How to check your Vodafone balance

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Whether you’re a postpaid or prepaid customer, the last thing you want to do on your mobile plan is blow through all your talk, text and data inclusions.

Thankfully most telcos offer solutions to this problem, including Vodafone. If you’re worried about the data or credit left on your phone plan, don’t worry – there’s plenty of ways to check your Vodafone balance or recharge your service on the go.

How do I check my Vodafone balance?

There are several ways for you to check your prepaid or postpaid Vodafone balance, including:

1. On the My Vodafone app
2. Through Vodafone’s online My Vodafone portal
3. By call or text message.

Although there are also third party apps that you could use, it’s best to go directly through Vodafone for the most accurate and up to date information.

1. How to check your Vodafone balance on the My Vodafone App

The My Vodafone app allows you to check your data and account usage easily on the go. You can also use My Vodafone to pay your postpaid phone bill, or recharge your prepaid phone plan.

You can download the My Vodafone app for free from the Google Play and App Stores.

2. How to check your Vodafone balance online

Logging into My Vodafone online through the Vodafone website on your computer or phone browser allows you to check your data usage, update your prepaid plan or pay your postpaid phone bill.

You can log in using your Vodafone mobile number, or other Vodafone broadband account numbers.

3. How to check your Vodafone balance through call or text

Dial 1512 on your Vodafone phone and follow the prompts to hear your plan’s credit or data balance. You can also text ‘BAL’ to 1511 to receive your Vodafone prepaid balance via SMS and confirm how much data and credit you have left within your current expiry period.

Vodafone prepaid plans

The following table shows selected published Vodafone Combo Plus prepaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our phone plan comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

What can I use the My Vodafone app for?

Vodafone customers can enjoy self-service recharges and help via My Vodafone, an app that allows you to track your data and plan usage. This app is available to customers with a Vodafone plan or SIM card, and is probably one of the more useful solutions to monitoring your data or prepaid plan balance.

My Vodafone should be able to track your prepaid or postpaid usage, and also gives you the ability to top your prepaid plan or pay your postpaid bill from within the app. You can download the app on your iPhone or on your Android device. Using My Vodafone does not use any data, though downloading from the Play Store or App Store will.

If you’re on a prepaid plan, and you’re looking to recharge your data on the go, the My Vodafone app is a great solution. Unlike the calling and texting services Vodafone offers, the app allows you to delete your card information and re-enter it every time, without needing to permanently register a card to your account.

Here’s some of the things you can do with the My Vodafone app:

• Check your mobile data usage and your plan benefits
• Recharge your prepaid plan, or pay your postpaid plan bill
• View recent payments and manage your payment information
• Purchase any additional add-ons or data
• Turn international roaming on or off

Vodafone postpaid plans

The following table shows selected published Vodafone postpaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

Prepaid offers you might like

The following table shows a selection of sponsored SIM Only plans on Canstar Blue’s database with links to referral partners.

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View all mobile plans listed on Canstar Blue

*^View important information

How do I manage my Vodafone data usage?

Prepaid inclusions and recharges

Vodafone offers plenty of data across both postpaid and prepaid plan ranges. On every Vodafone Prepaid Plus plan, you get unlimited standard national calls and texts, but keep in mind that Pay and Go plans don’t include these features – instead, you’ll need to make sure your credit balance can cover any calls or texts you plan to make.

Prepaid plans are fairly low-risk and contract-free, as you pay for the service before you receive it. If you sign up for a prepaid plan and enable automatic recharging, you can also be eligible for data bonuses depending on what’s on offer when you activate your plan.

Postpaid inclusions

For postpaid customers, Vodafone is also one of the few telcos in Australia that offer unlimited data on postpaid plans. This means that once you go through the full-speed data coupled to your phone plan, you’ll still have unlimited data for the rest of your billing cycle, but it’ll be speed capped at 2 megabits per second (Mbps).

Vodafone’s unlimited data inclusions also mean you won’t be hit with excess usage charges for exceeding your monthly data allowance. However, it still pays to be data-savvy and have some awareness of the gigabytes you’re using on your plan. You might be using more data than you think.