Best-Rated Phone on a Plan Providers in Australia

See our Ratings Methodology.

Most Satisfied Customers | Southern Phone

Southern Phone has once again beaten out fierce competition from Vodafone, Optus, Telstra and Woolworths Mobile to earn Canstar Blue’s customer satisfaction award for mobile phone plan providers in 2022.

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Southern Phone is still Australia’s best-rated mobile provider for phone on a plan


When it’s time to choose a new mobile phone plan, Australians have several options, including SIM-only and postpaid deals. If you’re planning to upgrade your phone, the most popular option for many of us is to jump on a mobile plan with a brand new device. Choosing to bundle your plan with a handset means you can take home the latest iPhone, Samsung Galaxy, OPPO or Google Pixel device without shelling out hundreds (or thousands!) upfront.

The advantages are obvious: instead of paying the full price outright, you pay off the cost of your handset over 12, 24, or 36 months. Telcos generally require you to bundle these device plans with a mobile service (most likely postpaid), but often on a SIM-only basis – meaning you can swap between your provider’s plan range without affecting your handset payments. 

These plans typically include generous monthly data, and may also include bonus features, such as data-free entertainment streaming, free subscriptions to various services, or international call inclusions. Of course, buying a phone on a plan also means you’re locked into a repayment period over one, two or even three years, so it’s important to choose your telco wisely.

That’s why Canstar Blue produces an annual review of mobile phone carriers – to find out what Aussie phone users think of their phone providers and service. We consider every aspect of these plans, from the initial sign up and activation process, to the customer service experience, network coverage, billing information, plan flexibility, value for money and – ultimately – overall satisfaction. Basically, we want to give you as much information as we can about the compared mobile providers in Australia, so you can make an informed decision about which telco to commit to if you want to get your hands on the latest smartphone.

 

The best mobile phone providers in Australia for phone on a plan


Here are the five best mobile phone on a plan providers in Australia, as rated by customers in Canstar Blue’s 2022 review:

  1. Southern Phone 
  2. Woolworths Mobile
  3. Optus
  4. Vodafone
  5. Telstra

For the second year in a row – and in its second year overall in our ratings – Southern Phone has claimed the top spot, once again taking home our award for Most Satisfied Customers. The regional-focused telco beat out household names Telstra, Optus and Vodafone (plus Woolworths Mobile), achieving a five-star result for overall satisfaction, plus five stars in almost all other categories.  

Second place was taken by another smaller brand, Woolworths Mobile, which received four stars for overall satisfaction, plus five stars for value, network coverage and billing. In third place was Optus with three stars overall, followed by 2020 winner Vodafone with an equal three-star overall satisfaction rating. In fifth place was Telstra, achieving three stars overall, but receiving a four-star rating for network coverage. 

This is only the second year our phone on a plan ratings have included a smaller Mobile Virtual Network Operator (MVNO) since the closure of Optus reseller Virgin Mobile. Alongside rated providers Telstra, Optus, Vodafone, Woolworths Mobile and Southern Phone, Telechoice and Aussie Broadband also offer bundled phone plans, but neither provider received the minimum number of responses in our survey to warrant inclusion in our 2022 ratings. However, this doesn’t mean TeleChoice and Aussie Broadband aren’t worth checking out when you’re comparing phone plan options, particularly if you’re interested in devices from Samsung, OPPO, Motorola or Nokia.

As Vodafone, Telstra and Optus all own and operate their own mobile networks, this makes them the go-to telcos for many Australians. However, it’s important to note that Southern Phone uses Optus’ 3G, 4G and 5G networks, while Woolworths Mobile offers plans with Telstra coverage – so you don’t need to go to the ‘big three’ to grab a new phone on a plan.  

Read on to compare phone plans from Southern Phone, Woolworths Mobile, Vodafone, Optus, and Telstra, followed by some tips on how to pick the best phone plan for your needs.

 

Compare Mobile Phone Plans


Cheap iPhone Plans Compared

The following table shows a selection of 24-month plans for the 128GB iPhone 13 on Canstar Blue’s database, listed in order of cost, from lowest to highest and then by data allowance, largest to smallest. This selection of products includes links to referral partners.

Cheap Samsung Plans Compared

The following table shows a selection of 24-month plans for the 256GB Samsung Galaxy S21 FE 5G Canstar Blue’s database, listed in order of cost, from lowest to highest and then by data allowance, largest to smallest. This selection of products includes links to referral partners.

Cheap Google Plans Compared

The following table shows a selection of 24-month plans for the 128 GB Google Pixel 6 on Canstar Blue’s phone database, listed in order of cost, from lowest to highest and then by data allowance, largest to smallest. This selection of products includes links to referral partners.

Plans from other providers that use the big networks

There are clearly lots of things to consider when choosing a new phone plan with a handset, but it could ultimately come down to which provider offers the best plan inclusions for your specific needs, including the monthly data allowance and bonus features.

You might also be swayed by the phone network itself if you get reliable coverage in your area. Telstra, Optus and Vodafone use their own 3G, 4G and (most recently) 5G mobile networks to deliver their phone services, and provide wholesale coverage to smaller operators. You can learn more about the Telstra, Optus, and Vodafone networks – and the telcos that use them – in our network guides below.

Read on to compare phone plans from Vodafone, Optus, Telstra, followed by some tips on how to pick the best phone plan for your needs.

 

Southern Phone Mobile Phone Plans


Southern Phone

Also our winner in 2021, Southern Phone has taken home the gold for 2022’s highest-rated phone on a plan provider. A regionally-focused telco, Southern Phone was acquired by AGL Energy in 2019, but still offers competitive postpaid phone plans and coverage on Optus’ 4G Plus network.

Southern Phone’s mobile plans begin at $10 per month for 2GB of data, with 10GB, 20GB, 40GB, 80GB and 100GB plan options available. All plans include unlimited standard talk and text to Australian numbers, with selected plans also featuring up to $500 in international call credit each month. While Southern Phone’s plans don’t offer unlimited data or waived excess data charges, you can add up to three $10, 1GB data boosts to your plan in a billing period.

Mobile plans can be bundled in with available phones, and Southern Phone offers a range of models across all price points from brands including Samsung, TCL and Nokia. However, one point of difference between Southern Phone and larger competitors is that devices are only available on a 24-month payment term, or to buy outright if you’re looking to pay off a phone quickly, or reduce your monthly repayment through a longer contract term, you’ll have less options. 

Despite the perceived lack of perks when compared to the ‘big three’ telcos, Southern Phone’s simple price structure and affordable plans made it a clear winner in our 2022 ratings. The telco was awarded five stars for overall customer satisfaction, plus five stars for customer service, value for money, billing, plan flexibility, and sign-up and activation – a result head and shoulders above bigger and pricier competitors. 

The following table shows selected published Southern Phone plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

 

Woolworths Mobile Phone Plans


Woolworths Mobile

Woolworths Mobile secured a second-place spot in 2022 thanks to its great range of Samsung and OPPO phone plans. Operating on the Telstra mobile network, Woolworths Mobile is the telco offshoot of supermarket giant Woolworths, and offers phone on a plan, postpaid SIM and prepaid SIM-only products.

Woolworths Mobile offers phone plans over 36 or 24 month payment terms, and like other providers on this list, allows customers to pair their device with any of its postpaid SIM-only plans. You’re free to switch between the four Woolworths Mobile SIM plans available each month, but cancelling your Woolworths Mobile service completely will require you to pay out your remaining handset costs. 

SIM plans begin at $25 per month for 22GB of data, and include $35 for 42GB, $45 for 90GB and $59 for 60GB (plus 5G network access). All plans include unlimited standard national talk and text in Australia, plus the option to roll over up to 500GB of unused data for later use. You’ll also get unlimited standard international calls to 22 selected countries included on the $35, $45 and $59 plans (with the option to add-on international calls on the $25 plan), and you can save up to $50 per month on groceries if you’re also a Woolworths Rewards member. 

Woolworths Mobile received four stars for overall satisfaction in our 2022 ratings, with five stars for value for money, network coverage and billing. 

Woolworths Mobile Samsung Galaxy S22 Plans

The following table shows selected published 24-month Woolworths Mobile plans for the 128GB Samsung Galaxy S22 on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Use our tool for mobile phone plan comparison to see a wider range of plans from other providers. This is a selection of products with links to a referral partner.

Woolworths Mobile Samsung Galaxy S22+ Plans

The following table shows selected published 24-month Woolworths Mobile plans for the 128GB Samsung Galaxy S22+ on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Use our tool for mobile phone plan comparison to see a wider range of plans from other providers. This is a selection of products with links to a referral partner.

Woolworths Mobile Samsung Galaxy S22 Ultra Plans

The following table shows selected published 24-month Woolworths Mobile plans for the 128GB Samsung Galaxy S22 Ultra on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Use our tool for mobile phone plan comparison to see a wider range of plans from other providers. This is a selection of products with links to a referral partner.

 

Optus Mobile Phone Plans


optus logo

A provider known for plan extras and bonuses, Optus has picked up bronze in our 2022 ratings. Like Telstra and Vodafone, Optus separates your mobile service from your device payments, meaning you’re not locked into the same plan for the life of your phone repayments.

You can choose your device payments over 12, 24 or 36 months, while the plans on offer are month-to-month. You can choose from four ready-made plans, beginning at $49 per month with 30GB of full-speed data. All plans include additional ‘endless data’ that can be used after your high-speed gigabyte allowance is exceeded, although speeds are capped at 1.5Mbps.

Depending on the plan you choose, you may also receive extras such as international calls and texts, and the option to pool data across multiple plans on a single account.

Optus was awarded three stars for overall satisfaction in our 2022 report, and received a four-star score in most categories including customer service, value for money, plan flexibility, billing and sign-up/activation.

Optus iPhone 13 Plans

The following table compares all 24-month Optus 128GB iPhone 13 plans as published on Canstar Blue’s database, listed in order of their standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Use our phone plan comparison tool to compare plans from a range of providers.

Optus Samsung Galaxy S22 Plans

The following table shows selected published 24-month Optus plans for the 128GB Samsung Galaxy S22 on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Use our tool for mobile phone plan comparison to see a wider range of plans from other providers. This is a selection of products with links to a referral partner.

 

Vodafone Mobile Phone Plans


Vodafone’s plans offer flexibility, plenty of included features, and comparatively low prices when pitted against its competitors. If you’re picking up a phone on a Vodafone plan, your handset repayments are separate from your monthly service charge: the only contract you’re tied into is repaying the phone, over 12, 24, or 36 months. Your actual mobile plan itself is not on a contract, so you’re free to switch between Vodafone plans on a monthly basis.

All of Vodafone’s phone plans include unlimited speed-capped data, in addition to your monthly high-speed gigabyte allowance (excluding the unlimited Ultra+ plan). Depending on your choice of plan, speeds are limited to either 2Mbps or 10Mbps not quite as fast as full-speed 4G or 5G, but still suitable for streaming, browsing and social media. The Ultra+ plan includes unlimited data and unlimited data speeds with no strings attached.

All Vodafone plans include unlimited standard national talk and text in Australia, with selected plans also featuring international minutes. Customers are also able to further customise their plan with an international talk add-on, as well as Vodafone’s $5 Roaming when travelling overseas. 

Vodafone scored three stars for overall satisfaction in our 2022 review, and four stars for value for money, customer service, billing, plan flexibility and sign-up/activation.

Vodafone iPhone 13 plans

The following table shows a selection of published 24-month Vodafone plans for the 128GB iPhone 13 on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our comparison tool to see plans from a range of providers. This is a selection of products with links to referral partners.

Vodafone Samsung Galaxy S22 Plans

The following table shows selected published 24-month Vodafone plans for the 128GB Samsung Galaxy S22 on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Use our tool for mobile phone plan comparison to see a wider range of plans from other providers. This is a selection of products with links to a referral partner.

Vodafone Google Pixel 6 Plans

The following table shows selected published 24-month Vodafone plans for the 128GB Google Pixel 6 on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Use our tool for mobile phone plan comparison to see a wider range of plans from other providers. This is a selection of products with links to a referral partner.

 

Telstra Mobile Phone Plans


Telstra is traditionally the most expensive major provider in Australia, but the telco’s plan features, perks, and network coverage mean you’re getting plenty for your money. Like Vodafone and Optus, Telstra has separated phone payments from its mobile plans. Plans are month-to-month only, and you’ll instead sign a contract solely for your device repayments over either 12, 24 or 36 months (you can also buy selected phones at full price upfront). You’re free to switch mobile plans on a monthly basis without impacting your phone payments.

 All Telstra mobile plans include unlimited standard talk and text in Australia, unlimited international SMS and MMS, as well as unlimited speed-capped data on top of your monthly fast gigabytes. As with Optus’ Choice plans, this data is limited to 1.5Mbps, and means you’ll never be hit with excess data charges for exceeding your plan’s included high-speed data allowance.

Other plan extras include the option to bundle plans and add on entertainment extras, and free access to 5G coverage. Customers can also join the Telstra Plus rewards program, and can add international roaming to their plan from $5 per day.

Telstra was rated three stars for overall satisfaction in 2022, but did receive four stars for network coverage and three stars in all other categories.

Telstra iPhone 13 Plans

The following table shows a selection of published 24-month Telstra plans for the 128GB iPhone 13 on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our mobile phone comparison tool to see plans from a range of providers. This is a selection of products with links to referral partners.

Telstra Samsung Galaxy S22 Plans

The following table shows selected published 24-month Telstra plans for the 128GB Samsung Galaxy S22 on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Use our tool for mobile phone plan comparison to see a wider range of plans from other providers. This is a selection of products with links to a referral partner.

Telstra SIM-Only Plans

The following table shows a selection of published SIM-only Telstra plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our mobile phone plan comparison tool to see plans from a range of providers. This is a selection of products with links to referral partners.

 

How to choose a good phone on a plan


Woman comparing two smartphones in a store

The most important thing when choosing a new mobile phone plan is to do your research and compare. Take a look at multiple telcos, and keep in mind that no matter which provider you choose, the cost of your phone plan will depend on three factors:

  • The smartphone you select: The latest models, particularly premium handsets, will naturally cost more.
  • The plan you choose: Your call, text and data inclusions (along with any extras) will determine your plan’s monthly price.
  • Your service provider: Whether you go with Optus, Telstra, Vodafone, or another telco, costs often vary between providers.

If you’re interested in premium smartphones, be prepared to spend at least $70 a month for both the plan and handset.

Features to consider in a phone plan.

At a time when the SIM-only (bring your own phone) market is hugely competitive, big providers need to offer some amazing deals to stay on top. As you’ll likely be paying over $60 each month for a new handset phone plan, you should also consider any bonus features offered by each telco, including international inclusions, entertainment extras and ‘unlimited’ data. These days, it’s often all about who can deliver the best add-on features to accompany your shiny new handset.

Unlimited talk and text has become the minimum requirement for most phone plans priced over $10 per month – the carriers now need to do a bit more to impress, especially as phones are used for so much more than calls and SMS. If you’re comparing plans designed to pair with a new device, these are some of the features you might find.

‘Unlimited’ Data

Telstra, Optus and Vodafone all now offer overage-proof data inclusions: Telstra and Optus on all postpaid plans, and Vodafone on its Infinite Data options. This means that – in addition to your monthly high-speed data allowance – you’ll also get unlimited gigabytes capped at a slower speed for the rest of your billing cycle.

  • Telstra includes unlimited slowed data on all postpaid plans, capped at speeds of 1.5Mbps.
  • Optus includes unlimited slowed data on all postpaid plans, capped at speeds of 1.5Mbps.
  • Vodafone includes unlimited slowed data on its $40, $45, $55 and $65 Infinite plans. $40 and $55 plans include capped data at 2Mbps, $55 and $60 plans include data speeds up to 10Mbps, and the $85 plan includes unlimited data and limitless data speeds.

This data, while significantly slower than full-speed gigabytes, is fast enough for most web browsing and for general social media, but not recommended for HD video streaming or bandwidth-intensive activity (unless you’re on Vodafone’s unlimited Ultra+ plan). If you are concerned about paying excess data fees, choosing one of these unlimited data phone plans can provide a built-in backup to prevent bill shock.

Subscription Video

The way Australians watch their favourite TV shows and movies has changed significantly since the arrival of several subscription video-on-demand services, most notably Netflix, Stan and Kayo Sports. Now all major TV networks have their own online catch-up services, and consumers are used to being able to watch TV shows and movies on the go via their mobile. 

Mobile plan providers have responded to this by introducing entertainment bundles with data-free streaming, although there’s usually fine print; you’ll need to stream directly from an official app, and HD streaming isn’t usually available.

  • Optus allows customers to add Optus Sport and OS Fitness to plans, which offers data-free football from around the world and on-demand fitness content. The telco also offers discounts for customers who sign up to streaming services through its SubHub subscription platform, with Netflix, Paramount+, Amazon Prime Video, BritBox, iQIYI and iWonder available.
  • Vodafone offers a similar Pay With Vodafone subscription option, with Netflix and Amazon Prime Video included.
  • Telstra customers can add streaming and pay TV services such as Disney+, Foxtel Now, Flash, Telstra TV and Foxtel from Telstra to their account.

International Calls

Unlimited local talk & text has become the norm, but many service providers also now offer unlimited international calls to selected countries. Some SIM-only mobile providers have great international call packages, but few can match the features offered by the big carriers:

  • Vodafone customers receive unlimited calls to selected countries on $65 and $85 Infinite plans, or 1000 minutes of calls on the $55 plan. The $40 plan also includes 100 international call minutes.
  • Optus customers on $55, $65, and $85 plans get unlimited international calls to 35 selected countries.
  • Telstra offers 30 minutes of standard international calls each month on all postpaid plans, plus unlimited SMS to all countries. Unlimited international calling packs to selected countries are also available from $10 per month.
  • Southern Phone includes $50 of international call credit per month on its $25 plan, $300 of credit on its $35 plan, and $500 of credit on its $45 and $55 plans. 
  • Woolworths Mobile offers unlimited standard talk and text to 22 selected countries on its $35, $45 and $59 plans. 

It’s also worth checking out what these providers can offer when it comes to taking your phone plan overseas, especially if you travel regularly. All three major telcos have roaming packs for overseas use, with Vodafone arguably the standout for its ‘$5 a day’ roaming feature.

Other Features to Consider

Phone plans with 20GB of data or more are now common, so it makes sense that mobile users will go through months when they don’t use all their data allowance. As such, data rollover is now a popular feature in many mobile plans, for example Woolworths Mobile, but some carriers are more generous with it than others. 

Some providers have been known to team up with airlines to provide frequent flyer points. Additionally, if you’re a student, you also stand to save with discounts and, in some cases, heaps of bonus data. In any case, be sure to check out the fine print and terms of your contract if these factors are likely to be relevant to you.

How to get the best deal on a new phone plan

In the current competitive telco space, big phone providers need to do more than just offer unlimited calls, texts and modest amounts of data to impress customers. As such, they are going to great lengths to offer things like entertainment inclusions, sports streaming, frequent flyer points, extra data, international calling, and so on to help sweeten the deal.

Here’s a summary of what’s on offer from the big telcos:

  • If you want the cheapest phone plan: Going for a 36-month plan will get you the smallest monthly payments, although you’ll still pay the same for your phone in total as on a 24-month or 12-month deal. However, in terms of postpaid plan prices alone, Southern Phone’s entry-level $10 plan is the cheapest on offer, and a good choice for lower data users.
  • If you travel regularly: Vodafone is tough to beat here, thanks to its $5 Roaming feature and international call & text inclusions. 
  • If you’re a big soccer fan: Optus offers a compelling proposition, offering data-free Optus Sport with access to most of the major European competitions as an optional add-on.
  • If you want a discount on your groceries: Woolworths Mobile customers can save up to 10% on one monthly supermarket shop (up to $50 per month) by signing up for a Woolworths Rewards membership.

Bundling in a new handset with your phone plan is still a popular choice, even with the rise of cheap, SIM-only plans that offer excellent value. With such a large range of phone plans out there, there’s bound to be something for everyone, no matter your budget.

Southern Phone was rated five stars for overall customer satisfaction in our 2022 review, but all five included providers have plenty on offer. It’s not an easy decision, but we hope this report has proved helpful.

 

About our appliance experts


Tara Donnelly: Telco Editor

Tara-Donnelly-small

As Canstar Blue’s Telco Editor, Tara Donnelly covers the internet and mobile sectors – topics she’s spent a decade focused on, alongside consumer technology, within the comparison industry. Her telco expertise has seen her appear in national media including 9 News7 NewsSunrise, the ABC and The Sydney Morning Herald. You can follow Tara on LinkedIn and Twitter.

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

Meet the Research Team

FAQs about Mobile Phone Providers

Our latest review of phone plan providers saw Southern Phone rated best overall, but the other telcos also performed well in certain areas. This is what our 2022 customer survey found:

  • Best Overall: Southern Phone was rated best for overall customer satisfaction, followed by Woolworths Mobile in second place and Optus in third.
  • Best Value: Southern Phone was deemed to offer the best value for money, ahead of Woolworths Mobile in second place and Optus in third.
  • Best Customer Service: Southern Phone  was also ranked best for customer service, with Vodafone second and Woolworths Mobile third.
  • Best Network Coverage: Woolworths Mobile was rated best for network coverage, with Southern Phone and Telstra in second and third.
  • Best for Billing: Southern Phone and Woolworths Mobile were each ranked five stars in the billing department, followed by Optus and Vodafone.
  • Best for Plan Flexibility: Southern Phone was also the best of the bunch for plan flexibility, ahead of Woolworths Mobile.
  • Best for Sign-up & Activation: Southern Phone was deemed best for ease of sign-up & activation, with Woolworths Mobile in second place.

Phone plans generally fall into three different categories – prepaid, postpaid and phone on a plan. Here’s what you need to know:

What are prepaid phone plans?

Prepaid phone plans are plans that you pay for upfront at the start of each month. Paying upfront means you have a set amount of calls, texts and data to use, after which your service will be cut off. If you reach these limits before the end of the month, you’ll need to recharge your plan at an extra cost. Prepaid plans are SIM-only. Learn more about prepaid plans.

What are postpaid phone plans?

Postpaid phone plans are plans that involve your provider billing you at the end of the month for the calls, texts and data that you’ve used. Because the amount you pay depends on your usage, you could be charged more if you exceed your plan’s standard inclusions. Postpaid plans can be SIM-only or include a new handset. Learn more about postpaid plans.

What is a phone on a plan?

A phone on a plan is a type of postpaid plan that also includes paying for a new phone, usually over two or three years. In this case, you’ll pay your phone repayment each month in addition to your chosen postpaid plan with a set amount of calls, texts and data to use. If you go over your monthly limits, you’ll be charged for excess usage.

What does SIM-only mean?

A SIM-only plan is simply the high-level term given to phone plans that do not include a new handset. You simply pay for a SIM card to be used in your existing phone. SIM-only plans can be either prepaid or postpaid.

There are advantages and disadvantages to each type of phone plan. See the articles below for further reading.

Phone plans summary

Telco Mobile Plan Included Data Monthly Cost Contract Term
Southern Phone Medium Plan 20GB $25 No contract
Southern Phone Large Plan 40GB $35 No contract
Woolworths Mobile 22GB Plan 22GB $25 No contract
Woolworths Mobile 42GB Plan 42GB $35 No contract
Optus $45 Small Choice Plan 20GB, plus unlimited data capped at 1.5Mbps $45 No contract
Optus $55 Medium Choice Plan 80GB, plus unlimited data capped at 1.5Mbps $55 No contract
Vodafone SIM Only Lite Plan 10GB, plus unlimited data capped at 2Mbps $40 No contract
Vodafone SIM Only Lite+ Plan 30GB, plus unlimited data capped at 2Mbps $45 No contract
Telstra Basic Plan 40GB, plus unlimited data capped at 1.5Mbps $58 No contract
Telstra Essential Plan 180GB, plus unlimited data capped at 1.5Mbps $68 No contract

Last updated July 2022.

Mobile Phone Providers

Here’s a list of Australian mobile phone providers:

  • AGL
  • ALDI Mobile
  • Amaysim
  • Aussie Broadband
  • Belong
  • Bendigo Telco
  • Boost Mobile
  • Catch Connect
  • Circles.Life
  • Coles Mobile
  • Dodo
  • Exetel
  • Felix Mobile
  • Gomo
  • GoTalk
  • HelloMobile
  • iiNet
  • iPrimus
  • Kogan Mobile
  • Lebara
  • Lycamobile
  • Moose Mobile
  • NuMobile
  • Optus
  • Pennytel
  • Southern Phone
  • SpinTel
  • Tangerine
  • TeleChoice
  • Telstra
  • Think Mobile
  • TPG
  • Vaya
  • Vodafone
  • Woolworths Mobile
  • Yomojo

 

More Information about Mobile Phone Providers

Canstar Blue surveyed 12,243 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who currently have an active mobile phone account (including a handset) in their name and pay the bills – in this case, 2,675 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

2021

Winner: Southern Phone

2020

Winner: Vodafone

2019

Winner: Vodafone

2018

Winner: Vodafone

2017

Winner: Virgin Mobile

2016

Winner: Virgin Mobile

2015

Winner: iiNet

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