.94 over first month

UnlimitedMax Data**/billing period $99.99Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Optus Internet Bundles

Internet giant Optus is a go-to entertainment option for football fans, offering exclusive access to national and international matches via Optus Sport. This feature is available as a free inclusion on selected plans, including Optus’ $90 Plan with unlimited data, or as a $14.99 per month add-on.

  • Optus’ $90 Plan also includes a Fetch mighty set-top box, plus one premium Fetch channel pack. You’ll also get unlimited calls to standard Australian numbers.
  • If your plan doesn’t include Fetch, it can be added from $5 per month.
  • The $90 Plan for NBN customers includes NBN 50 speeds, with upgrade to NBN 100 available for an extra $30 per month.

Optus achieved four stars for overall satisfaction and in almost all other categories, with a five-star rating for its entertainment inclusions.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

70 Bundle Plan

  • Standard Plus Evening Speed (NBN 50)
  • $99 upfront fee
  • Includes phone line

min. cost $1,779 over 24 months

UnlimitedMax Data**/billing period $70Advertised Data^^/billing period
Optus Logo

90 Bundle Plan

  • Standard Plus Evening Speed (NBN 50)
  • $99 upfront fee
  • Includes Fetch TV + channel pack and Optus Sport
  • Includes phone line & unlimited national calls

min. cost $2,259 over 24 months

UnlimitedMax Data**/billing period $90Advertised Data^^/billing period
Optus Logo

70 Bundle Plan + speed boost

  • Premium Evening Speed (NBN 100)
  • $99 upfront fee
  • Includes phone line

min. cost $2,499 over 24 months

UnlimitedMax Data**/billing period $100Advertised Data^^/billing period
Optus Logo

90 Bundle Plan + speed boost

  • Premium Evening Speed (NBN 100)
  • $99 upfront fee
  • Includes Fetch TV + channel pack and Optus Sport
  • Includes phone line & unlimited national calls

min. cost $2,979 over 24 months

UnlimitedMax Data**/billing period $120Advertised Data^^/billing period
View all NBN plans listed on Canstar Blue

Telstra Internet Bundles

Telstra’s broadband plans offer plenty of optional entertainment, but no longer include the telco’s Telstra TV streaming device as standard. Telstra TV can be added to plans from an additional $9 per month and offers easy streaming from Netflix, Stan, Foxtel Now, and more, plus catchup TV and on-demand movies and shows via Telstra TV Box Office.

  • Telstra TV can be bundled in with unlimited data plans for a total of $99 per month, or on a 200GB plan from $84 monthly.
  • Telstra customers can also add Foxtel pay TV packages to their plan. These packages begin at $109 per month for unlimited data and an Entertainment pack, up to $198 for Platinum HD Foxtel with unlimited broadband data.

Telstra’s range of entertainment options see the telco achieve an overall rating of four stars, and four stars in almost all categories.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Essential

  • Standard Evening Speed (NBN 25)
  • $216 modem (free when you stay connected for 24 months)
  • Special offer: $99 connection fee waived (online only)
  • Unlimited local, national & mobile calls included

min. cost $286 for first month

100GB Max Data**/billing period $70Advertised Data^^/billing period Go To Site
Telstra Logo

Unlimited

  • Standard Plus Evening Speed (NBN 50)
  • $216 modem (free when you stay connected for 24 months)
  • Special offer: $99 connection fee waived (online only)
  • Unlimited local, national & mobile calls included

min. cost $306 for first month

UnlimitedMax Data**/billing period $90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

TPG Internet Bundles

One of the overall more affordable providers reviewed in 2019, TPG now owns both iiNet and Internode, but offers a comparably smaller array of entertainment options. With unlimited data starting from just $49.99 per month for ADSL, plans don’t feature add-ons such as Fetch, but do include optional IPTV.

  • IPTV is an internet TV service offering a range of free international channels, including Al Jazeera, Bloomberg, Channel NewsAsia, and more.
  • It’s available to customers in enabled areas, but you will need a supporting ADSL2+ modem.

TPG was ranked fifth in our 2019 ratings, scoring an overall satisfaction result of four stars.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
TPG Logo

NBN12 EXTRA

  • Basic Evening Speed (NBN 12)
  • $99.95 setup fee on no lock-in contracts
  • Unlimited local and standard national calls
  • 3 months free TPG Mobile on 18 month contract

min. cost $1,289.82 over 18 months

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
TPG Logo

NBN50 SL

  • Standard Plus Evening Speed (NBN 50)
  • $99.95 setup fee on no lock-in contracts
  • 3 months free TPG Mobile on 18 month contracts

min. cost $1,289.82 over 18 months

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
TPG Logo

NBN100 EXTRA

  • Premium Evening Speed (NBN 100)
  • $99.95 setup fee on no lock-in contracts
  • Unlimited local and standard national calls
  • 3 months free TPG Mobile on 18 month contracts

min. cost $2,009.82 over 18 months

UnlimitedMax Data**/billing period $109.99Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Dodo Internet Bundles

Dodo’s new streamlined plans offer unlimited data from $70 per month for NBN customers and $30 for ADSL users. Customers can add a Fetch TV package to their account from an extra $15 per month, with several entertainment options available.

  • Fetch Mini packs are priced at $15 monthly, while the larger Fetch Mighty is available for $20 per month.
  • Premium channel packs can be added from $6 per month, or $20 per month for all four options.

Dodo achieved an overall satisfaction score of four stars, plus scored four stars for customer service and ease of setup.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Dodo Logo

101GB Plan

  • NBN Standard Evening Speed (NBN 25)

min. cost $1,440 over 24 months

101GBMax Data**/billing period $60Advertised Data^^/billing period
Dodo Logo

Unlimited Plan – Supercharged

  • Standard Plus Evening Speed (NBN 50)
  • Special offer: $5 monthly discount – was $75/mth

min. cost $1,680 over 24 months

UnlimitedMax Data**/billing period $70Advertised Data^^/billing period
View all NBN plans listed on Canstar Blue

Foxtel Internet Bundles

Renowned pay TV provider Foxtel now also offers home broadband plans, all of which are available to bundle with Foxtel entertainment packs. From $104 per month, customers get access to unlimited data, unlimited standard local and national calls, plus a Foxtel entertainment pack.

  • There are four main bundles available, including NBN Broadband + Drama ($124 per month), Broadband + Sport ($143 per month), and Broadband + Platinum HD ($164 per month).
  • All plans are offered on a 12-month basis, with discounted rates often available for new customers and equipment fees often waived.
  • NBN plans include NBN 50 speeds as standard, with ADSL plans also available.

Despite offering a range of entertainment bundles, Foxtel ranked last in this year’s review, scoring an overall three stars for satisfaction.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Foxtel Logo

Unlimited Broadband + Entertainment

  • Standard Plus Evening Speed (NBN 50)
  • $140 equipment/modem fee (iQ4 box fee waived)
  • $99 bundle activation fee (TV installation fee waived)

min. cost $1,487 over 12 months

UnlimitedMax Data**/billing period $104Advertised Data^^/billing period
Foxtel Logo

Unlimited Broadband + Drama

  • Standard Plus Evening Speed (NBN 50)
  • $140 equipment/modem fee (iQ4 box fee waived)
  • $99 bundle activation fee (TV installation fee waived)

min. cost $1,727 over 12 months

UnlimitedMax Data**/billing period $124Advertised Data^^/billing period
Foxtel Logo

Unlimited Broadband + Sport

  • Standard Plus Evening Speed (NBN 50)
  • $140 equipment/modem fee (iQ4 box fee waived)
  • $99 bundle activation fee (TV installation fee waived)

min. cost $1,955.03 over 12 months

UnlimitedMax Data**/billing period $143Advertised Data^^/billing period
Foxtel Logo

Unlimited Broadband + Platinum HD

  • Standard Plus Evening Speed (NBN 50)
  • $140 equipment/modem fee (iQ4 box fee waived)
  • $99 bundle activation fee (TV installation fee waived)

min. cost $2,207.03 over 12 months

UnlimitedMax Data**/billing period $164Advertised Data^^/billing period
View all NBN plans listed on Canstar Blue

Types of Internet Bundles

Finding the best internet bundle for your needs will come down to what type of entertainment pack you are interested in – be it sports, movies, the latest TV shows, or all of the above. Here is a quick guide to the different types of internet bundles you’ll find with internet plans in Australia.

Internet Bundles with Sports

Sports fans can stream dozens of live and on-demand matches via Kayo Sports, which is available through Telstra TV (or to watch anytime through your smart TV, device, or laptop browser). If you’re a soccer/football follower, Optus Sport is your go-to service, and is available free on selected broadband plans.

For fans of the Fox Sports network, Foxtel is your best option. You can add a pay TV sports package to your plan through Telstra, or bundle both broadband and entertainment from Foxtel directly.

Recommended providers for sports:

  • Foxtel (Foxtel)
  • Telstra (Telstra TV with Kayo, Foxtel)
  • Optus (Optus Sport)

Internet Bundles with TV Shows

If your plan comes with a streaming device, such as Telstra TV, Vodafone TV or Fetch, you’ll be able to easily stream on-demand TV shows through Netflix, Stan, Foxtel Now, and more, depending on your specific device. Most streaming services such as Netflix require separate subscriptions, with prices beginning at around $9.99 per month.

You can also watch new-release TV via Foxtel, which is available to add to both Foxtel Broadband and Telstra. TV shows can also be viewed through channel packs available from Fetch, with prices beginning at $6 per month for packages (if not already included in your plan). You can also use Fetch and similar services to watch free-to-air and catch-up TV.

If you’re looking for international channels, try TPG’s IPTV service, or go with specialist NBN provider Flip (which offers a huge variety of multicultural TV packages).

Recommended providers for TV shows:

  • Telstra (Telstra TV, Foxtel from Telstra)
  • Vodafone (Vodafone TV)
  • Optus (Fetch)
  • iiNet (Fetch)
  • Internode (Fetch)
  • Aussie Broadband (Fetch)
  • Dodo (Fetch)
  • Foxtel (Foxtel)
  • iPrimus (Fetch)
  • TPG (IPTV)
  • Flip (International channels)

Internet Bundles with Movies

friendship and leisure concept

Aside from Foxtel, your best source of on-demand movies is Netflix or Stan (available to stream via Telstra TV, Vodafone TV, and Fetch), or through Telstra TV Box Office. If new release movies are the priority in your household, bundles that include streaming devices are the cheapest and easiest option.

Recommended providers for movies:

  • Telstra (Telstra TV, Telstra TV Box Office, Foxtel)
  • Vodafone (Vodafone TV)
  • Optus (Fetch)
  • iiNet (Fetch)
  • Internode (Fetch)
  • Dodo (Fetch)
  • Aussie Broadband (Fetch)
  • Foxtel (Foxtel)
  • iPrimus (Fetch)

Internet Bundles with Kids’ Shows

Looking to keep the kids occupied on weekends and school holidays? Foxtel offers a great selection of kids-only pay TV channels, including Nickelodeon, Cartoon Network, and the Disney Channel. Kid-safe viewing options are available from services such as Netflix and Stan (the latter of which currently has exclusive rights to much of Disney’s catalogue), both of which can be streamed via Fetch, Telstra, TV, or Vodafone TV.

Fetch’s premium Kids Pack is available to add to Fetch-friendly plans from $6 per month, and includes many of the channels you’ll find on Foxtel (such as Nickelodeon, Cartoon Network, and Disney).

Recommended providers for kids’ TV shows:

  • Telstra (Telstra TV, Foxtel from Telstra)
  • Vodafone (Vodafone TV)
  • Optus (Fetch)
  • iiNet (Fetch)
  • Internode (Fetch)
  • Aussie Broadband (Fetch)
  • Dodo (Fetch)
  • Foxtel (Foxtel)
  • iPrimus (Fetch)

ADSL & Cable Bundles Explained

ADSL connections use the traditional copper telephone lines to provide internet access, so bundling the two services together not only makes sense, but it can also prove to be pretty economical. Cable is basically the same type of deal, but if your home is connected to a cable service then you’ll be using high-speed fibre optic and slightly slower coaxial cables to get both internet and home phone lines.

  • The cheapest ADSL home phone broadband plans come in at around $40 or so a month.
  • Cable home phone broadband plans start at around $60 a month.
  • Ordinarily, sourcing your own home phone line will cost about $20 or so extra per month, so having it included is a nice feature.

However, the main caveat is that these plans often do not include any call packs. Instead you just ‘pay as you go’ (PAYG). While this is a great option for those mainly just using their mobile phones, the costs can add up quickly, especially if you’re paying 20c a minute or more for a call!

  • To add a local/national unlimited home phone pack you’ll need to be willing to spend an extra $10 or so per month.
  • These packs may or may not include calls to mobile phones so you might need to be willing to pay an extra $10 again for this inclusion.
  • For international calls, providers often offer international packs that include popular countries such as, New Zealand, the USA and UK for about an extra $10 or so per month.

So, if you want an ‘all inclusive’ home phone internet bundle, you can expect to pay anywhere from an extra $10-$30+ per month on top of your basic internet plan, which can certainly add up.

NBN Bundles Explained

NBN bundled plans could be considered more interesting than their ADSL or cable counterparts. This is because NBN plans often come with the choice of either a VoIP calling service or the NBN phone.

  • Starting prices are pretty similar to those found on ADSL or cable connections, starting at around $45, but for unlimited data you’ll need to be willing to spend at least $55.
  • However, this is heavily dependent on what speed tier you’re after, with higher speeds generally dictating higher prices.
  • Keep in mind that these prices merely include PAYG prices most of the time, with call packs available from an extra $10 or so per month.

As for how you actually make a home phone call with an NBN connection, there are two methods as mentioned earlier – NBN phone and VoIP. Between the two, the difference lies in the detail:

  • When you get your NBN modem, you have two kinds of ports – ‘Uni-D’ and ‘UNI-V’.
  • There are a few techy differences, but the main one is that Uni-D ports support VoIP services, while UNI-V ports support NBN phone services.
  • UNI-V generally allows a direct ‘plug and play’ approach to your current home phone handset, meaning you can just switch over to this port and make calls like you did with your old ADSL or cable connection.
  • Uni-D on the other hand requires a bit more of a hands-on approach, and you’ll need to establish a new VoIP service that plugs into the port. With VoIP you are making phone calls over the internet.

Don’t fret though, because often this is all taken care of by your bundled NBN provider, with some even offering both types of calling service.

  • NBN phone is generally more convenient but can be more expensive.
  • VoIP phone set-up can be a hassle but could work out to be cheaper.

Like with ADSL and cable bundled plans, entry costs for these plans generally don’t include any VoIP or NBN phone call packs. This means that you’ll usually have to front up for an extra $10 or so per month, but this usually gets you unlimited national calls to landlines and mobiles. International call packs are an additional cost and can add anywhere up to $30 or more to your total bundle cost. Overall, in terms of bundling charges, customers are no worse or better off than their ADSL or cable counterparts, which is ultimately a good thing.

Whether you’re on an NBN, ADSL or cable bundled plan, it pays to know what you’re after and what to look for, keeping in mind that all those extras are going to cost you extra.

Compare NBN Providers

Frequently Asked Questions

Canstar Blue surveyed 9,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who currently have a bundled internet and entertainment plan in their name and they pay the bills – in this case, 1,541 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

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